Aman New York

Hello, New Yorkers! In a city that prides itself on having the best of everything, the arrival of a hotel like Aman New York naturally generates immense buzz and high expectations. Positioned at the pinnacle of luxury hospitality, Aman New York, located at 730 5th Ave, New York, NY 10019, USA, is more than just a hotel; it’s conceived as an urban sanctuary within the iconic Crown Building. However, as discerning New Yorkers and seasoned travelers, it's vital to approach such elevated offerings with a clear understanding of what to expect, especially when considering the significant investment involved. Recent customer reviews, while acknowledging its "prestigious name" and impressive aesthetics ("looks the part"), also highlight areas where the "experience falls short of the brand’s usual standards," noting "slow and inconsistent service," "underwhelming food," and a feeling of "more style than substance" for the "unjustifiably steep cost."

It's important for us as locals, and for those we might recommend it to, to acknowledge this feedback. Aman New York aims to redefine luxury in the city, offering expansive suites, a sprawling wellness facility, and a serene, minimalist design. The goal is to bring the tranquility of Aman's renowned resorts to the heart of Manhattan. While the concept is undeniably appealing, the reviews suggest that delivering the seamless, polished "Aman experience" in a high-volume, demanding city environment presents unique challenges. This article will provide a factual and candid overview of Aman New York, detailing its prime location, the extensive list of services and features it aspires to offer, and what a realistic expectation for this ultra-luxury destination might entail from a local New Yorker’s perspective, allowing you to "curb your expectations" while still appreciating its unique offerings.

Aman New York boasts an unparalleled location at 730 5th Ave, New York, NY 10019, USA. This places it at the coveted corner of Fifth Avenue and 57th Street, one of the most prestigious and bustling intersections in Manhattan. The hotel occupies a significant portion of the iconic Crown Building, a Beaux-Arts architectural masterpiece completed in 1921. This address puts guests directly amidst the city's most exclusive shopping, world-class cultural institutions, and vibrant entertainment options.

From Aman New York, guests are literally steps away from Bergdorf Goodman, Tiffany & Co., and the high-end boutiques of Fifth Avenue. Central Park, offering a vast urban oasis for recreation and relaxation, is just two blocks north. Carnegie Hall is a stone's throw away, while the Museum of Modern Art (MoMA), the Theater District, and Rockefeller Center are all within a comfortable walking distance. This prime location ensures that guests have immediate access to the very best New York City has to offer, minimizing travel time and maximizing opportunities for exploration and enjoyment.

Accessibility to and from Aman New York is exceptional. The hotel's central Midtown location provides immediate access to multiple subway lines, including the N, Q, R, W trains at 57th Street and Seventh Avenue, and the F train at 57th Street and Sixth Avenue. The A, C, B, D, 1, 2, 3 lines are also easily accessible via short walks or transfers. This robust subway network offers swift and convenient connections to all corners of Manhattan, from the Financial District to the Upper West Side and beyond. Numerous bus routes also traverse Fifth Avenue and nearby cross-streets. For those arriving from outside the city, the hotel's location facilitates relatively straightforward access from all major New York City airports (JFK, LaGuardia, Newark) via taxi, rideshare, or express train services. Furthermore, Aman New York reportedly offers complimentary house car drop-offs within a 15-block or five-mile radius, adding an extra layer of luxury and convenience for exploring Midtown.

Aman New York, as an ultra-luxury brand, aims to provide an extensive range of services to its guests, though customer reviews suggest there might be inconsistencies in their delivery. Based on its stated offerings, these include:

Services Offered:

• 24-Hour Front Desk and Concierge Service: For round-the-clock assistance and personalized recommendations.
• Butler Service: All suites are serviced by personal butlers, aiming to provide bespoke attention and cater to guest needs.
• Complimentary Private Bar with Espresso Setup: A notable in-room amenity.
• Daily À La Carte Breakfast: Often included in the rate, served at the hotel's restaurants or via in-room dining.
• In-Room Dining (24-hour room service): Offering a curated menu for private dining within suites.
• Access to the Flagship Aman Spa: Including the indoor swimming pool, 24-hour fitness center, sauna, and steam room.
• Valet Parking: For guest convenience, though likely at a premium cost.
• Babysitting Services: Available upon request, often for an additional charge.
• Multilingual Staff: To accommodate a global clientele.
• Laundry and Dry Cleaning Services: For guest convenience.
• Lounge and Bar Services: Available at the Garden Terrace and Jazz Club.
• Luggage Storage: For pre-check-in or post-check-out convenience.
• Beauty Salon: On-site, such as the John Barrett hair salon.
• Shuttle Service: Complimentary house cars for drop-offs within a certain radius (e.g., 15 blocks or 5 miles).
• Wake-up Service: A traditional hotel amenity.
• Pets Allowed: Typically with charges and specific policies.
• Business Center: Facilities for corporate needs.

Aman New York is designed with a multitude of high-end features and highlights, aiming to create a serene and luxurious environment, even within the bustling city. These elements are key to its unique value proposition.

