The Wallace Introduce
Hello, New Yorkers! When you're looking for an exceptional staycation, welcoming out-of-town guests, or perhaps need a temporary luxurious base in the city, the choice of hotel can truly make or break the experience. Allow us to introduce you to The Wallace, an exquisite hotel located at 242 W 76th St, New York, NY 10023, USA. This isn't just another hotel; it's a meticulously designed retreat that promises comfort, style, and unparalleled service in one of Manhattan's most desirable neighborhoods.
Opened in October 2020, The Wallace quickly established itself as a beacon of boutique sophistication on the Upper West Side. While the building itself has a history, likely a beautifully redeveloped pre-war structure, its current iteration as The Wallace represents a fresh, modern take on luxury hospitality. The vision behind The Wallace was to create an oasis of calm that exudes the comfort and experience of high-end residential living, a sentiment echoed by numerous guests who describe the rooms as "huge" and feeling like a "private residence."
This commitment to a residential feel, combined with the impeccable service of a luxury hotel, sets The Wallace apart. It’s not just about providing a place to sleep; it's about curating an entire experience. From the elegant lobby, featuring geometric black-and-white tiled floors and a kinetic clock sculpture, to the sophisticated design and decor within each room and suite, every detail has been thoughtfully considered. The hotel aims to blend the charm of the Upper West Side with contemporary amenities and a touch of timeless elegance, making it an ideal choice for discerning travelers and locals alike who appreciate refined comfort and attentive service. The consistent rave reviews about the staff's helpfulness and friendliness further solidify its reputation as a standout establishment in the competitive New York hotel landscape.
The Wallace boasts an enviable address at 242 W 76th St, New York, NY 10023, USA, placing it in the heart of the picturesque and highly sought-after Upper West Side. This location is a significant draw, offering a tranquil, residential atmosphere while maintaining exceptional connectivity to the rest of New York City's vibrant attractions.
Accessibility from The Wallace is one of its strongest features. Guests are within a short walk of multiple subway lines, making city navigation a breeze. The 1, 2, and 3 subway lines (express and local) are easily accessible from the 72nd Street station, just a few minutes' walk away. These lines provide direct and rapid transit to Times Square, the Theater District, Midtown, Downtown Manhattan, and other key areas of the city. Furthermore, the B and C subway lines are also within comfortable walking distance at stations like 72nd Street or 81st Street, offering additional routes to various parts of Manhattan.
Beyond public transportation, the neighborhood itself is a "walker's paradise." Just steps from the hotel, guests can explore a plethora of highly-rated restaurants, charming cafes, gourmet food markets (like Zabar's and Citarella), and boutique shops that capture the essence of Upper West Side living. One of the most significant advantages of The Wallace's location is its close proximity to New York City's iconic green spaces. Central Park is a mere 11-minute walk away, offering endless opportunities for recreation, relaxation, and cultural exploration at attractions like the American Museum of Natural History (also just a short walk). Riverside Park, with its stunning Hudson River views and recreational pathways, is also easily accessible. This blend of convenient transit, rich neighborhood amenities, and immediate access to world-famous parks makes The Wallace an exceptionally well-situated base for both exploring the city and experiencing authentic New York life.
The Wallace distinguishes itself with a comprehensive array of services designed to provide a luxurious and seamless stay:
- 24-Hour Front Desk and Concierge: Ensures guests receive assistance at any time, from check-in to recommendations and travel arrangements.
- Daily Housekeeping: Meticulous daily cleaning and towel/linen changes, as praised by guests, maintaining a pristine environment.
- Fitness Center: A well-equipped, 24-hour gym with cardio equipment and free weights, including Peloton bikes, allowing guests to maintain their wellness routine.
- Lounge and Bar: The stylish Wallace Lounge offers cocktails, small plates, and often features live music (jazz performances), providing a sophisticated spot for relaxation and socializing.
- Room Service: Convenient in-room dining options for guests.
- Valet and Self-Parking: Available on-site (for a fee), offering convenience in a city where parking can be a challenge.
- Pet-Friendly Amenities: Welcomes pets with food and water bowls available, catering to guests traveling with their furry companions.
- Complimentary High-Speed Wi-Fi: Available in all rooms and public areas, ensuring seamless connectivity.
