Best Western Introduce
For residents of Paramus, New Jersey, and those planning a visit to our vibrant Bergen County community, the Best Western located at 211 NJ-17, Paramus, NJ 07652, USA, often comes into consideration as a convenient lodging option. As locals, we understand that accessibility and location are key when choosing a place to stay, whether for visiting family, business trips, or exploring our area's renowned shopping and attractions. This Best Western aims to provide a practical and comfortable base for guests, offering a familiar brand experience right on a major thoroughfare.
Best Western hotels are generally recognized for providing a consistent level of service and amenities, and this Paramus location strives to uphold that standard. It caters to a range of travelers looking for a solid lodging solution without unnecessary frills. The primary draw for many visitors to our area is often the extensive retail landscape along Route 17, and this hotel's placement directly on the highway makes it an incredibly accessible choice for shoppers and those needing to navigate the region efficiently.
However, it's important for potential guests, particularly those from our local community who might be recommending it to others, to be aware of the varied experiences guests have reported. While some loyal customers like Kim and Devon consider it a "solid 4 stars" with "rooms are great" and "spotless," noting that "Allen does a great job up front at the desk" and "Service is great," other reviews indicate areas where the hotel may not meet higher expectations. Aspects such as the breakfast quality, the state of some facilities, and the entrance accessibility have been mentioned. This highlights that, like any establishment, guest experiences can differ, and setting appropriate expectations based on its positioning as a convenient, mid-range option is key.
Location and Accessibility
The Best Western in Paramus, NJ, is strategically located at 211 NJ-17, Paramus, NJ 07652, USA. This address places it directly on Route 17, one of the most prominent commercial and transportation arteries in Bergen County, New Jersey. This location is a major advantage for guests, offering unparalleled accessibility to a wide array of attractions and transportation networks.
Being situated on Route 17 means guests have immediate access to Paramus's famous shopping destinations, including Westfield Garden State Plaza, Paramus Park Mall, and countless other retail stores, all just a short drive away. This makes it an ideal spot for those visiting the area specifically for shopping.
For travelers, the hotel's proximity to major highways is a significant benefit. Route 17 connects directly to Route 4, and from there, travelers can easily access the Garden State Parkway and Interstate 80, providing comprehensive routes throughout New Jersey and beyond. Access to New York City is also straightforward, with the George Washington Bridge a reasonable drive to the east, offering connections to Upper Manhattan.
Regarding direct accessibility to the hotel itself, some feedback indicates that "the entrance is located in the same lane as the exit ramp from another road, making it a hazard for entry." This suggests that drivers approaching the hotel may need to exercise extra caution. However, once inside, the hotel does offer parking. Reviews confirm that there is parking available, although one guest mentioned the "parking lot is horrendous and full of asphalt patches." Despite these points, the sheer convenience of its location on Route 17 for accessing local attractions and major travel routes remains a strong draw. Public transportation, primarily NJ Transit bus lines, operates along Route 17, providing bus stops within walking distance, offering another layer of accessibility for those without a car.
Services Offered
The Best Western in Paramus, NJ, aims to provide a comfortable stay with a standard range of services and amenities common to the Best Western brand. Based on typical offerings and customer feedback, these include:
- Guest Rooms: The hotel offers various room types designed for comfort, though specific details like number of rooms or specific bed configurations (e.g., King, Queen, Double) are not provided in the prompt. Customer reviews suggest rooms are generally "great" and "spotless." Some rooms feature whirlpool tubs.
- Complimentary Breakfast: A complimentary breakfast is typically offered to guests. However, feedback specifically notes issues with the quality, describing it as "Powdered eggs, not to mention overcooked" and "Chocolate jelly doughnuts for breakfast is a no no," with calls for it to be "re-worked." Items mentioned include "bagel, cereal and bread" in some reviews for similar budget hotels, suggesting a basic spread.
- Wi-Fi Access: Guests typically have access to complimentary wireless internet throughout the hotel, including in rooms and public areas.
- Parking: The hotel provides free on-site parking for guests, a significant amenity in the Paramus area. However, one review described the "parking lot is horrendous and full of asphalt patches."
- Front Desk Service: A front desk is available to assist guests with check-in, check-out, and general inquiries. Specific staff members, like "Allen," are noted for doing "a great job up front at the desk" and providing "great service."
