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Hilton Garden Inn New York/Times Square Central

136 W 42nd St, New York, NY 10036, USA

3.0
Stay at this hotel simply to interact with Michelle at the front desk. She answered every question, comment, and concern with the utmost patience, kindness, and sincerity. Aside from being an amazing team member, she is just a wonderful person. She made sure my stay was unforgettable for my graduation. Overall my stay was really great, just make sure you allot extra time to enter/leave the hotel because there are not a lot of elevators for 33 floors of rooms and it can get pretty crowded. - Jessica Martin
Hilton Garden Inn New York/Times Square Central Overview Intro Photos Location Reviews

Hilton Garden Inn New York/Times Square Central Introduce

New York City's Times Square is a world-renowned spectacle, a vibrant hub of entertainment, business, and iconic landmarks that captures the imagination of millions. For anyone looking to immerse themselves in the exhilarating energy of Midtown Manhattan while enjoying reliable comfort and hospitality, the Hilton Garden Inn New York/Times Square Central stands out as an excellent choice. This hotel offers a prime location that places guests directly in the heart of the action, making it an ideal base for exploring Broadway shows, major attractions, and the countless dining and shopping opportunities that define this unparalleled district.

The Hilton Garden Inn brand is synonymous with dependable quality and thoughtful amenities designed for both leisure and business travelers. At its Times Square Central location, this commitment to guest satisfaction truly shines. While the excitement of New York City lies just outside its doors, the hotel provides a welcoming and comfortable retreat where guests can recharge. It’s a place where you can seamlessly transition from the exhilarating pace of the city to a restful environment, ensuring a balanced and enjoyable stay. For locals, this hotel also represents a convenient and high-quality option for hosting out-of-town guests, attending Midtown events, or even enjoying a "staycation" that puts them at the center of the world's most famous intersection.

What truly sets this hotel apart, as highlighted by numerous guest experiences, is its exceptional staff. The dedicated team, exemplified by individuals like Michelle at the front desk, goes above and beyond to ensure every stay is "unforgettable." This level of personalized care and genuine hospitality transforms a comfortable room into a truly memorable experience, making the Hilton Garden Inn New York/Times Square Central more than just a place to sleep – it's a home away from home in the most dynamic city in the world. It perfectly blends the convenience of a central location with the warmth of genuine service.

Location and Accessibility

The Hilton Garden Inn New York/Times Square Central boasts an absolutely unbeatable location right in the core of Midtown Manhattan. Situated at 136 W 42nd St, New York, NY 10036, USA, the hotel places guests directly amidst the dazzling lights and iconic energy of Times Square. This puts visitors within immediate walking distance of Broadway theaters, major corporations, world-class shopping, and countless dining options. Its address on 42nd Street is particularly advantageous, as it's one of the city's most central and famous thoroughfares.

The accessibility of this hotel is a significant highlight, making it incredibly convenient for navigating New York City. It is exceptionally well-served by public transportation, offering guests unparalleled access to almost every subway line. The Times Square-42nd Street subway station, one of the city's largest and most comprehensive transit hubs, is virtually at the hotel's doorstep. This station provides access to the 1, 2, 3, N, Q, R, W, S (Shuttle to Grand Central), and 7 lines. This extensive network means direct connections to virtually all major landmarks, neighborhoods, and boroughs, including Central Park, the Empire State Building, Grand Central Terminal, the Financial District, and beyond.

In addition to the subway, numerous MTA bus lines run along 42nd Street and surrounding avenues, offering convenient surface transportation. For those arriving from out of town, the hotel's location is also highly accessible from major transportation hubs. Penn Station (serving Amtrak, LIRR, and NJ Transit) and Grand Central Terminal (serving Metro-North) are both a short walk or quick subway ride away, providing seamless connections to airports and regional destinations. The perfect location of the Hilton Garden Inn New York/Times Square Central truly maximizes the ability for guests to explore New York City with ultimate ease, making it an ideal base for both leisure sightseers and business travelers. The fact that Planet Hollywood is "right next door" further emphasizes its central and convenient position for entertainment and dining.

Services Offered

The Hilton Garden Inn New York/Times Square Central aims to provide a comfortable and convenient stay with a range of services designed to meet the needs of diverse travelers. While maintaining the brand's reliable standards, this specific location offers key amenities that enhance the guest experience.

