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Days Inn by Wyndham Elmsford / White Plains ico

Days Inn by Wyndham Elmsford / White Plains

25 Valley Ave, Elmsford, NY 10523, USA

3.0
Will never stay with a hotel in this ownership group again. I showed up late at night thinking I had reserved a room and was refused and not refunded. The front desk clerk *called the police* as I was *already leaving,* dismayed they stole my money with no explanation in their confirmation email. I'm not sure what he thought would be grounds for arrest in my frustration, but finding me annoying certainly isn't. I have never in my life been treated with such disdain by customer service. The woman at the front desk when I called hung up on me twice. These people don't care about providing service to customers. They will take your money and refuse you a room and act as if everyone wakes up at 3 in the morning. The 3 am policy is not at all explained in the confirmation email. I was told "all hotels" have this, but I have never experienced such a problem before. I slept in my car on the side of a street and upon requesting a refund for a room that was available that I had paid for and was denied was insulted and berated by a staff member who insisted I should have made a reservation for the next day. I did not need somewhere to sleep tonight. I needed somewhere to sleep last night. It should not take a lawyer to comb through the fine details of a website to find out check-in procedures. Every confirmation email states check-in is at 3pm and check-out is at 11am. No confirmation email mentions that if you arrive halfway through that window, you surrender your money to a "hospitality" entity that leaves you to sleep on the street. I was treated worse than I have ever been treated by any company in my life by this establishment, and they refuse to refund me my money for a service they didn't provide. Nothing short of a refund and formal apology for the way I was treated would suffice from this institution, but based on its staff's communications so far, I can only expect pedantic condescension.I have included photos of the confirmation email in full so everyone can see that the policy is not disclosed. - Marc Starvaggi
Days Inn by Wyndham Elmsford / White Plains Overview Intro Photos Location Reviews

Days Inn by Wyndham Elmsford / White Plains Introduce

For those navigating the vibrant landscape of Westchester County, whether for business or leisure, finding a practical and conveniently located place to stay is often a top priority. The Days Inn by Wyndham Elmsford / White Plains aims to provide just that – a straightforward and accessible lodging option for travelers. As part of the globally recognized Wyndham brand, this hotel is designed to offer essential comforts and a convenient base for exploring the Elmsford and White Plains areas, or for those simply passing through. It positions itself as a practical choice for guests seeking a no-frills stay with core amenities, offering a balance between affordability and functionality.

The hotel caters to a diverse range of visitors, from solo travelers and business professionals to families on a budget. It understands that sometimes, what you truly need is a clean room, a comfortable bed, and a few key services to make your stay hassle-free. While the guest experience can vary, the Days Inn by Wyndham Elmsford / White Plains generally focuses on providing a functional environment for its guests. It’s a place where you can expect basic necessities to be met, ensuring you have a place to rest and recharge after a day of activities in the New York region. It’s important for prospective guests to align their expectations with the hotel's offering, recognizing it as a practical solution for lodging rather than a luxury destination, emphasizing its role in providing a dependable and accessible stop for their travel needs.

The Days Inn by Wyndham Elmsford / White Plains boasts a convenient location at 25 Valley Ave, Elmsford, NY 10523, USA. This address places it strategically within Elmsford, offering practical accessibility for those traveling by car or utilizing local transportation in Westchester County. Elmsford serves as a crossroads for several major roadways, making the hotel easily reachable from different directions. Its proximity to significant arteries such as the I-287 (Cross Westchester Expressway) is a notable advantage for guests driving through or conducting business in the surrounding areas. While it’s close to the highway, which can sometimes lead to ambient noise, this also means efficient travel to neighboring towns like White Plains, which is a major commercial and transportation hub in Westchester.

For those relying on public transportation, access to the hotel typically involves a combination of local bus services and potentially a short taxi or ride-share from larger transit points. The White Plains Metro-North train station, a key connection to Manhattan, is a relatively short drive away. This allows guests to commute into New York City for business or leisure, returning to a potentially more budget-friendly accommodation option in Westchester. The surrounding area of Elmsford provides various dining and retail options within a short driving distance, adding to the convenience for guests. The hotel's location is particularly suitable for travelers who prioritize road accessibility and a straightforward journey to their destination, serving as a practical base for exploring Westchester County and beyond.

Days Inn by Wyndham Elmsford / White Plains offers a range of services designed to provide a comfortable and convenient stay for its guests, focusing on the essential amenities that travelers typically require. While it aims to be a practical and budget-friendly option, it still strives to cover the fundamental needs of its visitors. It's important to note that the quality and consistency of these services can sometimes vary, as suggested by customer feedback, but the intent is to provide core hospitality offerings. The hotel's services are generally aimed at ensuring a hassle-free experience, covering basic comforts and conveniences to support your stay in Westchester County.

  • Guest Rooms with Private Bathrooms: Each room is equipped with a private bathroom, providing essential privacy and convenience for guests.
  • Television with Remote: Rooms typically include a television, allowing guests to relax and enjoy entertainment. While remote functionality might vary, the basic service is provided.
  • Heating and Air Conditioning: Climate control is available in rooms, ensuring guests can adjust the temperature for their comfort regardless of the season.
  • Continental Breakfast: The hotel offers a complimentary continental breakfast. This often includes basic items such as fruit, cereal, and sometimes pre-packaged hot options like cheese omelets and sausage biscuits, along with a waffle maker, providing a convenient start to the day.
  • Front Desk Services: A front desk is available to assist guests with check-in, check-out, and general inquiries. While the quality of service can vary, the presence of a front desk is a standard offering.
  • Parking Facilities: The hotel provides parking for guests, which is a significant amenity for those traveling by car in the New York metropolitan area. However, it's noted that evenings in the parking lot can be loud.
  • Housekeeping: Rooms are cleaned and prepared for guests upon arrival, with ongoing housekeeping services provided for the duration of the stay to maintain cleanliness.
  • Wi-Fi Access: Guests can generally expect access to Wi-Fi, allowing them to stay connected for work or personal use.

