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Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel ico

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel

120-122 Water St, New York, NY 10005, USA

4.0
Not the stay I expected — cleanliness and follow-up need improvement.Stayed one night and was disappointed. The room assigned faced directly into another building, offering no privacy. One of the towels had several short coarse hairs on it, which was quite off-putting. Only two tissues were provided.While the front desk and other staffs were friendly, it’s clear that management and housekeeping need better oversight. I sent a follow-up email the next day regarding the cleanliness issue and never received a response (already a week now— which was just as disappointing as the issue itself.There are many similarly priced hotels nearby. I’d recommend considering other options - Morgan NT
Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel Overview Intro Photos Location Reviews

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel Introduce

For New Yorkers and those visiting our dynamic city, selecting a hotel that truly captures the local spirit and offers a unique experience is often a priority. Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel, located at 120-122 Water Street, aims to provide just that – a boutique experience deeply rooted in the vibrant history and modern energy of the Financial District. As part of the Hotel Indigo brand, it strives to offer a neighborhood-inspired stay, with design and decor reflecting the unique character of its surroundings.

The Hotel Indigo brand prides itself on individuality, with each property designed to tell a story about its specific locale. At this downtown Wall Street location, guests can expect to find design elements that pay homage to the area's rich past as a center of commerce and innovation, while embracing its contemporary pulse. The intention is to provide more than just a place to sleep, but an immersive experience that connects guests with the very essence of the neighborhood.

While some recent guest experiences have highlighted areas for improvement in cleanliness and service follow-up, the hotel's fundamental offerings, such as its central location and unique design concept, remain key attractions. The Financial District is a prime destination for both business and leisure, putting guests within easy reach of historical landmarks, burgeoning culinary scenes, and unparalleled transportation options. For those seeking a distinctive hotel stay that reflects the spirit of downtown Manhattan, Hotel Indigo - NYC Downtown - Wall Street presents itself as an option to consider, offering a different kind of hospitality experience compared to more traditional, chain hotels. It’s a hotel that strives to be as unique as the city it calls home, offering a blend of modern comfort and local charm for your next New York adventure.

Location and Accessibility

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel, boasts an exceptional location at 120-122 Water St, New York, NY 10005, USA. This places it directly in the historic and continuously evolving Financial District, a nexus of global commerce, profound history, and burgeoning residential and leisure offerings. For New Yorkers, this address means unparalleled access to a dynamic part of the city, whether for work, exploration, or simply enjoying the downtown vibe.

The accessibility of this hotel is a significant advantage. Its position in the Financial District means it is incredibly well-served by New York City's extensive subway system, ensuring effortless travel throughout Manhattan and beyond. Guests are within a short walk of multiple subway stations, providing connections to a wide array of lines. The Wall Street (2, 3, 4, 5) and Broad Street (J, Z) subway stations are conveniently close. Furthermore, the extensive Fulton Center transportation hub, a major interchange for numerous subway lines (A, C, E, R, W, 2, 3, 4, 5, J, Z), is also a short stroll away, offering seamless connectivity across the boroughs and to New Jersey via the World Trade Center Transportation Hub (The Oculus). This robust public transit network is a crucial benefit for guests looking to navigate the city efficiently.

Beyond its excellent transit links, the immediate vicinity of 120-122 Water Street is rich with significant landmarks and everyday conveniences. You're just moments away from the poignant 9/11 Memorial & Museum, the historic Federal Hall, and the iconic Wall Street itself, allowing for easy exploration of these world-renowned sites. The area is also well-equipped with restaurants, cafes, bars, and essential retail, including pharmacies and grocery stores, ensuring that guests have everything they need within easy reach. The proximity to the East River waterfront also offers scenic walking paths. This strategic and central location ensures that whether you're visiting for business, leisure, or a local staycation, Hotel Indigo - NYC Downtown - Wall Street provides a highly connected and convenient base for experiencing the best of Lower Manhattan.

Services Offered

  • On-Site Restaurant/Bar: Hotel Indigo properties typically feature a unique, locally-inspired restaurant and bar. For this location, it's expected to have a dining option offering breakfast, and potentially lunch and dinner, often with a focus on local flavors and craft beverages.

  • 24-Hour Front Desk: Providing around-the-clock service for check-in/check-out, inquiries, and guest assistance.

  • Free WiFi: High-speed wireless internet access is typically offered throughout the hotel, in guest rooms and public areas.

  • Fitness Center: An on-site gym is usually available for guests to maintain their workout routines.

  • Daily Housekeeping: Rooms generally receive daily tidying and towel replacement, though some guest reviews have indicated areas for improvement in consistency.

  • Concierge Services: Assistance with local recommendations, transportation, and bookings.

  • Business Services: Including access to a business center for printing, copying, and computer use.

  • Luggage Storage: Convenient for early arrivals or late departures.

  • Elevators: To access rooms on higher floors.

  • Pet-Friendly: Hotel Indigo properties are generally pet-friendly, though guests should confirm with the hotel directly regarding any specific policies or fees.

  • Room Service: While not always extensive, some form of in-room dining service may be available during restaurant hours.

