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The Westin Governor Morris, Morristown

2 Whippany Rd, Morristown, NJ 07960, USA

4.0
I am highly disappointed with my stay at The Westin. On Monday evening, I checked into my room and requested to extend my stay by an extra night. The man working at the front desk said he had added an extra night for me. Once I settled into my room, I checked the Marriott mobile app to confirm the change, but it hadn’t been updated. Honestly, I wasn’t too stressed because the app is often unreliable, so I figured it would update by morning.Come morning, I checked again, and the app still didn’t reflect the added night — my check-out time was still set for that morning. I decided to call the front desk to confirm my extended stay and was met with further frustration.Before I called, I turned on the shower and discovered the tub was clogged. I called down to the front desk to 1) ask for someone to unclog the tub, so I could use the shower, and 2) confirm my extended stay. Maintenance promptly came and fixed the clog, which I appreciated, but when I asked about the extended night, the front desk informed me that I would need to book a separate night online, and they would adjust it on their end to ensure I stayed in the same room. I found this odd, as I have extended stays at other hotels before without having to book a whole new room.To make matters worse, the rooms were outdated, which didn’t meet my expectations for a hotel of this brand and price. Additionally, the elevator closest to my room was out of order during my stay, forcing me to wonder across the floor to find the next closest elevator.Regardless, I went to book the second night, only to find out that the hotel was completely booked. So, I had to scramble and find another hotel at the last minute.What I found most frustrating was the lack of transparency and communication. The front desk told me they had added the extra night upon check-in, but then I was told later I would have to book it myself. If they had informed me during check-in that they couldn’t extend my stay, I could have made other arrangements ahead of time and avoided all the confusion. It feels like they were aware they were sold out but didn’t provide me with the full picture until it was too late.As a frequent traveler, I expect better service and clearer communication. I’ve never encountered such poor handling of an extended stay request before. I am extremely disappointed in how this was handled and I have no intention of staying here again, nor will I be recommending any of my colleagues to stay at this location. - Taylor
The Westin Governor Morris, Morristown Overview Intro Photos Location Reviews

The Westin Governor Morris, Morristown Introduce

For residents and visitors alike in New Jersey, finding a hotel that offers a blend of sophistication, comfort, and comprehensive amenities is essential, especially when planning a staycation, business trip, or a special event. The Westin Governor Morris, Morristown, stands out as a distinguished choice in our local area. Located at 2 Whippany Road, Morristown, NJ, this hotel is not just a place to rest your head; it’s a full-service experience designed to rejuvenate and facilitate memorable moments. With its commitment to wellness and exceptional service, it serves as a premier destination right here in our vibrant New Jersey community.

The Westin Governor Morris is part of the esteemed Marriott Bonvoy portfolio, signifying a standard of quality and guest experience. The hotel has been a landmark in Morristown since its construction in 1963, undergoing its last major renovation in 2019 to ensure it meets contemporary standards of luxury and comfort. Featuring 224 rooms, including suites, and spanning six floors, it offers a serene suburban setting while remaining incredibly close to Morristown's bustling downtown and corporate centers. Known for its dedication to guest well-being, the hotel integrates elements like the signature Westin Heavenly® Bed and modern fitness facilities, making it an ideal choice for travelers seeking both relaxation and productivity. Whether you're in town for a conference, a wedding, or simply exploring the historic charm of Morristown, The Westin Governor Morris provides a refined and welcoming environment.

Location and Accessibility

The Westin Governor Morris, Morristown, is strategically located at 2 Whippany Road, Morristown, NJ 07960, USA. This address places it conveniently just a short distance from the heart of downtown Morristown, offering guests a peaceful suburban retreat with easy access to urban conveniences and major transportation hubs.