- Dry Cleaning/Laundry Services: Professional services for guest convenience.
- Limo/Town Car Service: Available for transportation needs.
- Multilingual Staff: Ensures effective communication and assistance for guests from various backgrounds.
- Luggage Storage: Convenient service for early arrivals or late departures.
- Accessible Features: Offers ADA-friendly rooms with roll-in showers, grab bars, and other accessibility enhancements.
The Wallace shines with a collection of features and highlights that consistently impress its guests:
- Remarkably Spacious Rooms and Suites: A recurring highlight in guest reviews, often noted as being "huge" for NYC standards, providing ample comfort and relaxation space. Many suites offer separate living areas and even kitchenettes/wet bars.
- Impeccable Cleanliness: Consistently rated as "spotlessly clean" and "immaculate," guests praise the hotel's dedication to hygiene and upkeep.
- Luxurious and Stylish Design: Features beautifully designed interiors with classy decor, soft neutrals, sleek brass accents, marble bathrooms, and curated art, creating an elegant residential feel.
- Attentive and Friendly Staff: Guests frequently commend the "down to earth," "helpful," and "exceptionally friendly" staff, highlighting a personalized and welcoming service experience.
- High-Tech Room Amenities: Rooms are equipped with modern conveniences like Nespresso machines, customizable touch-button lighting and shade control, personal device casting to large flat-screen TVs, and in-room safes.
- Superior Bathrooms: Features lovely bathrooms with spacious showers, excellent water pressure, bathrobes, slippers, and complimentary toiletries.
- Vibrant Wallace Lounge: A sophisticated on-site bar and lounge that often hosts live jazz, offering a lively yet refined ambiance for evening entertainment without leaving the hotel.
- Ideal Upper West Side Ambiance: Provides the perfect blend of quiet residential charm and urban convenience, offering a more authentic "New Yorker" experience compared to bustling Midtown.
- Family-Friendly Options: Suites with separate living spaces and the policy of children staying free when using existing bedding make it suitable for families.
As a luxury boutique hotel, The Wallace doesn't typically offer traditional "sales" or "discount codes" in the way a retail store might. However, it provides value through its premium offerings and occasionally presents special opportunities directly to its guests:
- Direct Booking Benefits: The Wallace encourages direct bookings through its official website (thewallace.com), often hinting at a "Wallace Insider" program or similar perks, which could include exclusive access to special rates or complimentary amenities not available through third-party booking sites. For example, the website previously mentioned "10% OFF *Based on Availability" for insiders.
- Romance Packages: Hotels of this caliber often have tailored packages for special occasions, such as romantic getaways, which may include amenities like champagne, chocolates, or late check-out. It’s worth inquiring about such offers.
- Complimentary In-Room Luxuries: Many of the features like Nespresso machines with complimentary pods, complimentary bottled water, and high-speed Wi-Fi are "included" in the room rate, representing a value addition compared to hotels that charge extra for these.
- Pet-Friendly Accommodations: While there is a pet fee (e.g., USD 95 per accommodation, per stay), the fact that they welcome pets and provide amenities like food and water bowls is a significant "offer" for pet owners, as not all luxury hotels in NYC are genuinely pet-inclusive.
- No Facility Fee: A notable benefit is that The Wallace states it offers "luxury accommodations... with no facility fee," which is a common additional charge at many NYC hotels, making this a transparent pricing advantage.
To inquire about availability, make a reservation, or learn more about the specific offerings at The Wallace, you can contact them directly using the information provided below. Their highly-praised staff will be able to assist you with all your needs.
Address: 242 W 76th St, New York, NY 10023, USA
Phone: (212) 362-1006
Mobile Phone: +1 212-362-1006
For the most current information on room types, rates, and any specific events or limited-time packages, it's always best to visit their official website or call the hotel directly.
For New Yorkers, The Wallace is an exceptionally suitable destination, whether you're planning a luxurious staycation, hosting out-of-town family and friends, or need a comfortable and stylish base for a temporary city living situation. Its prime Upper West Side location offers the best of both worlds: the tranquility of a residential neighborhood with immediate access to world-class dining, shopping, and cultural attractions like the American Museum of Natural History and Lincoln Center. The convenience of multiple subway lines just steps away means you're effortlessly connected to every corner of Manhattan.
