Your Ultimate Guide to The Westin New York at Times Square

The Westin New York at Times Square Introduce

Welcome, fellow New Yorkers and visitors planning a trip to the bustling heart of our incredible city! When it comes to finding the perfect place to stay in New York, especially if you're looking to be right in the center of the action, The Westin New York at Times Square is a name that frequently comes up. This article is designed to give you a comprehensive, factual, and engaging look at what makes this hotel a standout choice for your next stay, whether you're a local planning a staycation or welcoming out-of-town guests.

Introduction / Overview

The Westin New York at Times Square isn't just a hotel; it's an experience rooted in the vibrant energy of one of the world's most iconic neighborhoods. As a prominent fixture in the Times Square skyline, this hotel offers a unique blend of comfort, convenience, and direct access to the pulsating rhythm of New York City. It's a place where you can truly immerse yourself in the city's non-stop alive and busy atmosphere, 24/7. While its location caters to those who thrive on excitement and activity, the hotel itself provides a welcoming retreat. From its efficient check-in process, often lauded for its speed and ease, to its well-connected transport links, The Westin aims to make your stay as smooth and enjoyable as possible. It's a hotel that understands the needs of both leisure and business travelers, providing a reliable and comfortable base for exploring everything New York has to offer.

Location and Accessibility

The Westin New York at Times Square boasts an undeniably prime location at 270 W 43rd St, New York, NY 10036, USA. This address places you directly in the epicenter of Times Square, a world-renowned entertainment hub. For those who love being in the thick of things, with dazzling billboards, Broadway shows, and an endless array of dining and shopping options right at their doorstep, this location is unparalleled. As one customer noted, it's a "pulsating part of NYC which is nonstop alive and busy 24/7," meaning if you prefer a quieter side of NYC, this might not be your ideal spot. However, for those seeking the quintessential New York experience, it's perfect.

Accessibility from The Westin is a significant advantage. A subway station is conveniently located right next to the hotel, offering direct connections to Brooklyn and lower Manhattan. This makes getting around the city incredibly easy and efficient. You can reach Times Square itself in about five minutes on foot, and from there, virtually anywhere in the city is quickly accessible. Many entries to the subway station are available, including one by Chick-fil-A or just south of the hotel on the same side of the street. For those unfamiliar with New York's transit system, a useful tip is to forgo other transport options and simply take the subway; it's quicker and only about $3 a ride. You don't even need to buy a MetroCard; you can use a credit card or a smart device to tap and pay. This unparalleled access to public transportation truly makes exploring all corners of the city a breeze from The Westin.

Services Offered

Efficient Check-in/Check-out: The hotel offers a very quick and fast check-in process, including online check-in through their app, ensuring minimal waiting times even for early arrivals. Similarly, check-out is noted for its speed.
On-site Dining Options: Guests have access to a hotel restaurant and bar. The buffet breakfast, though priced at $38 before tip, is a popular choice for utilizing the destination fee. The destination fee can also be applied to the onsite bar and restaurant.
High-Speed Elevators: The hotel's lifts are remarkably fast, leading to almost no waiting time, a significant convenience in a large establishment.
Coffee Makers in Rooms: Each room is equipped with a coffee maker and individual single-serve packets (two per night).
Ice Machines: Ice machines are available on each floor for guest convenience.
Destination Fee Benefits: This fee, approximately $40 per day, offers significant value beyond just on-site dining. It includes:
- Daily $40 credit for the onsite bar and restaurant (non-accumulating and non-rolling).
- Two tickets for a boat trip to the Brooklyn Bridge and back (valued at $40/ticket).
- Two tickets to the Museum of Natural History (valued at $35/ticket).
- Another free ticket option for a comedy club.
- Note: Only one ticketed option can be used per day, and you cannot visit the same place twice during your stay.

Features / Highlights

Prime Location: Situated in the heart of Times Square, offering immediate access to Broadway, dining, shopping, and entertainment.
Family-Friendly Environment: Despite being in a busy area, the hotel is recommended for families, providing good value for those traveling with children.
Comfortable Beds: Guest rooms are noted for their very comfortable beds, ensuring a restful night's sleep.
Great Views (Premium Corner Rooms): Premium corner rooms offer excellent views of the cityscape.
Proximity to Public Transport: Direct access to a subway station provides easy and quick connections to various parts of New York City.
Early Check-in Availability: The hotel is often able to accommodate early check-in requests, with rooms ready even an hour before regular check-in time.
Nearby Eateries: In addition to the hotel's own restaurant, numerous eateries are just outside, including "Little Italy" across the street for affordable NY-style pizza and a McDonald's nearby.