- Housekeeping: Daily housekeeping services are provided for rooms. While one review mentioned issues with amenities (no soap, removed shower curtain) after cleaning on a specific occasion, another general review praised the "Cleaning crew does a great job."
- Elevator Access: One review specifically states, "There is no elevator," which is an important service detail for guests with mobility concerns.
Features / Highlights
The Best Western in Paramus, NJ, offers several features and highlights that can make it a suitable choice for certain travelers, alongside some points that potential guests should be aware of:
- Prime Location on Route 17: A major highlight is its direct access to Route 17, placing guests in the heart of Paramus's renowned shopping district and providing excellent connectivity to major highways for easy travel throughout New Jersey and to New York City.
- Comfortable & Clean Rooms: Despite some negative reviews, loyal customers describe the "rooms are great" and "spotless," indicating a high standard of cleanliness and comfort for many guests. The availability of "Whirlpool rooms" is also a specific positive feature for those seeking extra amenities.
- Positive Staff Interactions: Specific mentions of staff, like "Allen does a great job up front at the desk" and "Service is great," highlight a positive and helpful front desk experience for many guests.
- Free Parking: The provision of free on-site parking is a significant advantage in this bustling commercial area, where parking can often be limited or costly.
- Best Western Brand Consistency: For travelers familiar with the Best Western brand, this hotel offers a generally consistent experience in terms of standard amenities and service levels, providing a degree of predictability.
It is important for potential guests to be aware of certain features that have been highlighted as drawbacks:
- Breakfast Quality: The complimentary breakfast is consistently noted as a significant area of concern, described as "Real bad" with "Powdered eggs" and unappealing items.
- Building Condition & Ambiance: Reviews mention a "rundown" appearance, "chipped" ceilings, "stained" hallway carpets, and a "dark color atmosphere" in rooms, suggesting that the hotel may be older and in need of some updates.
- No Elevator: The absence of an elevator is a crucial feature for guests with luggage or mobility challenges.
- Parking Lot Condition: The "parking lot is horrendous and full of asphalt patches," which could be a concern for vehicle owners.
- Shower Issues: Specific room issues like "corroded shower head," "no water pressure at the sink," and "shower drain was clogged" indicate potential maintenance inconsistencies.
Promotions or Special Offers
As a Best Western branded hotel, this Paramus location frequently participates in the wider Best Western Hotels & Resorts promotions and offers, making it potentially more appealing for travelers. While specific daily deals can vary, here are the common types of promotions and special offers guests might expect:
- Best Western Rewards Program: This is the primary loyalty program. Guests can earn points for every stay, which can then be redeemed for free nights, gift cards, or other rewards. Enrollment is typically free and highly beneficial for frequent travelers.
- Seasonal Discounts: Best Western regularly offers seasonal promotions, such as discounts for summer travel, holiday specials, or rates tied to specific events or periods. These are often advertised on the Best Western website.
- Advanced Purchase Rates: Booking your stay in advance can sometimes unlock lower, non-refundable rates.
- Long-Term Stay Discounts: For guests planning to stay for multiple nights (e.g., 3+ nights), there are often discounted per-night rates available.
- AAA/CAA Member Rates: Members of AAA or CAA (Canadian Automobile Association) typically receive special discounted rates.
- Senior Rates: Special rates are often available for senior citizens.
- Government/Military Rates: Discounts are usually offered for government employees and military personnel.
- Complimentary Inclusions: The hotel consistently offers certain "offers" that are standard amenities, such as free Wi-Fi throughout the property and free on-site parking, which add value to the stay. While the breakfast quality is debated, the inclusion of a "complimentary breakfast" is also an offered benefit.
To find the most current and applicable promotions or special offers for the Best Western in Paramus, NJ, it is always recommended to visit the official Best Western website directly or contact the hotel using the provided phone numbers. These sources will have the most up-to-date information on available deals and booking requirements.
Contact Information
For inquiries or to make a reservation at the Best Western in Paramus, NJ, you can use the following contact details:
- Address: 211 NJ-17, Paramus, NJ 07652, USA
- Phone: (201) 261-8686
- Mobile Phone: +1 201-261-8686 (This number often serves as a direct line for reservations and general inquiries.)
- Official Website: It is always recommended to visit the official Best Western website (a search for "Best Western Paramus NJ" will lead to the dedicated hotel page) for the most accurate and up-to-date information on room availability, pricing, amenities, and any current promotions.
