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DoubleTree by Hilton Hotel Mahwah

180 NJ-17, Mahwah, NJ 07430, USA

3.0
Terrible service, worst experience ever. I booked the junior suite room via Chase Travel. I checked on the website and made sure it included a king bed and a sofa bed, since we are taking 2 young kids. What we got was a king room, not a suite at all. I talked to the front desk staff, who was a old lady, she at first tried to convince me that what I got was a suite, like I didn’t even know what suite was, and then she was trying to convince me that I booked a king room, because what on the reservation has no “sofabed” mentioned, let alone there was clearly “suite” displayed. She offered me “cancel” the reservation, as if we have some where to go at 9pm. I had chase to call them, after long conversation they finally admitted that they sold out, so they gave me a most similar room, which was a king room. I don’t know how I can book a sold out room a month ahead. Clearly they gave the room to other guest booked later, because there will be a wedding the next day. And they offered me refund of the difference of the room types, but based on the cheapest rate, not the memorial price we booked. Terrible terrible service, tried to lie to people like they were fools, and racist maybe since we are Asian and being treated as we never lived in a hotel before. - Lingfei Zeng
DoubleTree by Hilton Hotel Mahwah Overview Intro Photos Location Reviews

DoubleTree by Hilton Hotel Mahwah Introduce

Welcome to the DoubleTree by Hilton Hotel Mahwah, a well-known establishment in the heart of Bergen County, New Jersey. This hotel aims to provide a welcoming and comfortable experience for both business and leisure travelers exploring our beautiful corner of the Garden State. From its strategic location to a range of thoughtful services, the DoubleTree by Hilton Hotel Mahwah is designed to cater to the needs of guests looking for a convenient and relaxing stay.

The DoubleTree by Hilton Hotel Mahwah is conveniently situated at 180 NJ-17, Mahwah, NJ 07430, USA. Its prime location on Route 17 offers excellent accessibility for those traveling by car, with easy connections to major highways like I-287. This makes it a convenient base for exploring not only Mahwah and surrounding Bergen County but also for reaching destinations in Rockland County, Orange County, Westchester County, and even New York City, which is approximately 30 miles away. For those flying in, Newark Liberty International Airport (EWR) is about 45 minutes away. The hotel also provides a complimentary area shuttle service, operating Monday through Friday, to destinations within a two-mile radius, which can be particularly helpful for guests attending local corporate offices or exploring nearby attractions without a car.

The DoubleTree by Hilton Hotel Mahwah offers a variety of services designed to enhance your stay:

  • 24-hour Front Desk Service: Always available to assist guests with inquiries, check-ins, and check-outs.
  • Complimentary Self-Parking: Ample free parking is available on-site for guests.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi access throughout the hotel, including in guest rooms and public areas.
  • On-site Restaurant and Bar: Enjoy dining options for breakfast, lunch, and dinner at the hotel's restaurant, Tavern 17, which offers contemporary American cuisine. Room service is also available during limited hours.
  • Fitness Center: Maintain your workout routine with access to the hotel's fitness facilities.
  • 24-hour Business Center: Equipped to handle your business needs, including fax services.
  • Meeting and Conference Facilities: Over 3,600 square feet of conference space and meeting rooms are available for events.
  • Laundry Facilities and Dry Cleaning/Laundry Service: For your convenience, self-service laundry and professional laundry services are offered.
  • Concierge Services: Assistance with local information and arrangements.
  • ATM/Banking Services: Available on-site.
  • Luggage Storage: Secure storage for your belongings.
  • Express Check-in/Check-out: For a smoother arrival and departure experience.
  • Multilingual Staff: To assist a diverse range of guests.
  • Safe-Deposit Box at Front Desk: For securing valuables.
  • Electric Vehicle Charging Station: A convenient amenity for EV owners.

Here are some of the key features and highlights of the DoubleTree by Hilton Hotel Mahwah:

  • Signature DoubleTree Chocolate Chip Cookie Welcome: A warm and inviting gesture upon arrival.
  • Comfortable Accommodations: The hotel features 139 smoke-free guest rooms and suites, many with premium bedding, laptop-compatible safes, desks, and laptop-friendly workspaces.
  • In-room Amenities: Each room includes a refrigerator, microwave, coffee/tea maker, iron/ironing board, flat-screen TV with premium channels, and private bathrooms with complimentary toiletries and hair dryers.
  • Family-Friendly Options: Connecting rooms are available, and free cribs/infant beds can be provided upon request. Children up to 17 years old can stay for free when using existing beds.
  • Accessibility Features: The hotel offers wheelchair-accessible parking, rooms, business centers, and common areas, with features like Braille/raised signage and phone accessibility kits.
  • Proximity to Attractions: The hotel is conveniently located near Ramapo College of New Jersey and corporations like Stryker and Volvo. It also provides easy access to leisure destinations such as Campgaw Mountain Ski Area, Ramapo Valley County Reservation, Woodbury Common Premium Outlets, Palisades Center Mall, and Garden State Plaza. New York City attractions like Times Square and the Empire State Building are also within reasonable driving distance.
  • Pet-Friendly Policy: The hotel allows pets, with a non-refundable deposit. Service animals are exempt from fees.

The DoubleTree by Hilton Hotel Mahwah frequently offers various promotions and special offers to help you make the most of your stay. These can include:

  • Hilton Honors Member Benefits: Guests who are Hilton Honors members can often enjoy exclusive discounts, earn double points on stays, and access benefits like Digital Key and Choose Your Room.
  • Advance Purchase Discounts: Planning ahead can often secure savings, with discounts for booking in advance.
  • Breakfast Included Packages: Some offers may include daily cooked-to-order breakfast for all registered guests.
  • AAA/CAA Member Savings: Special rates are often available for AAA/CAA members.
  • Military Family Rate: Active and retired military personnel, veterans, and their families may qualify for exclusive savings.
  • Senior Rates: Discounts are often available for seniors and their families.
  • Seasonal Sales: Keep an eye out for larger Hilton-wide sales that can offer significant savings on stays.
  • Earn Bonus Points: Opportunities to earn additional Hilton Honors Bonus Points on qualifying stays or through partner programs.

It is always recommended to check the official Hilton website or contact the hotel directly to inquire about the most current promotions and packages available for your desired travel dates.

For reservations, inquiries, or any assistance, you can contact the DoubleTree by Hilton Hotel Mahwah using the following information:

Address: 180 NJ-17, Mahwah, NJ 07430, USA

Phone: (201) 529-5880

For locals in New Jersey, the DoubleTree by Hilton Hotel Mahwah presents an excellent option for various reasons. Whether you're hosting out-of-town family and friends, planning a local "staycation," attending a wedding or event in the area, or needing temporary accommodations for business or personal reasons, this hotel provides a convenient and well-equipped solution. Its accessible location directly on Route 17 makes it easy for New Jersey residents to reach, avoiding complicated city navigation. The range of amenities, from free parking and Wi-Fi to on-site dining and fitness facilities, ensures a comfortable experience. With options for connecting rooms and complimentary cribs, it's also a practical choice for families. Furthermore, the hotel's proximity to local attractions and corporate centers makes it suitable for both leisure and business needs without straying too far from home. The brand recognition of DoubleTree by Hilton also offers a certain level of expected quality and service, aiming to make any local's stay enjoyable and hassle-free.

DoubleTree by Hilton Hotel Mahwah Photos

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DoubleTree by Hilton Hotel Mahwah Location

DoubleTree by Hilton Hotel Mahwah

180 NJ-17, Mahwah, NJ 07430, USA

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