Promotions or Special Offers

While the hotel's specific seasonal promotions can vary, it’s important to highlight the consistent value provided by the daily destination fee of approximately $40. This fee isn't just a charge; it’s an opportunity to enhance your New York experience. You receive a daily $40 credit that can be used at the hotel’s onsite bar and restaurant, making your meals and drinks more convenient and potentially more affordable. It’s crucial to remember that this credit does not accumulate or roll forward, so it's best to utilize it each day. Furthermore, this fee unlocks access to valuable cultural and recreational experiences. Guests receive two tickets for a scenic boat ride to the Brooklyn Bridge and back, a fantastic way to see the iconic skyline from the water. Additionally, it includes two tickets to the renowned Museum of Natural History, offering an enriching cultural outing. There’s even an option for a comedy club, perfect for an evening of entertainment. This structure allows guests to diversify their activities and get more out of their stay, making the destination fee a noteworthy special offering. It's always a good idea to check The Westin New York at Times Square's official website or contact them directly for the latest packages and deals, as these can change to reflect current events or seasonal demand.

Contact Information

Address: 270 W 43rd St, New York, NY 10036, USA

Phone: (212) 201-2700

Mobile Phone: +1 212-201-2700

Conclusion: Why this place is suitable for locals

For New Yorkers, The Westin New York at Times Square offers a unique opportunity for a "staycation" or a convenient base for welcoming out-of-town guests. While many locals might shy away from the perpetual motion of Times Square, this hotel provides a fresh perspective and a chance to experience our city as a tourist, even if just for a weekend. Its unparalleled access to public transportation means you can effortlessly explore different neighborhoods without the hassle of driving or parking. The subway connections right by the hotel are a major plus, allowing quick access to areas like Brooklyn and lower Manhattan for new dining experiences or cultural excursions. For families, the hotel's value proposition is strong, especially with the included benefits of the destination fee, which can help offset the cost of popular attractions like the Museum of Natural History or a Brooklyn Bridge boat ride. Instead of battling traffic or making extensive travel plans, locals can enjoy a luxurious escape without leaving the five boroughs. The comfortable rooms and efficient service provide a much-needed break from the daily grind, and being so close to Broadway and world-class dining offers endless entertainment options right at your fingertips. Whether it's a romantic getaway, a family adventure, or simply a chance to rediscover the magic of our incredible city, The Westin New York at Times Square provides a perfectly positioned and well-serviced hub for any local looking to make the most of what New York has to offer.

The Westin New York at Times Square Photos

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The Westin New York at Times Square Location

