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Hilton Club The Quin New York

101 W 57th St, New York, NY 10019, USA

4.0
Where do I even begin? This was, without a doubt, the worst hotel experience I've ever had. For this price is a huge disappointment!First, Elevators waiting time is like subway and you will have roaches 🪳 with you as u see in the video. While the manager was excellent and handled my concerns promptly, the rest of the staff particularly the doormen were a nightmare. They were rude, unprofessional, and exhibited passive aggressive racist behavior. On one occasion, they asked my friend if she was my sister and questioned her about where I live, all behind my back. When I asked her to walk with them to the lobby to watch my bags, I never expected her to be interrogated like that.To make matters worse, they took pictures of my luggage without my permission when I wasn't around. Thankfully, my friend informed me, and I immediately spoke to the manager. The fact that they had my personal information linked to my luggage is beyond creepy.I will never stay here again, and I will make sure my friends and family avoid this place too. I'm disgusted by the level of service and the blatant disregard for guest privacy.Additionally, the doormen are only available from 7 AM to 11 PM, and there's no room service. So, if you have an early morning flight or a lot of luggage, you're on your own. On May 17th, around 5–6 PM, one of the doormen complained about my luggage and said he was "lucky" to be off on my departure date. Well, I paid for the room, and it's not a homeless shelter. If you have an issue with my bags, take it up with the manager or quit your job.I tipped them generously because I understand how challenging low wage jobs can be. However, I will not remain silent when the service I receive falls short of my expectations, especially when I've invested my time and money.This hotel is not worth your time or money. Everyone should stay away from this horrible place. - Sarah B
Hilton Club The Quin New York Overview Intro Photos Location Reviews

Hilton Club The Quin New York Introduce

When planning a visit to the dynamic heart of New York City, choosing the right accommodation can significantly shape your entire experience. In Midtown Manhattan, where luxury meets convenience, Hilton Club The Quin New York emerges as a prominent option for discerning travelers. Located on the vibrant 57th Street, this hotel offers a blend of classic elegance and modern amenities, positioning guests perfectly to immerse themselves in the city’s unparalleled cultural and entertainment scene.

Hilton Club The Quin New York, part of the distinguished Hilton family, aims to provide a sophisticated and comfortable stay. It is designed to cater to those who appreciate a refined atmosphere coupled with immediate access to New York’s iconic landmarks. While recent guest experiences have presented a mixed picture, with some reviews highlighting exceptional service and a luxurious vibe, and others expressing significant concerns regarding staff conduct and amenities, the hotel’s ambition remains to offer a premium experience. As a local, considering this hotel for a staycation or for visiting friends and family involves weighing its prime location and potential for luxury against varied service feedback. The hotel’s commitment to stylish rooms and proximity to world-class attractions suggests a potential for an unforgettable New York experience, provided individual concerns are addressed with the hotel's management.

The location of Hilton Club The Quin New York is undeniably one of its strongest assets. Situated at 101 W 57th St, New York, NY 10019, USA, it places guests squarely in the prestigious heart of Midtown Manhattan, often referred to as Central Park South. This prime address positions you just moments away from some of New York’s most iconic attractions.

You are literally a one-minute walk from Central Park, New York’s sprawling green oasis, perfect for morning strolls, picnics, or simply escaping the urban bustle. Carnegie Hall, the world-renowned concert venue, is also incredibly close, making the hotel an ideal choice for concert-goers. The luxurious boutiques of Fifth Avenue and Madison Avenue are within easy walking distance, offering unparalleled shopping experiences. The dazzling lights and energy of Broadway’s Theater District and Times Square are also conveniently accessible, ensuring guests are never far from world-class entertainment. Rockefeller Center, with its famous ice rink and Top of the Rock observation deck, is also a short stroll away, solidifying The Quin's status as a supremely well-located base for exploring the city.

Accessibility to Hilton Club The Quin New York is excellent, thanks to its prime location and superb proximity to public transportation. The 57th Street – 7th Avenue subway station (N, Q, R, W lines) is practically at your doorstep, offering direct connections to various other subway lines that can take you to almost every part of Manhattan and beyond. This makes arrivals from all major New York airports – LaGuardia (LGA), John F. Kennedy (JFK), and Newark Liberty (EWR) – remarkably straightforward. Numerous bus lines also service 57th Street and nearby avenues, providing additional convenient transit options. For those arriving by car, while Midtown street parking can be a challenge, the hotel typically offers valet parking services, which can be a valuable amenity in this busy part of the city. The ease with which you can navigate New York from The Quin truly enhances the overall experience, minimizing travel time and maximizing exploration.

Hilton Club The Quin New York offers a range of services designed to provide a comfortable and convenient stay for its guests, aiming to cater to the needs of both leisure and business travelers.

