voco the Franklin New York by IHG Introduce
For discerning travelers and New Yorkers seeking a sophisticated and comfortable stay in one of the city's most beloved neighborhoods, voco the Franklin New York by IHG offers an exceptional experience. Nestled in the prestigious Upper East Side, this hotel combines quaint charm with modern amenities, creating a distinctive atmosphere that feels both luxurious and welcoming. Unlike larger, more impersonal hotels, voco the Franklin prides itself on attentive service and a unique character that truly captures the essence of its surroundings. It's an ideal choice for those who appreciate a personalized touch and a prime location, whether visiting family, exploring the city's cultural gems, or simply enjoying a tranquil urban escape.
voco the Franklin is more than just a place to sleep; it’s a thoughtfully designed space that reflects the elegance and comfort of the Upper East Side. Guests consistently praise its cleanliness, well-appointed rooms, and the dedicated staff who go above and beyond to ensure a pleasant stay. The hotel’s commitment to providing a charming and secure environment in this desirable neighborhood makes it a standout option for anyone looking for a memorable stay in New York City. From its distinctive elevator to the complimentary refreshments, every detail is curated to enhance the guest experience, making it a beloved choice for repeat visitors.
voco the Franklin New York by IHG is ideally located at 164 E 87th St, New York, NY 10128, USA. This address places it firmly within the highly sought-after Upper East Side neighborhood of Manhattan, known for its elegant residential streets, cultural institutions, and upscale shopping. The hotel's position on East 87th Street provides a quiet and safe environment, away from the intense bustle of Midtown, yet still within easy reach of all major New York City attractions.
Accessibility to voco the Franklin is excellent, thanks to New York City's comprehensive public transportation network, making it convenient for guests arriving from any part of the city or beyond.
- Subway Access: The hotel is within very close walking distance to several major subway lines, providing rapid transit across Manhattan and to other boroughs:
- The 4, 5, and 6 trains (Lexington Avenue Express and Local) have a station at 86th Street and Lexington Avenue, just a couple of blocks west of the hotel. This is a major hub providing excellent connectivity.
- The Q train (Second Avenue Subway) also has a station at 86th Street and Second Avenue, offering a convenient option for those traveling along the East Side.
- Bus Routes: Numerous MTA bus lines frequently run along major avenues that intersect with or are very close to East 87th Street. These include routes like the M86 (crosstown on 86th Street), M15 (First/Second Avenues), M101, M102, and M103 (Lexington/Third Avenues), offering extensive coverage throughout Manhattan and connecting to other parts of the city. Bus stops are plentiful, providing convenient hop-on/hop-off access.
- Airports: For travelers flying into New York City, voco the Franklin is accessible from all major airports (JFK, LaGuardia, Newark Liberty International) via a combination of public transit and taxi/ride-share services. Using express trains (like the AirTrain to Jamaica or Newark Airport Express Bus) connecting to the subway system is a popular and efficient way to reach the Upper East Side.
- Parking: While street parking in New York City can be challenging, guests have reported successfully finding street parking, which is a significant bonus for those arriving by car. Additionally, paid parking garages are available in the surrounding blocks for those who prefer guaranteed parking.
The hotel's location offers easy walking access to popular retail destinations like Whole Foods and Target, as well as numerous popular local restaurants and cafes, further enhancing its appeal for guests.
voco the Franklin New York by IHG prides itself on offering a range of services designed to ensure a comfortable and memorable stay for its guests, blending classic hospitality with modern conveniences.
- Attentive Front Desk and Concierge Service: Guests consistently highlight the professionalism and attentiveness of the front desk staff, who are available to assist with check-in, check-out, local recommendations, and any guest needs.
- Daily Housekeeping: Rooms are kept clean and well-maintained through diligent daily housekeeping services, ensuring a fresh and inviting environment throughout the stay.
- Complimentary Coffee and Hot Chocolate: A much-appreciated amenity, guests can enjoy complimentary barista-style coffee and hot chocolate in the lobby, providing a warm and welcoming start to the day or a pleasant afternoon treat.
- Complimentary Water on Tap: Providing filtered water on tap is a thoughtful touch, allowing guests to stay hydrated without additional cost or environmental impact.
- In-Room Nespresso Coffee: Each room is equipped with a Nespresso machine, offering guests the convenience of gourmet coffee in the comfort of their own space.
- Free WiFi: High-speed internet access is available throughout the hotel, allowing guests to stay connected for work or leisure.
- Pet-Friendly Accommodation: The hotel is known to be pet-friendly, accommodating guests traveling with their beloved furry companions (it is always recommended to confirm pet policies and any associated fees directly with the hotel when booking).
voco the Franklin New York distinguishes itself with a blend of unique features and highlights that contribute to its charm and positive guest experiences.
- "Quaint Charm of the Old Building": The hotel is housed in an older building, and rather than being a drawback, its age is celebrated, with many original features shining through. This creates a unique boutique feel that stands apart from generic chain hotels.
- Distinctive Elevator: A specific highlight mentioned by guests is "the elevator," suggesting it possesses a unique character or vintage appeal that adds to the hotel's charm and memorable experience.
- Clean and Well-Appointed Rooms: Despite the "New York City hotel room" stereotype of being small, guest reviews confirm that the rooms at voco the Franklin are "more than adequate" in size, meticulously clean, and thoughtfully appointed with comfortable furnishings and amenities.