What truly makes The Wallace ideal for locals, however, is its commitment to providing a "residential-style" experience with "huge" rooms that defy typical NYC hotel dimensions. This space, combined with the immaculately clean environment and the genuinely helpful and friendly staff, creates a sense of comfort and ease that feels like an extension of your own home, rather than a transient stop. For those looking to impress visitors, enjoy a romantic getaway without leaving the city, or simply indulge in a serene urban escape, The Wallace offers a sophisticated and welcoming haven that truly understands and caters to the desires of the discerning New Yorker. Its blend of luxury, spaciousness, and unparalleled service in a beloved neighborhood makes it a standout choice for any local looking for an elevated experience.
The Wallace Photos










The Wallace Location
The Wallace
242 W 76th St, New York, NY 10023, USA
The Wallace
242 W 76th St
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The Wallace Reviews
We had a great short stay at The Wallace. The staff was down to earth, helpful but not overbearing. The room we had was huge considering the size of most NYC hotel rooms. I would definitely stay here again.
Jun 02, 2025 · iAm CMackImmaculate hotel and service!We stayed at The Wallace for five nights at the start of the new year. The hotel is beautifully designed and spotlessly clean.Staff are extremely helpful and friendly.The cleaners did a fabulous job every day with our room inc fresh towels etc every day.We, a family of four from the UK, had a suite which was perfect for us - lots of space with a huge L shaped couch. Huge TVs in the lounge and bedroom. Classy design and decor. Bathroom was lovely with a huge shower which had great water pressure 😂 this was important for my wife and daughter washing their hair.The area was great for us, close enough to the subway. Lots of great places to eat and drink within walking distance, from lovely restaurants to diners and everything else in between.Would love to stay there again.
Jan 09, 2025 · Paul StevensThis is a gem on the west side of Manhattan! Ultra safe area super quiet at night, which is crazy especially in New York. The guest services are super knowledgeable. Happy and excited to answer your questions. I stayed here for my wife’s birthday. We had a great experience. There’s a lot of restaurants spread out over different areas and we got to sit in the lounge and watch some woman and a piano player put on a show that was spectacular. The gym was gorgeous, even though I didn’t work out on my mini vacation and the rooftop was breathtaking in the mornings while I was drinking the complementary Nespresso coffee from the room! The custom-made sign behind the front desk is a rare piece of artwork that is choreographed to tell time and change into different words and shapes. It was super impressive. I will definitely be coming back every year from my wife’s birthday 🎂 ! It’s especially hard to keep a woman happy, but this will definitely do the trick
Mar 31, 2025 · Brian BasileUnequivocally, the BEST hotel I have ever stayed at in my life. I’ve traveled all over the world throughout my life both for work and personal, and I’ve stayed at many hotels. There are none that are as tremendous as The Wallace. The Wallace is a brand new hotel, centrally located on the Upper West Side. Every single architectural inch of the hotel was so well thought out and curated.From the moment you walk in, the beauty and detail of the hotel, in combination with the 5 Star customer service you receive from the instant you walk in, and the overall incredible smell and cleanliness, immediately create an enjoyable experience. We were immediately greeted and couldn’t believe how gorgeous and immaculate our hotel room was when we walked up - everything is in pristine condition, and it was the best smelling hotel and hotel floor and room I’ve ever been in, hands down.Super comfortable robes and slippers, nespresso machine, refrigerator with water and snacks, extremely comfortable and firm beds, and a gorgeous and relaxing shower in the bathroom.In the evening, there is a stunning fireplace complimented by velvet contemporary furniture and a stunning sleek bar and music. The rates are a steal for what they offer, and I’m sure once people catch onto how amazing this hotel is, they’ll go up.Best value, best hotel, 5 stars+ in every facet. Well done, Wallace Hotel. You have a guest for life and I will be recommending to any and all friends of mine when they visit NYC. Love this place!!!
Jan 28, 2025 · Nicole Whitney EurieckI had an excellent stay at The Wallace Hotel! The entire property was spotless, with impeccable attention to cleanliness throughout. The staff was incredibly welcoming and accommodating, making sure every detail of our stay was perfect.One of the standout features was the hotel lounge and bar—beautifully designed, with a great atmosphere and fantastic drinks.
Feb 22, 2025 · Julia Hamel
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