  • Onsite Restaurant: The hotel offers an "onsite restaurant," providing a convenient dining option for breakfast, lunch, and dinner. This allows guests to enjoy meals without having to leave the hotel, a significant advantage in a busy area like Times Square.
  • Comfortable Rooms and Beds: Guests consistently praise the hotel for its "clean room" and "comfortable bed," indicating a focus on essential comforts for a good night's sleep in the bustling city.
  • Exceptional Front Desk Service: A recurring highlight from reviews is the "phenomenal hospitality" and "utmost patience, kindness, and sincerity" of the front desk staff, particularly mentioning Michelle. This personalized and attentive service is a core offering, ensuring guests feel welcomed and well-assisted throughout their stay.
  • Complimentary Wi-Fi: A standard yet crucial service for both business and leisure travelers, high-speed internet access is typically available throughout the hotel, allowing guests to stay connected, work remotely, or stream entertainment.
  • Fitness Center: Most Hilton Garden Inn properties include a fitness center, enabling guests to maintain their workout routines while traveling. (Specific details for this location would be on the official Hilton website).
  • Business Center: For business travelers, access to a business center with computers and printing capabilities is a common offering, providing essential support for work-related tasks.
  • Concierge Services: While not explicitly mentioned in reviews, hotels in this prime location often offer concierge services to assist guests with theater tickets, local tours, transportation, and dining reservations.

It's important to note the mention of "not a lot of elevators for 33 floors of rooms and it can get pretty crowded," which indicates that guests might need to "allot extra time to enter/leave the hotel" during peak hours. This is a practical consideration for managing expectations regarding vertical transportation. Overall, the hotel focuses on providing reliable services with a strong emphasis on customer care, particularly from its dedicated front desk team.

Features / Highlights

The Hilton Garden Inn New York/Times Square Central distinguishes itself with several key features and highlights that contribute to its appeal as a top choice for travelers in Midtown Manhattan.

  • Unbeatable Times Square Location: The most prominent highlight is its direct address on 42nd Street, placing guests literally steps away from the dazzling billboards, Broadway theaters, and vibrant energy of Times Square. This "perfect location" allows for immediate immersion in the city's entertainment capital, with iconic landmarks and major attractions easily accessible.
  • Exceptional Guest Service (The "Michelle Factor"): Consistently lauded by reviewers, the hotel's staff, particularly the front desk team exemplified by Michelle, is a major highlight. Their "utmost patience, kindness, and sincerity," "phenomenal hospitality," and attentiveness create an "unforgettable" stay experience, making guests feel truly valued and cared for. This personalized touch significantly elevates the overall hotel experience.
  • Comfortable and Clean Accommodations: Guests frequently commend the "clean room" and "comfortable bed," ensuring a restful night's sleep despite the bustling surroundings. This focus on fundamental comfort is crucial for a pleasant stay in a busy city.
  • Onsite Dining Convenience: The presence of an "onsite restaurant" provides a convenient option for meals, from breakfast to dinner, allowing guests to dine within the hotel without needing to brave the Times Square crowds when they prefer a more relaxed setting.
  • Proximity to Planet Hollywood: The fact that "Planet Hollywood is right next door" highlights its integration into the entertainment fabric of Times Square, offering an immediate and recognizable dining and entertainment option for guests.
  • Reliable Hilton Garden Inn Brand Standards: Guests can expect the consistent quality and reliable amenities associated with the Hilton Garden Inn brand, which typically includes complimentary Wi-Fi, a fitness center, and a business center, ensuring a predictable and satisfactory stay.

While a minor logistical consideration, the mention of limited elevators for 33 floors is a practical detail for guests to be aware of, encouraging them to factor in extra time during peak hours. Overall, the combination of a stellar location, dedicated staff, and reliable comfort makes this Hilton Garden Inn a highly appealing choice for exploring the heart of New York City.