The hotel boasts excellent accessibility for all modes of transport. For those arriving by car, complimentary self-parking is available on-site, along with valet parking services, ensuring a stress-free arrival. Its location near major New Jersey roadways makes it highly accessible from various parts of the state, including key business districts and residential areas. Public transportation is also a viable option; the Morristown train station, which serves NJ Transit's Morris & Essex Lines, is approximately 1.7 miles away. This provides a direct link for guests traveling from New York City or other New Jersey towns. For air travelers, Newark Liberty International Airport (EWR) is conveniently located about 18 miles from the hotel, making it a manageable commute for national and international guests. The surrounding area around Whippany Road is well-maintained, contributing to a smooth and pleasant journey to and from the hotel. The Westin Governor Morris is committed to accessibility, offering a range of features for guests with disabilities, including wheelchair-accessible parking, paths of travel, rooms, and public facilities like the gym, pool, and restaurants. This dedication ensures that all guests can enjoy a comfortable and convenient stay.

Services Offered

The Westin Governor Morris, Morristown, provides a comprehensive array of services tailored to meet the needs of diverse travelers, from leisure to business, and those planning events.

  • Guest Accommodations: 224 rooms and suites featuring Westin Heavenly® Beds, flat-screen TVs with premium channels, mini-fridges, coffee/tea makers, and in-room safes.
  • Dining Options: On-site restaurants including the highly-regarded Blue Morel Restaurant and Wine Bar (farm-to-table cuisine, sushi/raw bar) and a snack bar/deli.
  • Wellness Facilities: WestinWORKOUT® Fitness Studio (24-hour access), seasonal outdoor pool, and spa services.
  • Business and Event Services: Extensive meeting and banquet facilities (over 33,000 sq ft across 21 meeting rooms), a 24-hour business center, computer station, and comprehensive conference services.
  • Transportation: Complimentary self-parking, valet parking, limo/town car service, and an airport shuttle (availability/fees may apply).
  • Guest Services: 24-hour front desk, concierge services, dry cleaning/laundry service, express check-out, porter/bellhop, gift shop/newsstand, and pet-friendly accommodations (fees apply).
  • Accessibility Features: Wheelchair-accessible rooms and public areas, assistive listening devices in meeting rooms, visual alarms in hallways and guest rooms, and accessible pools.

Features / Highlights

The Westin Governor Morris, Morristown, distinguishes itself with several key features and highlights that enhance the guest experience and solidify its reputation as a premier hotel in New Jersey.

  • Westin Heavenly® Bed: A signature feature providing an unparalleled level of comfort and ensuring a restful night's sleep for all guests.
  • Blue Morel Restaurant and Wine Bar: This acclaimed on-site restaurant is a major draw, celebrated for its farm-to-table approach, fresh seafood, sushi bar, and extensive wine list, offering a high-end dining experience without leaving the hotel.
  • Extensive Meeting and Event Space: With over 33,000 square feet of versatile meeting space, including two spacious ballrooms (the Governor's Ballroom and the State Ballroom), the hotel is a leading venue for weddings, corporate conferences, and large social gatherings in the region.
  • Commitment to Wellness: The hotel embodies the Westin brand's focus on well-being, providing a state-of-the-art fitness center (WestinWORKOUT®) and a seasonal outdoor pool, encouraging guests to maintain their routines while traveling.
  • Pet-Friendly Policy: Welcoming furry companions (with applicable fees) is a significant highlight for many travelers who wish to bring their pets along.
  • Suburban Serenity with Urban Access: Its location offers the tranquility of a suburban setting, complete with a garden and outdoor entertainment areas, while still providing quick and easy access to the historical attractions, cultural venues, and corporate offices of Morristown.
  • Dedicated Service: As highlighted in numerous positive reviews, the hotel staff, from front desk to event coordination, consistently receives praise for their professionalism, warmth, and attention to detail, especially for special occasions like weddings.

Promotions or Special Offers

The Westin Governor Morris, Morristown, as part of the Marriott Bonvoy family, frequently offers a variety of promotions and special packages designed to appeal to different types of travelers. These can change seasonally or in response to local events.

