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Hotel on Rivington

107 Rivington St, New York, NY 10002, USA

4.0
Alright, where do I begin? Let’s start with the elevators—there are two, but only one was working during my stay. With 16 floors, this meant I was waiting at least 15 to 30 minutes just to catch the elevator, especially during peak times like checkout.One moment in particular really highlighted how bad the situation was: I was coming from the gym on the 3rd floor and waited 15 minutes for the elevator. When it still didn’t arrive, I decided to take the stairs to my room on the 12th floor. I only made it to the 8th before getting winded and had to wait again for the elevator. This is completely unacceptable—especially for anyone who is elderly, disabled, or has mobility challenges. The elevators are a major issue and must be fixed immediately.As for the hotel experience itself—this is advertised as a 4- or 5-star property, but it absolutely does not live up to that standard. For $600 a night, I expected a high-end, clean, and polished experience. What I received was more in line with a 2- to 3-star hotel.Yes, my room had a small balcony and a beautiful, deep sunken bathtub—which was honestly the best part. But everything else fell short. The interior decor was mismatched and felt cheap. The bathroom was not clean. The curtains were dirty. The wall art didn’t match the space at all. The balcony doors were incredibly difficult to open.At around 7 PM one evening, a man was painting the hallway walls—with no signs indicating wet paint. I literally had to step over his supplies to get by. For a hotel charging this much, that kind of scene is wildly unprofessional.The gym was also a letdown. I arrived at 11 AM to find towels strewn all over and the space generally unclean. Even though there was maintenance staff on duty, no one had taken care of the mess. I ended up cleaning the equipment myself and picking up the towels because I couldn’t stand the mess.Breakfast was another huge disappointment. The continental breakfast cost $29 and was not included in the stay. It consisted of danishes, bagels, fruit, and salad—no protein options like eggs but they did have ham ( which I don’t eat) whatsoever. I don’t eat ham, but my toss salad had clearly been in contact with ham juices, which indicates serious cross-contamination. I tasted the ham after one bite of the salad. That’s a health and dietary concern.To be fair, the front desk staff was friendly and professional, and the hotel lobby is nicely designed. They do have a bar open from 5 PM to 11 PM, which was a nice touch. I didn’t utilize the bar but it still was a nice touch.However, despite the few positives, I feel completely misled. I did not get the experience I paid for. The hotel is under renovation, the quality is not up to standard, and many of the features were either unavailable, broken, or unacceptable. The low-quality, strange artwork in the hallways just added to the sense that this hotel is trying to charge luxury prices without delivering luxury service or accommodations.Final Verdict: I would absolutely rate this as a 2- to 3-star hotel, and it should cost no more than $300 per night. Given the condition of the hotel and the poor overall experience, I am requesting a refund. I feel misled and did not get what I paid for. Based on conversations with other guests, I know I’m not alone in this.Save your money—this hotel is not worth it. - Ms. Morris
Hotel on Rivington Overview Intro Photos Location Reviews

Hotel on Rivington Introduce

New York City is a metropolis of endless discoveries, where each neighborhood boasts its own distinct character and charm. For those seeking to immerse themselves in the authentic, dynamic pulse of downtown Manhattan, the Hotel on Rivington offers a compelling base. Located in the heart of the Lower East Side, this hotel aims to provide a unique vantage point from which to explore one of the city's most historically rich and currently vibrant districts. It’s a place that endeavors to blend the urban energy of its surroundings with a comfortable and distinctive stay.

The Hotel on Rivington positions itself as a contemporary choice for travelers and locals alike who are drawn to the edgy, artistic, and ever-evolving atmosphere of the Lower East Side. This neighborhood is a melting pot of cultures, known for its historic tenement buildings, thriving art scene, trendy boutiques, and a legendary array of bars, restaurants, and music venues. The hotel strives to reflect this character, offering a stay that is both connected to the local pulse and designed to be a retreat from the city's relentless pace.

As with any dynamic urban establishment, the Hotel on Rivington is a living entity, constantly evolving to meet the expectations of its guests. Recent developments, such as new ownership and the opening of a brand-new restaurant, signal a commitment to enhancing the guest experience. This continuous refinement is a common trait in New York City's competitive hospitality landscape, where establishments are always working to offer the best possible service and amenities. The hotel aims to provide rooms with incredible views, allowing guests to truly appreciate the iconic New York City skyline from their windows.

The hotel’s position on Rivington Street means that a world of exploration is right on your doorstep. From exploring the Lower East Side Tenement Museum to discovering hidden speakeasies and enjoying world-class street art, there’s an abundance of activities within easy reach. The Hotel on Rivington strives to be more than just a place to sleep; it aims to be an integral part of your New York City adventure, offering a distinct and memorable experience rooted in the vibrant spirit of the Lower East Side.

Whether you're visiting New York for business or leisure, or simply looking for a new perspective on your own city, Hotel on Rivington seeks to offer a stay that is as engaging and unique as its neighborhood. It’s a hotel that is actively working to establish itself as a comfortable and convenient option in one of the city’s most sought-after locations.

