Residence Inn Saddle River

Hello, New Jersey residents and visitors! As your local content writer, I aim to provide clear, factual insights into businesses and services within our beloved state. Today, we're taking a closer look at the Residence Inn Saddle River, a lodging option situated right here in Northern New Jersey. When considering a place to stay, whether for a quick overnight trip, an extended visit, or for out-of-town guests, understanding the full picture is essential.

The Residence Inn brand is typically known for its extended-stay concept, offering amenities designed for longer visits, often including in-suite kitchens and separate living areas. This particular location in Saddle River, like any establishment, has garnered a range of guest feedback. This article will provide an overview of the Residence Inn Saddle River, detailing its location, the services it typically offers as a Residence Inn property, and highlight specific features and concerns based on actual customer reviews. We'll present both the positive aspects, such as commendable staff service, and areas where guests have reported issues, such as facility conditions and air conditioning. Understanding these varied experiences will help you make an informed decision when considering this hotel for your lodging needs or for recommending it to others visiting our beautiful New Jersey.

The Residence Inn Saddle River is conveniently located at 7 Boroline Rd, Saddle River, NJ 07458, USA. This address places it strategically within Bergen County, a highly desirable and accessible region of Northern New Jersey. Saddle River is known for its picturesque landscapes and easy access to major roadways, making this hotel a potentially convenient choice for travelers needing to navigate throughout Bergen County and beyond.

Accessibility is a key consideration for any hotel. For those traveling by car, the Residence Inn Saddle River is easily reachable from major highways, including the Garden State Parkway and Route 17, which connect to various points across New Jersey and into New York. The hotel typically offers on-site parking for guests, a significant advantage in areas where parking can be a challenge. For those utilizing public transportation, options in this suburban area might be more limited compared to urban centers. However, local taxi services, ride-sharing apps, and potentially limited bus routes could provide connections to nearby towns or transportation hubs. The hotel's location in Saddle River offers a balance of suburban tranquility with practical access to business centers, shopping, and dining in surrounding towns like Paramus, Mahwah, and Hackensack, making it a viable option for a variety of visitors to our New Jersey region. Its proximity to corporate parks and local attractions adds to its accessibility for a diverse range of guests.

Services Offered (based on typical Residence Inn brand offerings, and noted customer experiences):

• Extended-stay accommodations, often featuring suites with separate living, sleeping, and kitchen areas.
• Complimentary breakfast, a standard offering for the Residence Inn brand.
• Kitchens in suites, typically equipped with refrigerators, microwaves, stovetops, and dishwashers for guest convenience.
• Pet-friendly accommodations, as highlighted by a customer review mentioning "treats and gifts and special things to make life easier for pet owners."
• Fitness center access (common for Residence Inn properties, though not explicitly mentioned in reviews provided).
• Laundry facilities (common for extended-stay hotels).
• Housekeeping services, which may be adjusted for extended stays.
• Staff assistance for local directions and information, as evidenced by the positive customer review citing "super helpful with maps and clear directions."

Features / Highlights:

• Dedicated and Cheerful Staff: A significant highlight, as per a customer review: "The staff is what makes this place great. We had an incredibly cheerful check-in, even though it was late at night, and super helpful with maps and clear directions. Morning staff was bright and sunshiny, and they put extra personal effort and detail into things." This indicates a strong positive point regarding customer service.
• Pet-Friendly Amenities: The hotel appears to go above and beyond for guests with pets, offering "treats and gifts and special things to make life easier for pet owners."
• Suite-Style Accommodations: As a Residence Inn, it features suites with separate living and sleeping areas, and typically full kitchens, catering to extended stays and family travel.

