Residence Inn Orangeburg Rockland/Bergen

For those of us in the New York region, whether planning an extended visit to Rockland or Bergen Counties, or simply needing a comfortable and convenient base, the Residence Inn Orangeburg Rockland/Bergen often comes into consideration. As part of the Marriott chain, this hotel aims to provide a reliable extended-stay experience, a valuable option for locals hosting family, business travelers, or anyone needing more than a fleeting overnight stay.

Located strategically in Orangeburg, this Residence Inn is designed to offer the comforts of home away from home, featuring suites with kitchens and a range of amenities typically sought by those on longer trips. For New Yorkers, understanding what to expect from such a property is key to a successful stay. This article will provide a clear and factual overview of Residence Inn Orangeburg Rockland/Bergen, incorporating direct customer feedback to give you a comprehensive picture. We'll explore its location, the services it offers, and key features that make it a notable option in our local lodging landscape.

While recent guest reviews highlight some areas for improvement, particularly regarding consistency in service and maintenance, they also commend certain aspects like the friendly staff, complimentary breakfast, and the highly convenient location. By offering a balanced perspective, we hope to empower our local users in New York to make an informed decision for their next extended stay in the area.

The Residence Inn Orangeburg Rockland/Bergen boasts a highly convenient location at 3 Stevens Way, Orangeburg, NY 10962, USA. Situated in Orangeburg, a hamlet within the town of Orangetown, this hotel benefits from excellent accessibility for both local New Yorkers and out-of-state visitors. Its proximity means easy connections to key areas in both Rockland County, New York, and neighboring Bergen County, New Jersey.

The address on Stevens Way is just off major thoroughfares, allowing for straightforward driving access. This makes it particularly suitable for guests arriving by car, with ample parking typically available on-site. For those needing to commute for business or leisure across the region, being nestled between these two populous counties offers a strategic advantage. It's an ideal base for exploring attractions, visiting businesses, or connecting with family and friends spread across the lower Hudson Valley and Northern New Jersey.

While Orangeburg itself offers a suburban environment, the hotel's location provides a sense of quietude without sacrificing convenience. Access to major highways such as the Palisades Interstate Parkway and the New York State Thruway (I-87/I-287) is typically just a short drive away, facilitating easy travel to New York City or upstate destinations. For local residents, whether hosting guests or planning a temporary relocation, the ease of access to this Residence Inn is a significant benefit, as one reviewer explicitly stated, "If the location of this hotel wasn’t so convenient, we definitely wouldn’t stay here." This highlights its prime position as a key factor in its appeal.

Residence Inn Orangeburg Rockland/Bergen, as an extended-stay hotel, offers a range of services designed to make longer visits comfortable and convenient. Based on customer reviews, several key amenities and services are provided.

• Extended Stay Suites: The hotel offers suites, which typically include separate living, sleeping, and dining areas, along with a fully equipped kitchen. This is a primary service for guests on longer trips, allowing for self-sufficiency.

• Complimentary Breakfast: Guests receive a complimentary breakfast. While feedback indicates inconsistencies in food temperature ("eggs were cold every morning") and stocking ("Many items ran out"), the service of providing breakfast is available. One reviewer specifically gave "One star for the breakfast," implying its existence and value, even with noted flaws.

• Swimming Pool: The hotel features a swimming pool, offering a recreational option for guests. One review explicitly mentions, "There's a swimming pool."

• Gym: A gym is available for guest use, allowing individuals to maintain their fitness routines while traveling.

• Guest Laundry Room: A self-service laundry room is provided for guests, a highly convenient amenity for extended stays. One reviewer notes, "also guest laundry room!" though also comments on its cleanliness ("the laundry room...so dirty...").

• Bottled Water: Bottled water is offered upon check-in, though a limit of two per room was noted by a customer, with no re-supply on subsequent nights. This highlights a specific policy regarding this amenity.

• Front Desk Service: A front desk is available for check-in, check-out, and general inquiries. Customer experiences with front desk staff can vary, with some described as "friendly" and others as "a curmudgeon."

• Maintenance/Issue Resolution: The hotel's management reportedly "always tried to make things right" when issues arose (e.g., non-working heaters, inconsistent flushing toilets), indicating a system for addressing guest concerns, even if some issues persist.

Residence Inn Orangeburg Rockland/Bergen presents several key features and highlights that define the guest experience, balancing positive aspects with areas where consistent execution is a challenge, as reported by customers.

• Extended Stay Amenities: The primary highlight is its design as an extended-stay hotel, featuring suites with kitchens. This offers greater flexibility and comfort for guests on longer trips, allowing for self-catering and a more home-like environment.

• Complimentary Breakfast: The inclusion of a complimentary breakfast is a significant value-add for guests. While specific items and their temperature ("eggs were cold") or availability ("Many items ran out") may vary, the provision of a free meal is a definite perk. A "sweetheart" breakfast host is also a positive highlight, indicative of dedicated staff members.

• Recreational Facilities: The presence of both a swimming pool and a gym offers valuable on-site recreational opportunities, allowing guests to relax and stay active without leaving the property.

• Guest Laundry Room: For extended stays, an in-house guest laundry facility is incredibly convenient, enabling guests to pack lighter and manage their laundry needs.