Location and Accessibility

The Hotel on Rivington boasts an advantageous address at 107 Rivington St, New York, NY 10002, USA, placing it directly in the heart of the Lower East Side. This neighborhood is one of New York City's most iconic and dynamic areas, renowned for its rich history, vibrant artistic scene, and cutting-edge cultural offerings. Being situated on Rivington Street means guests are immediately immersed in a bustling environment characterized by eclectic boutiques, innovative restaurants, lively bars, and historical landmarks.

The hotel's location provides excellent accessibility to major transportation hubs, making it convenient for both local New Yorkers and out-of-town visitors to navigate the city. Several subway lines are within easy walking distance, offering direct routes to various parts of Manhattan and beyond. Key subway stations such as Delancey Street-Essex Street (F, M, J, Z lines) and 2nd Avenue (F line) are just a short stroll away. This connectivity allows guests to reach popular destinations like Times Square, SoHo, Greenwich Village, Midtown, and the financial district with relative ease.

Beyond the subway, numerous bus routes also service the Lower East Side, providing additional options for getting around. For those who enjoy exploring on foot, the hotel’s location is ideal. Guests can easily walk to the Lower East Side Tenement Museum, explore the street art, discover unique vintage shops, or simply soak in the lively atmosphere of the neighborhood. Nearby attractions such as Chinatown, Little Italy, and the trendy streets of SoHo are also within comfortable walking distance, extending the scope for urban exploration.

While street parking in the Lower East Side can be challenging, as is typical for most of Manhattan, there are various parking garages available in the vicinity for those traveling by car. However, given the superb public transportation access, many visitors find it more convenient and efficient to rely on subways, buses, or ride-sharing services to explore New York City from the Hotel on Rivington. The hotel’s prime location ensures guests are well-connected to all that New York City has to offer while enjoying the distinct flavor of the Lower East Side.

Services Offered

The Hotel on Rivington strives to offer a range of services designed to make guests' stays as comfortable and convenient as possible, aiming to blend the vibrancy of its location with thoughtful amenities. Based on general hotel offerings in this category and recent customer experiences, here’s a look at the services one might expect:

  • Front Desk Services: A 24-hour front desk is typically available to assist with check-ins, check-outs, luggage storage, and general inquiries, providing around-the-clock support for guests.

  • Concierge Service: While not explicitly detailed, a hotel of this caliber would likely offer concierge services to assist with local recommendations, reservations, transportation, and other guest needs.

  • On-Site Restaurant & Bar: The hotel features a newly opened restaurant, providing dining options for guests. There is also a bar that is generally open from 5 PM to 11 PM, offering a social space for drinks.

  • Room Service: While not universally confirmed, many hotels of this standard offer room service for in-room dining convenience, though specific hours and menus would vary.

  • Fitness Center/Gym: The hotel includes a gym for guest use, allowing visitors to maintain their fitness routines during their stay.

  • Housekeeping: Daily housekeeping services are typically provided to ensure rooms are kept clean and tidy throughout a guest’s stay.

  • Complimentary Wi-Fi: High-speed internet access is generally expected in all guest rooms and public areas, enabling connectivity for both leisure and business travelers.

  • In-Room Amenities: Rooms are usually equipped with essential comforts such as air conditioning, heating, flat-screen TVs, and private bathrooms. Some rooms feature balconies and deep sunken bathtubs, providing a unique touch of luxury.

  • Elevator Access: The hotel provides elevator access to its floors, essential for a multi-story building in New York City, though efficiency can vary.

  • Breakfast Options: A continental breakfast is available, though it is not typically included in the room rate and comes at an additional cost.

Features / Highlights

The Hotel on Rivington aims to distinguish itself through several key features and highlights that enhance the guest experience, particularly emphasizing its unique location and room offerings.

  • Prime Lower East Side Location: One of its strongest assets is its address on Rivington Street, placing guests directly in the heart of the Lower East Side. This allows for immediate access to the neighborhood's vibrant art scene, diverse dining options, trendy boutiques, and energetic nightlife.

  • New Ownership and Renovations: The hotel is currently undergoing a period of transformation under new ownership, which includes ongoing renovations and updates aimed at elevating the overall guest experience. This signals a commitment to improvement and modernization.

  • Newly Opened Restaurant: A significant highlight is the recent opening of a brand-new on-site restaurant. This new dining establishment provides convenient and potentially exciting culinary options for guests without having to leave the hotel.

  • Rooms with Incredible Views: A key feature of the hotel's accommodations is the availability of rooms that offer "incredible views" of the New York City skyline. This can provide a memorable and quintessential New York experience, especially from higher floors.

  • Private Balconies (in select rooms): Many rooms feature small private balconies, a coveted amenity in New York City, allowing guests to step outside and enjoy fresh air and unique perspectives of the urban landscape.

  • Deep Sunken Bathtubs (in select rooms): A luxurious highlight in some rooms is the presence of deep sunken bathtubs, offering a relaxing and indulgent bathing experience.