The Westin New York at Times Square

270 W 43rd St, New York, NY 10036, USA

The Westin New York at Times Square

270 W 43rd St

Top of the Times

255 W 43rd St

Hotel Carter

250 W 43rd St

InterContinental New York Times Square, an IHG Hotel

300 W 44th St

The Penthouse Organic & Modern in Times Square

W 43rd St

Hilton New York Times Square

234 W 42nd St

ROW NYC

700 8th Ave

NYTIME Sweet Sleep

323 W 42nd St

west hotel

625 8th Ave

Hotel New York Manhattan Times Square Sleep Economy

325 W 42nd St

TownePlace Suites New York Manhattan/Times Square

324 W 44th St

Apartment Room in Times Square

328 W 44th St #42

Hampton Inn Manhattan/Times Square Central

220 W 41st St

The Westin New York at Times Square Reviews

We recently stayed 5 nights in the hotel as a family. The location is fantastic. It is pulsating part of NYC which is nonstop alive and busy 24/7. So if you prefer quieter part of NYC, this is not the place. Check in was very quick and fast ( I did online check in through the app). We arrived 1 hr before regular check in time and room was ready. We had high floor room for 4 people (2 adults and 2 kids 11and15). Room was the only downside but I expected it. Rooms are old, you see they are nonstop used and quite small. Ancient bathroom ( when I compare this Westin to Westin Vendome in Paris it is incomparable), BUT this was not an issue as we spend full day out and room is used just for sleeping. We have not had problems with the room and everything worked properly. Hotel lifts are very fast and almost no waiting time. If you are hungry you can use hotel restaurant or there are many eateries just outside the hotel. As far as transport goes, there is a subway station right next to hotel with direct connection to Brooklyn and lower Manhattan, easy walking distance to Times square /5mins/ and basically you can get anywhere very quickly. Check out was again very fast. So overall, this is a very good value hotel for families and I definitely recommend the hotel if you do not mind older rooms and busy areas. We have had very nice time here and Westin was definitely part of it :)
Apr 27, 2025 · Tomas Husek
Destination Fee DetailsNote there is a destination fee of ~$40 for each day. This can be applied to the onsite bar and restaurant. I wasn't impressed with the service at the bar. The buffet breakfast was $38 base cost before tip but is probably the more worthwhile place to use the destination charge. If staying multiple nights the days you apply the charges need to be consecutive to be covered. Essentially, you the night you check in to use destination fee-you can go to breakfast the following morning and would have the $40 for that day and the following days of your stay until checkout. If you do not use any/all of the $40 each day it does not accumulate/roll forward.Destination fee additionally allows you to get 2 tickets on a boat to the Brooklyn bridge and back ($40/ticket value). We did that and would recommend it. It also gets you 2 tickets to the museum of natural history ($35/ticket value?) and would recommend that as well. If staying multiple nights it will only let you do one of the ticketed options each day. You cannot go to the same place twice during your stay. The tickets are an added bonus-you still get your daily $40 in restaurant/bar credit. We did not use room service or takeout from the restaurant as there are additional fees if you go that route. There is another free ticket option for a comedy club that we did not try out. The $40 is not usable at the gift shop/store.RoomsRooms do not have a fridge. They have a coffee maker with individual single serve packets (2 per night). Beds are very comfortable. We stayed in a premium corner room that had a great view. Bathrooms are on a movement based timer so you should expect to have a portion of your shower in the dark, but if you have the blinds down it is still bright enough to see. There is an ice machine on the floor.Nearby/getting aroundLittle Italy across the street has great affordable NY style pizza. I actually liked this place better than the more trendy places near Greenwich Village. McDonald's is close by too if you want a cheap snack. I don't recommend the Dunkin nearby.Just take the subway instead of other transport options. You get around quicker and it is only about $3 a ride. There are multiple entries to the station, either by Chick-fil-A or just south of the hotel on the same side of the street. No need to buy a metro card. Use a credit card or a smart device and tap to pay.Make sure you visit the Met. It was the greatest museum I have been to.
May 18, 2025 · Dave
The Westin Times Square has a convenient location — close to Times Square, Penn Station, Broadway, and great restaurants — but the condition of the hotel and room was extremely disappointing.From the start, the room had a strong, unpleasant odor. The carbon monoxide detector kept chirping— not constantly, but loud and often enough to be disturbing, middle of the night disturbing that it would startle us. We had to open the window just to get it to stop, and the front desk response was simply, “If it goes off again, call us.”There was old food left in the beverage fridge, and the bed sheets had yellow stains that housekeeping missed twice before finally replacing them. The room phone didn’t work, and an engineer came up just to tell us to dial “0” because the system was outdated. We had to use our personal cell phones to call the front desk for any issues.The cleaning staff clearly doesn’t do a thorough job. From the fridge, to the stained sheets, to the general condition of the room, it was clear cleanliness wasn’t a priority.The lighting in the room was poor — and the only way to get decent light was to open the window, but that meant facing directly into nearby apartment buildings, which forced us to close the blinds again for privacy, bringing us right back to gloomy lighting. The wallpaper was peeling, the ceiling above the shower showed signs of water damage, and overall the room felt neglected and outdated.The staff was polite and courteous, but they’re working in a hotel that’s well below the standard the Westin name promises. We won’t be staying here again.
Apr 20, 2025 · a rob
Absolutely no way this is a real five-star hotel. The rating on Google is completely misleading, and honestly, I’m shocked it hasn’t been corrected. My wife and I stayed for just one night, and the experience was frustrating from the start.There was no mini fridge in the room, which you’d expect to be standard at this price point. When we called down, we were told we had to request one and pay an extra twenty dollars. Thankfully, the front desk agent waived the fee, which we appreciated, but it’s ridiculous that it’s even an extra charge.Then the bathroom. Both sink knobs only gave out hot water. No cold at all. I actually burned my hand just trying to wash up. The in-room phone barely worked, and when it did, we couldn’t reach the front desk or concierge. It felt like there was no way to get help if you needed anything.We were moved to a different room, but it was on a lower floor with a worse view. It honestly felt like a downgrade disguised as a solution. For over four hundred dollars a night, even in Times Square, this hotel just doesn’t deliver. The amenities are bare minimum, the service is inconsistent, and there is absolutely nothing about this place that says luxury.We will never stay here again. If you’re reading this and thinking about booking, save yourself the frustration and look somewhere else
May 20, 2025 · Eli Green
The rooms at The Westin Times Square are quite worn, and the soundproofing is poor — you can easily hear other guests and the street noise can be quite loud. That said, the location is excellent if you want to be close to Times Square. The elevators are very fast, the beds are extremely comfortable, and the staff are efficient and friendly. There's also a convenient FedEx office inside the hotel where you can receive packages of any kind, which is a big plus if you're expecting deliveries during your stay.
May 15, 2025 · RH HR