Features / Highlights

  • Boutique, Neighborhood-Inspired Design: Hotel Indigo is known for its unique, locally-themed design, with each property reflecting the character and history of its surrounding neighborhood. This provides a distinctive and immersive stay experience.

  • Prime Financial District Location: Situated on Water Street, the hotel offers excellent proximity to iconic landmarks such as the 9/11 Memorial & Museum, Wall Street, Federal Hall, and the East River waterfront. This strategic placement ensures guests are at the heart of downtown's history and activity.

  • Excellent Subway Access: The hotel is within easy walking distance of multiple major subway lines (e.g., 2, 3, 4, 5, J, Z, A, C, E, R, W), providing seamless and rapid transit throughout all of New York City.

  • On-Site Dining & Bar: The presence of a hotel restaurant and bar offers convenient dining options and a place to socialize without leaving the property, often featuring locally-inspired menus.

  • Modern Fitness Center: Guests have access to an on-site gym, allowing for convenient workouts during their stay.

  • Pet-Friendly Policy: For those traveling with furry companions, the hotel’s pet-friendly stance is a significant advantage, making it easier to enjoy a trip with pets.

  • IHG Rewards Program: As an IHG property, guests can earn and redeem IHG One Rewards points, a valuable perk for frequent travelers.

  • Local Attractions & Amenities at Doorstep: The surrounding area provides immediate access to a wide array of restaurants, cafes, bars, and essential retail stores, enhancing the convenience of the stay.

Promotions or Special Offers

As part of the IHG (InterContinental Hotels Group) portfolio, Hotel Indigo - NYC Downtown - Wall Street frequently participates in various promotions and special offers designed to attract a wide range of guests. While specific deals are dynamic and subject to change based on seasonality, availability, and market conditions, here are common types of promotions you might find:

  • IHG One Rewards Member Rates: Members of the IHG One Rewards loyalty program typically receive exclusive discounted rates, early access to promotions, and can earn points for free nights and other benefits. Joining this free program is highly recommended for potential guests.

  • Advance Purchase Discounts: Booking your stay significantly ahead of time can often result in lower, non-refundable rates. These are ideal for travelers with firm plans.

  • Seasonal Sales & Flash Deals: IHG regularly runs global or regional sales events throughout the year, offering significant discounts on stays during specific periods. These promotions are usually advertised on the IHG website and through email newsletters.

  • Stay Longer & Save: For multi-night stays (e.g., 3 nights or more), the hotel might offer reduced per-night rates, incentivizing longer visits to explore the city.

  • AAA/Senior Discounts: Members of AAA or AARP, as well as senior citizens, can often qualify for special discounted rates upon presenting valid identification.

  • Government/Military Rates: Specific rates may be available for eligible government employees and military personnel.

  • Flexible Rate Options: While typically higher, flexible rates are offered that allow for changes or cancellations without penalty, providing peace of mind for those with uncertain travel plans.

To discover the most current and applicable promotions for your stay at Hotel Indigo - NYC Downtown - Wall Street, it is always recommended to visit the official IHG website (ihg.com) and search for the specific hotel, or contact the hotel directly using the provided phone number.

Contact Information

For reservations, inquiries, or any assistance regarding your stay at the Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel, you can use the following contact details:

Address: 120-122 Water St, New York, NY 10005, USA

Phone: (646) 869-6700

Mobile Phone: +1 646-869-6700

Website: For direct bookings, checking current availability, and exploring the latest promotions, it is highly recommended to visit the official IHG website and search for "Hotel Indigo - NYC Downtown - Wall Street."

Conclusion: Why this place is suitable for locals

For New Yorkers, Hotel Indigo - NYC Downtown - Wall Street offers a unique and suitable option for various needs, from a well-located staycation to accommodating visiting friends and family who desire a distinct, boutique experience. While recent reviews have pointed to some inconsistencies in cleanliness and service follow-up, the inherent appeal of the Hotel Indigo brand—its focus on local neighborhood immersion and unique design—remains a draw for those seeking something beyond a standard chain hotel.

The hotel's prime Financial District location on Water Street is a major advantage for any local. Being steps away from major subway lines (as highlighted previously) means unparalleled connectivity to all corners of the city, making it effortless to explore Broadway shows, museum rows, or vibrant culinary scenes across different boroughs. This accessibility is crucial for New Yorkers who understand the value of efficient transit. Furthermore, being immersed in the Financial District provides immediate access to iconic landmarks like the 9/11 Memorial, Wall Street, and the historic Stone Street, offering a chance to rediscover your own city's profound history and modern pulse.

For locals, the hotel's on-site amenities, including a restaurant and bar, and a fitness center, add convenience to a stay. While specific room experiences can vary (as noted by a review about room size and natural light), the fundamental location and the brand's commitment to a unique, locally-inspired ambiance offer a different kind of hospitality experience. It’s an option for New Yorkers who prioritize being in the heart of downtown with easy access to everything, while also appreciating a hotel that attempts to reflect the distinctive character of its vibrant neighborhood. Despite some challenges noted by guests, its strategic location and boutique approach make it a viable consideration for a downtown New York City stay.

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel Photos

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Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel Location

Hotel Indigo - NYC Downtown - Wall Street, an IHG Hotel

120-122 Water St, New York, NY 10005, USA

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