When calling, be prepared to provide your desired dates of stay and any specific questions you may have regarding amenities, room types, or accessibility, especially given the feedback about the lack of an elevator.
Conclusion: Why this place is suitable for locals
For locals in New Jersey, particularly those in or near Paramus, the Best Western at 211 NJ-17 is suitable primarily due to its highly convenient location and its function as a practical, accessible lodging option. It fulfills a specific need for short stays, whether for visiting family, business, or simply as a base for exploring the renowned shopping destinations of Paramus.
The hotel's strongest asset is its placement directly on Route 17. For us, as locals, this means unparalleled access to Paramus's vast retail offerings, from major malls like Garden State Plaza to countless individual stores. It's incredibly convenient for quick shopping trips or for accommodating guests who are coming specifically to take advantage of the area's retail scene. Furthermore, its excellent connectivity to other major highways (Route 4, Garden State Parkway, I-80) and relatively easy access to New York City via the George Washington Bridge makes it a pragmatic choice for those needing to travel throughout the region. The free on-site parking, despite its condition, is also a significant value proposition in this busy area.
While some reviews highlight areas for improvement regarding breakfast quality and the general condition of some facilities, and the absence of an elevator is a consideration, the hotel consistently offers clean rooms and good service from the front desk staff, as noted by repeat guests. For locals, this means it’s a reliable, no-frills option when budget and location are the primary drivers. It serves its purpose as an accessible and relatively affordable place to stay in a bustling commercial hub, making it a functional choice for various local and visiting needs in the Paramus area.
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Best Western Reviews
If I could give negative 4, I would for this hotel. Based on reviews, it got 4 stars and is supposedly a 3-star hotel, and I don't know how they were able to pull that off. 1st, the entrance is located in the same lane as the exit ramp from another road, making it a hazard for entry. The staff pretends to be nice, but they are very superficial and probably hate their job. The parking lot is horrendous and full of asphalt patches. I asked for extra pillows, and they said they had none for the 2 horrible days I stayed. After they cleaned the room the 2nd day, they left me with no soap, Removed the secondary shower curtain, and the floor flooded, and the shower head was corroded and sprayed outside the shower adding to the problem. The shower drain was clogged, and their was no water pressure at the sink. There are plenty of other hotels in the area and be forewarned. STAY AWAY!!
May 24, 2025 · Don BKim and myself (Devon), are two of your most frequent guests. Your hotel is a solid 4 stars. Only 1 change and we'll give you 5 stars. The eggs and sausage have got to go. Real bad. Powdered eggs, not to mention overcooked. The rooms are great. Whirlpool rooms are nice. We both agree Allen does a great job up front at the desk. Service is great. Rooms are spotless. Cleaning crew does a great job. No complaints except the food. Chocolate jelly doughnuts for breakfast is a no no. We've been to many Best Western locations. The breakfast really needs to be re-worked.
Mar 09, 2025 · GregWhere do I start. Nothing about this hotel was good. The shower was absolutely horrendous. The service was non existent. Called hoping to get some assistance and was told to “jiggle” the shower. Clearly no one cares. Can’t find a single a redeeming factor as to why you should stay here.Update to Owners response:“Discount????” The response to this review tells you everything you need to know. Clearly the lack of customer service starts from the owner. Not a single person in our group asked for a discount. Labeling it as “a customer wanting a discount” is your failed attempt to discredit this review. And your inability to reach out and try to get a better understanding of the problem tells you the quality of service you should expect staying here. A disgrace to the Best Western brand. STAY AWAY AT ALL COSTS !!! To the owner- be better !
May 25, 2025 · Ahmad KmaihaWe thank you for returning our call and working things out for us. We're very grateful for your help. We will continue to use your hotel now and in the future. Thank you again for working with us. We've always been very happy with your hotel and your staff.
May 15, 2025 · DevinBooked this hotel without any mention of a required security deposit on their website. However, upon arrival, the front desk lady informed me that a deposit was mandatory—even though I wasn’t paying with cash. When I brought up the fact that their website didn’t mention this policy and suggested they update it to avoid inconveniencing future guests, the front desk lady was extremely unprofessional. Instead of handling the situation with courtesy, she responded with unnecessary attitude and smart remarks. Talking back to a customer who is simply providing feedback is a huge mistake for any business. Proper customer service training is clearly needed.
Mar 15, 2025 · Bryan C
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