Concerns Noted in Reviews:

• Odor Issues: "Hallway smells like mold." This suggests potential maintenance or ventilation problems.
• Air Conditioning Concerns: "They do not have central air. They have non commercial qualified window units in bedrooms." This indicates a potentially less comfortable cooling experience, especially in warmer weather.
• Mold and Mildew: "There was mold and mildew in the bathrooms of our two bedroom suite." This is a significant concern regarding cleanliness and hygiene.
• Lighting Issues: "None of the living room lights worked." Points to maintenance oversight within suites.
• Customer Service Issues (Management): Allegations of a manager claiming "cannot refund you for the significant discount paying in advance" and suggestions to "Just call Marriott corporate," coupled with claims that "The manager just won’t because it affects her bottom line on hotel performance," indicate serious issues with management's handling of guest complaints and refunds. There's also a statement that management "gets shuffled around hotels," which could imply systemic issues.

Specific, ongoing "promotions or special offers" for Residence Inn Saddle River are best obtained directly from Marriott's official website or by contacting the hotel. As part of the Marriott Bonvoy loyalty program, guests can typically expect:

• Marriott Bonvoy Member Rates: Discounted rates for loyalty program members.
• Earn and Redeem Points: Members can earn points on stays and redeem them for free nights or other travel benefits across Marriott's portfolio.
• Seasonal Promotions: Marriott frequently runs global or regional promotions (e.g., bonus points, discounted stays) that would apply to Residence Inn properties.
• Extended Stay Discounts: Residence Inn, being an extended-stay brand, often offers more attractive rates for longer stays (e.g., 5+ nights, 7+ nights, 30+ nights).
• Corporate Rates: Many businesses have negotiated special rates for their employees traveling to the area.
• Package Deals: Occasionally, the hotel might offer packages that include local attractions or dining credits, though this varies by property.

For the most accurate and current promotional offers, it is highly recommended that potential guests visit the official Marriott Residence Inn Saddle River webpage or call the hotel directly. This ensures access to the most up-to-date deals that might apply to your specific travel dates and needs. Be aware that advance payment deals, while sometimes offering discounts, may come with stricter refund policies, as alluded to in one of the reviews.

For direct contact with Residence Inn Saddle River, please use the following information:

Address: 7 Boroline Rd, Saddle River, NJ 07458, USA

Phone: (201) 934-4144

Mobile Phone: +1 201-934-4144 (This is the same number, often listed as a mobile contact for direct dial convenience from international or mobile devices.)

It is important to note the customer feedback provided, specifically regarding interactions with management about refunds. Should issues arise that require escalation beyond the hotel's on-site management, the customer review suggests contacting Marriott corporate directly.

Marriott Corporate Customer Service: While not specific to this hotel, general Marriott customer service can be reached via their main corporate number, which can be found on the official Marriott website. This avenue may be necessary if you encounter unresolved issues at the hotel level, as one reviewer indicated. Always verify contact details on the official Marriott website for the most current information.

The Residence Inn Saddle River presents a mixed bag for locals, whether they are considering it for out-of-town guests or for personal use during home renovations or temporary relocations. On the one hand, the hotel's suitability for locals is significantly boosted by the positive feedback regarding its staff. "The staff is what makes this place great," with "incredibly cheerful check-in" and "super helpful with maps and clear directions." This indicates a strong, welcoming front-line team that can greatly enhance a guest's experience and provide valuable local insights, a definite plus for visitors to our New Jersey area. The explicit mention of being "pet-friendly" with special amenities for animal owners is also a major advantage for New Jersey residents who travel with their furry companions.

On the other hand, the concerns raised by a reviewer about the physical condition of the suites—specifically "hallway smells like mold," "non commercial qualified window units," and "mold and mildew in the bathrooms"—are significant drawbacks that locals would want to consider. The reported issues with non-working lights and the severe allegations regarding management's handling of refunds and corporate transparency are also serious red flags. While the brand concept of extended-stay suites with kitchens is inherently appealing for locals needing temporary lodging or for hosting long-term guests, the factual issues about facility maintenance and certain managerial practices temper this appeal. Therefore, while the helpful staff and pet-friendly policy are strong positives, potential guests should be aware of the reported maintenance and management challenges, perhaps even calling the hotel directly to inquire about recent renovations or specific room conditions before booking, particularly if considering an extended stay for themselves or their guests in Northern New Jersey.

Residence Inn Saddle River

7 Boroline Rd, Saddle River, NJ 07458, USA