• Convenient Location: As highlighted by a customer, the hotel's location is a major draw. Its strategic placement in Orangeburg provides excellent access to Rockland and Bergen Counties, making it ideal for those needing to navigate the wider New York metropolitan area. This convenience can often outweigh other minor inconveniences.

• Responsive Management: While issues may arise (e.g., heating problems, dirty bathtubs), positive feedback about the manager "who always tried to make things right" suggests a commitment to guest satisfaction and problem resolution. This indicates that management is engaged in addressing guest concerns.

However, it's crucial to acknowledge reported areas for improvement:

• Inconsistent Maintenance & Cleanliness: Recurring issues with heating not regulating, inconsistent toilet flushing, dirty bathtubs, and unclean laundry rooms indicate challenges with consistent maintenance and housekeeping.

• Customer Service Variance: While some staff are praised for friendliness, negative feedback about a "sour puss woman" at the front desk and a lack of acknowledgment upon entry/exit points to inconsistent customer service experiences.

• Limited Amenities Replenishment: The "limit of two bottled waters per room, only upon check-in" and not replenished, suggests a policy that might be perceived as "cheap" by some guests, impacting convenience for longer stays.

As a Marriott-branded hotel, Residence Inn Orangeburg Rockland/Bergen typically participates in Marriott's global promotions and loyalty programs. While no specific "special offers" were provided in the direct customer feedback, general promotions often include:

• Marriott Bonvoy Program: Guests who are members of the Marriott Bonvoy loyalty program can earn and redeem points for stays, access exclusive member rates, and often receive benefits like late checkout or room upgrades (subject to availability). Enrollment in this free program is a significant "offer" for frequent travelers.

• Seasonal Promotions: Marriott hotels frequently offer seasonal discounts, package deals (e.g., stay longer and save, or packages including local attractions), or special rates for booking in advance or for specific stay durations.

• Corporate and AAA/Senior Rates: The hotel likely offers discounted rates for corporate travelers, AAA members, and senior citizens, which can be significant savings for eligible guests.

• Complimentary Amenities: While not a traditional "promotion," the included complimentary breakfast, access to the swimming pool and gym, and the guest laundry room are inherent values that enhance the overall offering, especially for extended stays.

To discover any current promotions or special offers, local New Yorkers are advised to:

• Visit the Official Marriott Website: This is the most reliable source for up-to-date deals and to book directly for the best available rates.

• Contact the Hotel Directly: Calling (845) 359-5200 can also provide information on any current special offers or packages not widely advertised.

• Check Online Travel Agencies (OTAs): While booking direct is often recommended for loyalty benefits, OTAs may occasionally have competitive pricing.

For those in the New York region looking to inquire about reservations, specific amenities, or any other details regarding Residence Inn Orangeburg Rockland/Bergen, here is the essential contact information:

Address: 3 Stevens Way, Orangeburg, NY 10962, USA

Phone: (845) 359-5200

Mobile Phone: +1 845-359-5200

As a Marriott property, the hotel also typically has a presence on the official Marriott website, which is an excellent resource for online booking, viewing detailed room descriptions, and accessing the most current information regarding services and policies. It is always recommended to contact the hotel directly, especially if you have specific questions about room conditions, amenity availability (such as a working heater or cleanliness of specific facilities), or any concerns raised in customer reviews, to ensure your stay meets your expectations.

For locals in the New York region, particularly those in or visiting Rockland and Bergen Counties, Residence Inn Orangeburg Rockland/Bergen offers a unique and often suitable lodging solution, especially for extended stays. Its suitability hinges on a balance of its inherent advantages and the need for guests to manage expectations based on recent feedback.

Firstly, the hotel's most significant draw for local New Yorkers is its exceptionally convenient location. Situated in Orangeburg, it provides excellent access to major roadways, making it an ideal base for business travelers working in the area, or for families needing temporary housing during home renovations, relocations, or extended visits with local relatives. As one customer noted, the convenience of the location is a primary reason for choosing to stay there. This accessibility streamlines commutes and minimizes travel time across the lower Hudson Valley and Northern New Jersey.

Secondly, as an extended-stay property, the Residence Inn format with its suite-style rooms and fully equipped kitchens is highly advantageous for longer visits. This allows guests to maintain a sense of normalcy, prepare their own meals, and enjoy more living space than a standard hotel room. The complimentary breakfast, while sometimes inconsistent in quality, still provides a valuable cost-saving benefit. The inclusion of a pool, gym, and guest laundry room further enhances the self-sufficiency and comfort for guests on extended stays, making it a practical choice for those seeking a home-away-from-home experience.

However, local users should consider the feedback regarding maintenance issues (e.g., heating, dirty bathtubs, laundry room cleanliness) and occasional customer service inconsistencies. For those prioritizing a consistently pristine environment or highly personalized service, it would be prudent to inquire directly with the hotel about recent improvements or to set expectations accordingly. Despite these challenges, the willingness of management to "make things right" suggests a commitment to addressing guest concerns.

In conclusion, Residence Inn Orangeburg Rockland/Bergen is well-suited for New York locals who value a highly convenient location, appreciate the extended-stay amenities of a suite with a kitchen, and can manage their expectations regarding minor service or maintenance inconsistencies. It provides a practical and valuable option for longer visits or when hosting out-of-town guests who require more than just a basic hotel room in the Rockland/Bergen County area.

Residence Inn Orangeburg Rockland/Bergen

3 Stevens Wy, Orangeburg, NY 10962, USA