  • Seasonal & Holiday Packages: Look for special rates and bundled amenities during holiday periods, spring, summer, or fall, which might include dining credits, late check-out, or discounts on local attractions.
  • Marriott Bonvoy Member Exclusives: Members of the Marriott Bonvoy loyalty program often receive exclusive discounts, points bonuses, and benefits like complimentary Wi-Fi, room upgrades, or access to executive lounges (if available).
  • Dining Offers: The hotel's restaurants, particularly Blue Morel, may have special promotions or tasting menus during certain times of the year.
  • Weekend Getaway Deals: Special rates are often available for weekend stays, encouraging local residents to enjoy a luxurious staycation.
  • Meeting & Event Packages: For corporate clients or wedding planners, the hotel offers tailored packages that can include discounted room blocks, customized catering menus, and dedicated event planning support.
  • AAA/AARP Discounts: Members of AAA or AARP may be eligible for discounted rates.
  • Government & Military Rates: Special rates are often available for government employees and military personnel.

To find the most current and best available promotions, it is highly recommended to visit The Westin Governor Morris, Morristown's official website (marriott.com/ewrwm) and navigate to their "Offers" or "Packages" section. Signing up for the Marriott Bonvoy loyalty program and email newsletter can also provide direct notifications of exclusive deals. While one past review mentioned a frustrating experience with extending a stay when the hotel was fully booked, it's a reminder to always confirm arrangements directly with the hotel and ideally book any extensions well in advance, especially during peak seasons.

Contact Information

For reservations, event inquiries, or any other information regarding The Westin Governor Morris, Morristown, you can reach them through the following contact details:

Address: 2 Whippany Road, Morristown, NJ 07960, USA

Phone: (973) 539-7300 (Main Hotel Line)

Mobile Phone: +1 973-539-7300 (Same as main line, often used for direct dialing)

Fax: (973) 539-7368

Toll-Free Reservations: +1 888-236-2427

Email: (General inquiries email not widely published, usually via website contact form or specific department emails for sales/catering)

Website: www.marriott.com/en-us/hotels/ewrwm-the-westin-governor-morris-morristown/overview/

For specific departments:

Director of Sales: Caroline Langhorn, Phone: 973-451-2613, Email: Caroline.langhorn@westin.com

Director of Catering: David Lombardi, Phone: 973-451-2611, Email: david.lombardi@westin.com

For restaurant reservations at Blue Morel Restaurant and Wine Bar, it's best to call the hotel directly or check their specific restaurant website/booking platform.

Conclusion: Why this place is suitable for locals

The Westin Governor Morris, Morristown, offers a compelling array of reasons why it's an excellent and suitable choice for locals in New Jersey. For residents looking for a luxurious escape without traveling far, it serves as an ideal staycation destination. Imagine unwinding in a Heavenly Bed, enjoying gourmet dining at Blue Morel, or relaxing by the seasonal outdoor pool – all conveniently located right in Morristown. This accessibility makes it perfect for a romantic weekend, a refreshing break, or simply a way to enjoy high-end hospitality in your own backyard.

Beyond leisure, the hotel is a vital hub for major life events and professional gatherings for the local community. Its extensive and elegant event spaces make it a top-tier choice for New Jersey families planning weddings, significant anniversaries, proms, or large family reunions. For businesses throughout the state, the hotel’s comprehensive meeting rooms and state-of-the-art facilities provide an exceptional setting for corporate events, conferences, and training sessions, often saving companies the need to book venues far afield. The convenience of its location, coupled with ample parking and accessibility to public transport, removes common logistical headaches for local attendees. Furthermore, the presence of an award-winning restaurant like Blue Morel means residents can enjoy a world-class dining experience for a special night out, even if they aren't staying overnight. The Westin's brand commitment to wellness, including its fitness center and comfortable accommodations, ensures that locals visiting for any reason can maintain their routines and feel their best. In essence, The Westin Governor Morris is more than just a hotel; it's a sophisticated and highly convenient amenity that enriches the social, cultural, and business fabric of the Morristown area and broader New Jersey region.

The Westin Governor Morris, Morristown Photos

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The Westin Governor Morris, Morristown Location

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