Days Inn by Wyndham Elmsford / White Plains, while a practical and functional accommodation option, offers several key features and highlights that are important for guests to consider when choosing their stay in Westchester County. These elements define the hotel's core offering and contribute to the overall guest experience. Understanding these aspects helps set appropriate expectations for a stay that prioritizes essential comforts and convenience over luxury. The highlights generally revolve around fundamental amenities and the value proposition the hotel aims to deliver to its clientele.

  • Complimentary Continental Breakfast: A significant highlight is the included continental breakfast. This amenity, especially noted for sometimes being better than expected with options like pre-packaged hot items and a waffle maker, provides a convenient and cost-saving start to the day for guests.
  • Practical and Budget-Friendly Accommodation: The hotel is positioned as a more affordable option compared to many in the New York metropolitan area. This makes it a practical choice for travelers on a budget who need essential lodging without extensive frills.
  • Front Desk Availability: While service quality can be subjective, the availability of front desk staff is a key feature, offering a point of contact for check-in, check-out, and general assistance. Positive mentions of front desk staff being "polite and accommodating" suggest a commitment to basic guest service.
  • Guest Room Essentials: The rooms provide fundamental necessities such as private bathrooms, a television, and climate control (heating and air conditioning), ensuring a basic level of comfort for guests.
  • Convenient Location for Road Travelers: Its address in Elmsford offers easy access to major highways like I-287, making it a highly convenient stop for those traveling by car through Westchester County or needing a base for local driving excursions.
  • Parking On-Site: The provision of on-site parking is a valuable feature in the New York area, alleviating the stress of finding parking for guests traveling with their own vehicles.
  • Clean Rooms: Despite other feedback, the rooms are generally noted as being "clean," which is a fundamental expectation for any accommodation and a positive point for guest comfort.

As a widely recognized hotel brand, Days Inn by Wyndham Elmsford / White Plains, like many properties under the Wyndham umbrella, may periodically offer promotions or special offers to attract guests. However, these are typically dynamic and subject to change based on seasonality, demand, and specific marketing campaigns. It's important for prospective guests to check official channels for the most current information, as direct information regarding specific, ongoing promotions is not usually static.

Potential promotions that might be available could include:

  • Wyndham Rewards Member Discounts: Guests who are members of the Wyndham Rewards loyalty program may be eligible for exclusive member-only rates, earning points for stays that can be redeemed for future bookings or other benefits.
  • Advance Purchase Rates: Booking a room well in advance might unlock lower, non-refundable rates.
  • Stay Longer, Save More: Discounts for extended stays (e.g., booking for three or more nights) are common.
  • Seasonal Promotions: The hotel might offer special rates during off-peak seasons or for specific events happening in the White Plains/Elmsford area.
  • Package Deals: Occasionally, hotels might partner with local attractions to offer bundled packages, though this is less common for a standard Days Inn.
  • Corporate Rates: For business travelers, negotiated corporate rates might be available for companies with frequent bookings.

To discover any current promotions or special offers, the most reliable approach is to visit the official Days Inn by Wyndham website directly and search for the Elmsford / White Plains location. Additionally, checking major online travel agencies (OTAs) where the hotel is listed might reveal specific deals. It's always advisable to review the terms and conditions of any promotion carefully, paying close attention to check-in/check-out policies, cancellation rules, and payment requirements, as customer feedback highlights that these details are crucial for a smooth experience.

For inquiries, reservations, or any specific questions about your stay at Days Inn by Wyndham Elmsford / White Plains, you can use the following contact information. It's always recommended to reach out directly to the hotel for the most accurate and up-to-date information regarding your booking or any concerns you may have.

Address: 25 Valley Ave, Elmsford, NY 10523, USA

Phone: (914) 592-7500

Mobile Phone: +1 914-592-7500

Days Inn by Wyndham Elmsford / White Plains is a suitable option for locals in the New York region, particularly for specific travel needs and preferences. While some customer experiences highlight areas for improvement, the hotel can be a practical choice for those who prioritize location, affordability, and essential amenities over luxury or extensive services. For New Yorkers looking for a convenient overnight stay in Westchester County, perhaps for a business trip, a visit to family, or attending a local event, this hotel offers a straightforward solution. Its proximity to major highways like I-287 makes it incredibly convenient for those traveling by car, allowing for efficient access to White Plains, surrounding towns, and even a practical commute to New York City via train from nearby stations. The included continental breakfast, while basic, provides a cost-effective start to the day, which is a valuable perk for budget-conscious travelers. Furthermore, the availability of on-site parking, a significant advantage in the New York metropolitan area, alleviates a common travel stressor. While expectations should be aligned with its standing as a budget-friendly option, the hotel serves a purpose for guests needing a clean room, a comfortable bed, and accessible services without a hefty price tag. It's particularly suitable for those who view a hotel primarily as a functional base for their activities rather than a destination in itself. For locals, it offers a dependable and practical lodging choice when a temporary stay in Elmsford or White Plains is required, proving its utility within the diverse landscape of New York's hospitality offerings.

Days Inn by Wyndham Elmsford / White Plains Photos

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Days Inn by Wyndham Elmsford / White Plains Location

Days Inn by Wyndham Elmsford / White Plains

25 Valley Ave, Elmsford, NY 10523, USA

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