Promotions or Special Offers

The Hilton Garden Inn New York/Times Square Central, being part of the larger Hilton portfolio, frequently offers various promotions and special packages designed to appeal to a wide range of travelers. While specific offers change seasonally and are subject to availability, locals and prospective guests can typically look for the following types of "promotions" or "special offers":

  • Hilton Honors Member Rates: Hilton Honors members often receive exclusive discounted rates when booking directly through Hilton's channels. Membership is free and provides additional benefits like earning points for stays, which can be redeemed for future nights.
  • Advance Purchase Rates: Booking your stay well in advance can often unlock lower, non-refundable rates. This is a common way to secure a better deal if your travel plans are firm.
  • Seasonal Packages: Hotels in Times Square often introduce special packages tied to holidays (e.g., New Year's Eve, Christmas), Broadway shows, or specific seasonal events. These might include room discounts, dining credits, or bundled experiences.
  • Weekend Getaway Deals: Special rates for weekend stays can sometimes be available, appealing to those looking for a short break or a staycation in the city center.
  • AAA/Senior/Government Discounts: Qualified guests (AAA members, seniors, government employees) can often avail themselves of special discounted rates.
  • Flexible Booking Options: While not a "discount," Hilton properties often offer flexible booking options that allow for changes or cancellations, which can be a valuable "offer" for travelers whose plans might shift.

To find the most current and specific promotions for the Hilton Garden Inn New York/Times Square Central, it is highly recommended to:

  • Visit the official Hilton Garden Inn website (or the main Hilton.com site) and search for this specific hotel.
  • Sign up for the Hilton Honors program and their email newsletter to receive exclusive member offers and alerts about new promotions.
  • Contact the hotel directly at (212) 840-9600 or +1 212-840-9600 to inquire about any current deals or packages relevant to your stay.

Always review the terms and conditions of any promotion to ensure it aligns with your travel needs. The combination of Hilton's global promotions and the hotel's prime location means there are often opportunities to find a great value stay in the heart of NYC.

Contact Information

For direct inquiries, reservations, or any questions regarding the Hilton Garden Inn New York/Times Square Central, you can use the following contact details:

Address:136 W 42nd St, New York, NY 10036, USA

Phone:(212) 840-9600

Mobile Phone:+1 212-840-9600

These phone numbers will connect you directly to the hotel's front desk or reservations department. Whether you have questions about room availability, amenities, group bookings, or need assistance with an existing reservation, contacting the hotel directly is the most efficient way to get accurate and personalized information. The "amazing team member" Michelle, and others like her, are renowned for their patience and willingness to assist, so do not hesitate to reach out. For specific information regarding your stay or to make special requests, direct communication is highly recommended. You can also visit the official Hilton Garden Inn website for this location, which will provide additional details and online booking options.

Conclusion: Why this place is suitable for locals

The Hilton Garden Inn New York/Times Square Central, while a magnet for global visitors, holds significant suitability for locals in New York City, serving various purposes beyond just a typical tourist stay. Its prime location, combined with reliable comfort and exceptional service, makes it an attractive option for a range of local needs.

Firstly, for New Yorkers hosting out-of-town guests, this hotel is an ideal recommendation. Its "perfect location" in Times Square means visitors are literally steps away from Broadway, iconic landmarks, and major subway lines, making it incredibly convenient for guests to explore the city independently. Recommending a hotel where the staff, particularly noted individuals like Michelle, provides "phenomenal hospitality" ensures that family and friends receive a warm welcome and excellent care, reflecting positively on the local host.

Secondly, for locals attending Broadway shows, concerts, or events in Midtown Manhattan, a stay at the Hilton Garden Inn can transform a night out into a truly effortless and enjoyable experience. Instead of battling late-night crowds on public transport or facing expensive cab fares, a stay allows for a seamless transition from entertainment to a "comfortable bed." It offers a "staycation" opportunity right in the heart of the city's vibrant entertainment district, providing a mini-getaway without leaving the five boroughs.

Furthermore, for New York-based professionals with business meetings or conferences in Midtown, the hotel offers a convenient and comfortable base. Its strong emphasis on "clean room" and "comfortable bed" ensures a restful night, while the onsite amenities and excellent accessibility support a productive work trip. The "knowledgeable" staff can also assist with local logistics, making business travel smoother.

Finally, the very presence of a reliable brand like Hilton Garden Inn with a reputation for quality and friendly service, as repeatedly praised by reviewers, provides a trusted option for locals for various needs. While the issue of limited elevators for 33 floors is a practical consideration to keep in mind, the overall positive experience driven by dedicated staff makes this hotel a strong contender for locals seeking convenience, comfort, and top-tier service in the electrifying heart of New York City. It provides a convenient and high-quality solution for both personal and professional needs right in their own vibrant city.

Hilton Garden Inn New York/Times Square Central Photos

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Hilton Garden Inn New York/Times Square Central Location

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