  • Modern Lobby Design: The hotel's lobby is noted for its appealing and well-designed aesthetic, creating a positive first impression and a comfortable space for guests to gather or relax.

  • On-Site Bar: The presence of a bar open from 5 PM to 11 PM offers a convenient spot for guests to unwind with a drink after a day of exploring the city.

  • Dedicated Staff: Recent customer feedback highlights the friendliness and professionalism of the front desk staff, indicating a commitment to guest service.

Promotions or Special Offers

While specific, ongoing "promotions" in the traditional sense may not be widely advertised, the Hotel on Rivington, particularly under new ownership and during a period of revitalization, may offer various forms of value and engagement for guests. For locals in New York, these can often translate into unique opportunities to experience the hotel.

  • Direct Booking Advantages: Hotels often provide incentives for booking directly through their official website. This can include access to the best available rates, more flexible cancellation policies, or occasional direct-only perks such as late check-out or early check-in (subject to availability).

  • New Restaurant Openings & Events: With the recent opening of a new on-site restaurant, there may be special grand opening promotions, tasting menus, or events that guests, including locals, can take advantage of. Keeping an eye on the hotel's official website or social media channels would be the best way to catch these announcements.

  • Seasonal Packages: As the hotel continues its renovations and enhancements, it might introduce seasonal packages tailored to New York City events or holidays. These could bundle accommodation with dining credits, local experiences, or other amenities, offering a more comprehensive staycation option for locals.

  • Extended Stay Rates: For those planning a longer visit or a more extended staycation, inquiring directly with the hotel about potential discounts for multi-night bookings could prove beneficial.

  • Partnerships with Local Businesses: Hotels in vibrant neighborhoods often forge partnerships with nearby attractions, shops, or cultural institutions. While not explicitly stated, the Hotel on Rivington might offer exclusive discounts or access to local experiences through such collaborations. It’s worth asking the concierge upon arrival.

  • Feedback and Future Improvements: During a period of active renovation and improvement, hotels sometimes offer incentives or special considerations for guests who provide valuable feedback. While not a direct "promotion," being part of the hotel's journey of enhancement could be an interesting aspect for a local. This can contribute to the future quality of the establishment for the entire community.

For the most current information on any offers or special events, it is highly recommended to visit the official Hotel on Rivington website or contact them directly.

Contact Information

For direct inquiries, reservations, or any further information about the Hotel on Rivington, you can reach them through the following contact details:

  • Address: 107 Rivington St, New York, NY 10002, USA

  • Phone: (212) 475-2600

  • Mobile Phone: +1 212-475-2600 (This is the same as the main phone number, provided for clarity for international callers.)

  • Official Website: While not explicitly provided, a standard hotel in this category would have an official website where you can find more information, make reservations, and access direct contact forms.

It is always advisable to check the hotel's official website for the most up-to-date information on services, amenities, and any potential changes. For specific needs or detailed inquiries, a direct phone call can often provide the most immediate and personalized assistance.

Conclusion: Why this place is suitable for locals

For New York City locals, the Hotel on Rivington presents a compelling option for a variety of reasons, extending beyond the typical tourist experience to offer a true "staycation" opportunity or a convenient base for exploring a cherished part of their own city. Its location in the Lower East Side is a significant draw; it allows New Yorkers to rediscover a neighborhood that is constantly evolving, rich in history, and bursting with contemporary culture. Instead of enduring travel logistics, locals can simply hop on the subway or take a short taxi ride to immerse themselves in the vibrant energy of Rivington Street, experiencing its unique blend of art, fashion, food, and nightlife.

The hotel offers a refreshing change of pace and scenery for locals seeking a luxurious escape without the hassle of leaving the city. The opportunity to stay in a room with "incredible views" of the iconic New York skyline, perhaps with a private balcony, provides a novel perspective on their own metropolis. This allows for a deeper appreciation of the city's architectural grandeur and dynamic urban landscape. Features like deep sunken bathtubs in select rooms offer a truly indulgent and relaxing experience, perfect for unwinding after a busy week.

Moreover, the Hotel on Rivington's commitment to enhancement under new ownership, including a newly opened restaurant, means that locals can be among the first to experience these revitalized offerings. This ongoing development can add a layer of excitement and discovery to a stay. The presence of a bar and a fitness center means that many amenities are readily available within the hotel, providing convenience and comfort. The friendly and professional front desk staff, as highlighted by guests, can offer local insights and recommendations, further enriching the staycation experience by pointing out hidden gems in the neighborhood.

While some past experiences might reflect a period of transition, the current efforts to improve and refine the hotel indicate a dedication to providing a high-quality guest experience. For a local, visiting during this transformative phase can be an interesting opportunity to witness and contribute to the evolution of a neighborhood landmark. The Hotel on Rivington serves as a convenient, stylish, and engaging base for New Yorkers to reconnect with the dynamic spirit of their city, offering a memorable escape right at their doorstep.

Hotel on Rivington Photos

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