Features / Highlights:

• Historic Crown Building Location: Housed within the iconic Beaux-Arts Crown Building, seamlessly blending historic architecture with modern design.
• Japanese Minimalist Design: Inspired by Aman's resorts in Southeast Asia, featuring organic, natural materials, muted tones, and a sense of balance and harmony throughout.
• Spacious Suites: All accommodations are suites, starting at around 745 square feet (junior suites) and extending to over 2,000 square feet for signature suites and private residences, making them among the largest in NYC.
• In-Room Fireplaces: Every suite features a functioning fireplace, a rare and luxurious amenity in New York City, adding warmth and ambiance.
• Opulent Spa-Like Bathrooms: Lavishly proportioned with oval soaking bathtubs, marble rain showers, and double vanities, often with Balinese-style pivoting doors for customizable space.
• Immersive Manhattan Views: Large windows in suites and common areas offer captivating views of Fifth Avenue and the city skyline.
• Year-Round Garden Terrace: A flexible social space with a retractable glass roof, providing a serene outdoor experience regardless of the weather, serving as a lounge bar and dining area.
• Flagship Aman Spa (25,000 square feet): Spanning three floors, featuring a 65-foot indoor heated swimming pool with fireplaces, a 3,000-square-foot fitness center, sauna, steam room, and specialized wellness facilities like cryotherapy chambers.
• Two Signature Restaurants: Arva (rustic Italian cuisine) and Nama (Japanese Washoku dining with an omakase bar), offering high-end culinary experiences. These are primarily exclusive to hotel guests and Aman Club members.
• Subterranean Jazz Club: A speakeasy-style venue with live performances, often open to the public for reservations, adding a unique entertainment option.
• Two Spa Houses: Private, bookable half-day or full-day suites with their own hammam or banya, hot and cold plunge pools, living rooms, and private treatment areas for ultimate indulgence.
• Exclusive Aman Club: A private, members-only club within the building, offering an additional layer of exclusivity and access to certain facilities.
• High-End Materials and Craftsmanship: Evident in every detail, from the finest linens to bespoke furnishings.

Aman New York's pricing places it in the ultra-luxury segment, and promotions are typically tailored to this market. Rather than mass-market discounts, offers often involve added-value benefits or exclusive packages. For discerning guests, these might include:

• "Smith Extra" Benefits: Booking through luxury travel platforms like Mr & Mrs Smith can yield added amenities such as a bottle of wine and fruit basket on arrival, or property credits.
• Stay & Wellness Packages: Offers that combine accommodation with extensive spa treatments, wellness programs (e.g., cryotherapy, banya treatments), or private meditation sessions.
• Culinary Experiences: Packages that include tasting menus at Arva or Nama, potentially with exclusive access or wine pairings.
• Resort Credits: Promotions might include a resort credit (e.g., $500) to be utilized on food, drinks, or spa treatments during the stay.
• Airport Transfers: Some packages may include complimentary roundtrip airport transfers in a luxury sedan or SUV.
• Minimum Stay Offers: Reduced nightly rates or added benefits for booking stays of three nights or longer.
• Early Booking Incentives: Booking well in advance might unlock specific offers, sometimes requiring a minimum booking window (e.g., 45 days prior).

It's crucial to note that Aman New York typically does not participate in broad loyalty programs like Marriott Bonvoy, and its rates are among the highest in the city (often starting from $1,750 to over $3,000 per night for entry-level suites, excluding taxes and fees). Guests should always check the official Aman New York website or contact a luxury travel advisor for the most current and comprehensive details on available packages and any applicable terms and conditions.

For direct inquiries, reservations, or any questions regarding Aman New York, here is the official contact information:

Address: 730 5th Ave, New York, NY 10019, USA

Phone: +1 (212) 970-2626 (Also listed as (212) 201-8888 by some sources)

Mobile Phone: +1 212-970-2626

Official Website: To ensure accuracy and the most up-to-date information, it is always recommended to visit the official Aman New York website by searching "Aman New York" on your preferred search engine. This site will have direct booking options and detailed information about their services, facilities, and contact methods.

Email: Specific department emails may be available on their website (e.g., reservations@arvanyc.com for the restaurant).

For New Yorkers, Aman New York presents a unique proposition within the city's luxury landscape. While the aforementioned customer feedback regarding service consistency and value for money is important context, the hotel remains a property of immense architectural and experiential ambition. It is suitable for locals who are:

• Seeking an Unparalleled Staycation: For those who desire an ultra-luxurious escape without leaving the city, Aman New York offers a complete immersion in a tranquil, amenity-rich environment, particularly for its expansive spa and unique in-room fireplaces.
• Discerning Spa Enthusiasts: The 25,000-square-foot Aman Spa, with its extensive facilities and private Spa Houses, is a world-class wellness destination that can be experienced by guests (and club members), offering a rare level of urban sanctuary.
• Hosting High-Profile Guests: For corporate leaders or esteemed personal guests, Aman New York offers an address and a level of privacy that few other hotels can match, providing a truly exclusive experience (assuming service standards are met).
• Appreciators of Design and Architecture: The transformation of the Crown Building by Aman, with its minimalist aesthetic and seamless integration of luxury, is a masterclass in design that can be appreciated by those with an eye for exceptional spaces.
• Looking for Exclusive Dining and Entertainment: While the restaurants are primarily for guests, the Jazz Club offers a sophisticated, intimate setting for a night out, accessible to the public via reservations.

In essence, Aman New York is for those who are willing to invest in an experience that prioritizes design, spaciousness, and an extensive wellness offering, recognizing that the "Aman experience" in a dense urban environment comes with its own set of challenges and a distinct price point. It's a statement of ultimate luxury, a place to "do at least once," with the understanding that its unique blend of ambition and urban reality sets it apart from its resort counterparts.

Aman New York

730 5th Ave, New York, NY 10019, USA