  • 24-Hour Front Desk and Concierge Services: A dedicated team is available around the clock to assist with check-in/check-out, provide local recommendations, arrange transportation, and address any guest inquiries. Recent reviews highlight the attentiveness of the management in handling guest concerns.
  • Complimentary Wi-Fi: High-speed internet access is typically available throughout the hotel, ensuring guests can stay connected for work or personal use.
  • Daily Housekeeping: Rooms are generally cleaned and refreshed daily, aiming to maintain a high standard of comfort and hygiene.
  • Fitness Center: The hotel usually provides an on-site fitness facility, allowing guests to maintain their workout routines during their stay.
  • Business Center: Facilities for business travelers, which may include access to computers and printing services.
  • Luggage Storage: Secure luggage storage is typically available for guests who arrive early or have late departures, allowing for seamless exploration of the city.
  • Dry Cleaning/Laundry Services: Convenient services to keep your wardrobe fresh and ready for any occasion.
  • Pet-Friendly (Check Policy): Many hotels in this category are pet-friendly, though it's always best to confirm specific policies, size limits, and any associated fees.
  • Valet Parking: A valuable service in Midtown Manhattan, offering convenient parking for guests with vehicles (surcharge applies). Note that availability and hours for services like doormen or luggage assistance may vary and are worth confirming.
  • Room Service (Limited/Unavailable): As per a recent review, guests should note that traditional room service may not be available, or is limited to specific hours, which is an important consideration for dining preferences.
  • Complimentary Bottled Water: Some reviews mention complimentary bottled water, a welcome amenity.

Hilton Club The Quin New York aims to provide a luxurious and comfortable experience, offering several features and highlights that contribute to its appeal and distinct character.

  • Elegant and Luxurious Rooms: Guests often describe the rooms as having a luxurious and bright vibe, equipped with everything needed for a vacation. The design typically reflects a sophisticated urban aesthetic.
  • Prime Central Park South Location: Its proximity to Central Park (as close as a 1-minute walk) and other major cultural landmarks like Carnegie Hall and Broadway is a significant draw, making it an ideal base for exploring New York City.
  • Art-Centric Atmosphere: The Quin, historically, has been known for its connection to the arts, featuring art installations and an overall design that pays homage to artistic expression, potentially including a "book room" as mentioned in a positive review, adding to its unique charm.
  • Fast Elevators: A positive highlight from a guest review noted the elevators were fast, which is a practical convenience in a multi-story hotel.
  • Modern Amenities in Rooms: Rooms are typically equipped with essential modern amenities such as flat-screen TVs, comfortable bedding, and other features expected for a high-end stay.
  • Elegant Lobby and Common Areas: The lobby and other public spaces are generally designed with elegance, as noted in a positive review mentioning "elegant and chill" decor, especially during festive seasons like Christmas.
  • Professional Management Response: While some service issues have been reported, reviews indicate that management, when informed, aims to handle concerns promptly and professionally, demonstrating a commitment to guest satisfaction.

Hilton Club The Quin New York, as part of the Hilton family, often provides various promotions and special offers designed to provide value and enhance your stay. While specific deals can vary by season and demand, it's always advisable to check their official website or reputable travel booking sites for the most current opportunities.

  • Hilton Honors Member Rates: Members of the Hilton Honors loyalty program can enjoy exclusive savings when booking directly through Hilton.com, along with benefits like earning points, potential for room upgrades, and late checkout (subject to availability and elite status).
  • Seasonal Packages: Look for special offers tied to specific times of the year, such as holiday specials, summer getaway rates, or discounts during quieter seasons.
  • Advance Purchase Rates: Booking your stay well in advance can sometimes unlock lower rates, though these may come with stricter cancellation policies.
  • Longer Stay Promotions: The hotel may offer discounted rates for stays of multiple nights, encouraging extended visits to New York City.
  • Flexible Rates: For those who prefer the ability to change plans, more flexible rates are typically available, though at a slightly higher price point.

For the most precise and up-to-date information on promotions and special offers, it is highly recommended to visit the official Hilton Club The Quin New York website or contact their reservations team directly.

To inquire about availability, make a reservation, or learn more about the offerings at Hilton Club The Quin New York, please use the following contact information:

Address: 101 W 57th St, New York, NY 10019, USA

Phone: (212) 245-7846

Mobile Phone: +1 212-245-7846

For general inquiries or direct reservations, the primary phone number is highly recommended. The hotel staff will be able to assist you with planning your visit and addressing any specific questions or concerns you may have.

For New Yorkers, Hilton Club The Quin New York presents an appealing option for a luxurious staycation or for hosting visiting friends and family, particularly those who appreciate being at the heart of the city's cultural scene. Its unparalleled location, literally steps from Central Park and Carnegie Hall, means you can easily enjoy local attractions without lengthy commutes, maximizing your time experiencing the city's best offerings.

While some recent feedback highlights areas for improvement in service consistency, especially concerning doormen and other staff, the hotel's management has shown a willingness to address guest concerns. For locals who understand the nuances of urban hospitality, considering this hotel means valuing its prime real estate and the potential for an elegant, comfortable stay. It’s an ideal choice for a special occasion getaway, offering the convenience of a Midtown base combined with typically spacious and well-appointed rooms. The potential for a luxurious and convenient experience, coupled with direct access to New York's cultural pulse, makes it a suitable consideration for those seeking a premium urban escape right here in the Big Apple.

Hilton Club The Quin New York Photos

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Hilton Club The Quin New York Location

Hilton Club The Quin New York

101 W 57th St, New York, NY 10019, USA

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