- Upper East Side Location: Its prime location offers guests the "safety and comforts of staying in the UES," providing a more relaxed, upscale atmosphere compared to other parts of Manhattan, while still being culturally rich and convenient.
- Attentive and Professional Staff: The staff, particularly mentioning individuals like David at the front desk, are consistently praised for being "cheerful and professional," indicating a high level of personalized and dedicated service.
- Proximity to Local Amenities: The hotel is within walking distance of essential amenities like Whole Foods and Target, making it convenient for guests to access groceries and other necessities during their stay.
- Ideal for Visiting Family in UES: For those with family in the Upper East Side, the hotel is a "favorite," highlighting its suitability for longer stays or frequent visits, providing a comfortable home-away-from-home feel.
As a member of the IHG (InterContinental Hotels Group) family, voco the Franklin New York participates in various promotions and special offers typical of a major hotel chain. These can vary throughout the year and are often tied to booking periods, length of stay, or membership in the IHG One Rewards program.
- IHG One Rewards Program: Guests can earn and redeem points for stays, and members often receive exclusive rates, late check-out benefits, and other perks. Joining this free loyalty program is a primary way to access ongoing offers.
- Seasonal Promotions: The hotel frequently offers seasonal discounts, such as "Stay Longer and Save" rates, "Advance Purchase" discounts, or special packages for holidays or events. These are usually advertised on the IHG website or voco the Franklin's direct booking portal.
- Package Deals: Occasionally, the hotel may offer packages that combine a stay with other amenities, though for a boutique property like this, these might be more focused on value-added services rather than large discounts.
- Corporate Rates: For business travelers, corporate rates may be available through specific company agreements.
To find the most current and relevant promotions, it is highly recommended to visit the official voco the Franklin New York page on the IHG website or call the hotel directly. Booking directly with the hotel or via the IHG website often unlocks the best available rates and access to all active promotions.
For reservations, inquiries, or any assistance regarding your stay at voco the Franklin New York by IHG, please use the following contact information:
- Address: 164 E 87th St, New York, NY 10128, USA
- Phone: (212) 369-1000
- Mobile Phone: +1 212-369-1000 (This is the same contact number, formatted for mobile use, indicating a direct line to the hotel.)
The professional and cheerful front desk staff are readily available to assist with booking, provide information about room types, amenities, local attractions, or address any specific needs you may have. When calling, you will be connected directly to the hotel's reception.
voco the Franklin New York is an exceptionally suitable choice for locals in the New York region, as well as visitors, due to its unique blend of factors. For New Yorkers looking for a "staycation" or a comfortable base when visiting family on the Upper East Side, the hotel offers the perfect solution. Its location in a safe and comfortable part of the UES provides a tranquil retreat from the city's intensity, while still being remarkably accessible to all major attractions via excellent public transport. The attentive staff, clean and well-appointed rooms, and thoughtful complimentary amenities like Nespresso in-room coffee and lobby refreshments create a "home away from home" atmosphere that resonates with those who appreciate personalized service and genuine hospitality.
The hotel's unique charm, comfortable room sizes (especially for New York), and the added convenience of finding street parking make it a stand-out option. Whether you're visiting family, exploring museums, or simply enjoying the upscale ambiance of the Upper East Side, voco the Franklin provides a stylish, reliable, and deeply satisfying experience that encourages repeat visits and builds loyal customers. It's truly a hidden gem in one of New York City's most desirable neighborhoods.
voco the Franklin New York by IHG Photos










voco the Franklin New York by IHG Location
voco the Franklin New York by IHG
164 E 87th St, New York, NY 10128, USA
voco the Franklin New York by IHG
164 E 87th St
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voco the Franklin New York by IHG Reviews
Love the safety and comforts of staying in the UES. The Franklin is amazing! The staff were very attentive, everything was clean and the rooms well appointed. Yes, it's New York city, hotel rooms are not huge. These were more than adequate. The quaint charm of the old building shines through in lots of features. Love the elevator. Complimentary coffee, hot chocolate and the water on tap was another great feature. Able to find street parking was a bonus. Will definitely be back.
May 26, 2025 · Carolyn DThe Franklin is our favorite hotel when visiting family on the Upper East Side.David at the front desk is always cheerful and professional. The rooms are clean and comfy. Love the Nespresso coffee in the room and the complimentary barista style coffee in the lobby. You are walking distance to Whole Foods, Target and numerous popular places. We are never disappointed staying at this hotel.
Apr 28, 2025 · Jessica GildenI stayed with my sister at the Voco for four nights in early December and it was the PERFECT spot. Yes the rooms are tiny (which is expected), but the beds are comfortable and the rooms are clean. The staff at the front desk was lovely every time we came in, and the coffee options in the lobby and in the rooms were delicious (plus the elevator is adorable and is fast). It's a great spot close to two subway lines and walkable to Central Park and a ton of museums. Every time we walked back in, it was warm, cozy, and inviting. I highly recommend this place!
Dec 18, 2024 · Allison GrayStaff was friendly and helpful, room was clean. The building is older with narrow hallways and small rooms painted a dark navy, which my husband found a little claustrophobic but I though was cozy. Excellent value for the location.
Feb 16, 2025 · Alissa V (Sofia Dragon)What a wonderful place to stay! Highly recommend. Cute little touches that make the stay special like complimentary cookies and coffee upon arrival.
Mar 26, 2025 · Jennifer
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