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NYTIME Sweet Sleep

323 W 42nd St, New York, NY 10036, USA

1.0
Guys. Please this is a FAKE SITE. I was there in November. Booked through Agoda. I waited 7 hours. The neighbor who had the owners number called him. He never too or returned the calls. I was told many backpackers are left stranded outside. I asked Agoda to take this property off the listing. Please look elsewhere. - Govender John
NYTIME Sweet Sleep Overview Intro Photos Location Reviews

NYTIME Sweet Sleep Introduce

For New Yorkers, the pursuit of finding reliable accommodation, whether for a quick city staycation, hosting out-of-town visitors, or for essential business travel, is a familiar challenge. The sheer volume of options, coupled with the city's dynamic nature, means thorough research is always a wise step. In this context, we address "NYTIME Sweet Sleep," listed at 323 W 42nd St, New York, NY 10036, USA.

Our goal in this article is to provide a clear, factual, and informative overview of this establishment, based on publicly available data and, crucially, direct customer experiences. While the address places it in the heart of Times Square, a prime location for tourism and business, recent reviews indicate significant concerns that prospective guests, particularly those unfamiliar with the nuances of booking accommodation in a bustling city like New York, should be aware of.

We understand that for New Yorkers, trust and reliability are paramount. When recommending a place for family or booking for oneself, clarity about the actual experience is invaluable. This article will adhere strictly to factual information and published reviews, without inventing any details. We will cover the intended location and accessibility, discuss what services are theoretically offered (or expected), highlight any notable features, explore the general landscape of promotions, and provide contact information. Ultimately, we aim to help you determine if "NYTIME Sweet Sleep" aligns with your expectations and requirements, given the critical feedback from previous guests.

It is imperative to address the direct and serious concerns raised by customers in the provided reviews. These concerns include allegations of a "FAKE SITE," non-existent reception, lack of check-in instructions, unreturned calls to the listed phone number, guests being left stranded, and difficulties obtaining refunds. Such feedback, when consistent, points to significant operational issues that prospective bookers must prioritize in their decision-making process. Therefore, while we present information as per the requested structure, it will be heavily contextualized by these critical observations.

Location and Accessibility

The listed address for "NYTIME Sweet Sleep" is 323 W 42nd St, New York, NY 10036, USA. This location is, without a doubt, in an incredibly high-profile and central part of Midtown Manhattan, directly in the heart of the Times Square and Broadway Theatre District.

For New Yorkers, this address signifies immediate access to some of the city's most iconic attractions:

  • Times Square: The dazzling lights, billboards, and pedestrian plazas of Times Square are literally steps away, offering a quintessential New York experience.

  • Broadway Theatres: The vast majority of Broadway's legendary theaters are within a very short walking distance, making it incredibly convenient for catching a show without the hassle of a long commute.

  • Restaurant Row: Located just a few blocks away, Restaurant Row on 46th Street offers a dense concentration of diverse dining options.

  • Bryant Park: A lovely urban oasis with seasonal activities, including a winter ice rink and summer film festival, is also easily accessible on foot.

In terms of public transportation, the 42nd Street area is a major hub, providing exceptional connectivity to virtually every part of New York City. Key subway lines accessible within a few minutes' walk include:

  • Times Square–42nd Street / Port Authority Bus Terminal complex: This massive interchange provides access to the A, C, E, N, Q, R, W, 1, 2, 3, and 7 subway lines. From here, you can reach virtually any neighborhood in Manhattan, as well as direct connections to Brooklyn and Queens. The Port Authority Bus Terminal also serves as a major hub for intercity and regional bus services.

  • Grand Central Terminal: While a slightly longer walk or a quick subway ride on the 7 train, Grand Central offers additional subway connections (4, 5, 6 lines) and Metro-North commuter rail services to the northern suburbs.

For air travelers, the central location provides relatively convenient access to New York's major airports. LaGuardia Airport (LGA) and Newark Liberty International Airport (EWR) are accessible via a combination of public transit and taxi/rideshare services, and JFK International Airport (JFK) also has various public transport options. The area's "Walk Score" is exceptionally high, making it a dream for those who prefer to explore on foot.

However, despite the prime physical location, it is critical to reiterate that customer reviews suggest severe issues with actually accessing the accommodation due to reported non-existent check-in procedures and communication failures, effectively rendering the location irrelevant if a guest cannot gain entry.

Services Offered

Based on the provided customer reviews and general understanding of how legitimate accommodations operate, it is challenging to definitively list the services offered by "NYTIME Sweet Sleep." The overwhelming customer feedback indicates a fundamental lack of basic hotel services and, in fact, a struggle to even access the property itself.

Therefore, instead of a traditional list of services, it is more accurate to present what services one would expect from a legitimate accommodation at this address, and then contextualize this with the reported experiences:

  • Expected: 24-Hour Front Desk/Reception: A legitimate hotel or guesthouse would typically offer a staffed reception or clear, pre-provided instructions for self-check-in at any time.

    Reported: Customers explicitly state, "there is no reception," and "I never received any instructions on how to check-in." This is a critical failure.

  • Expected: Reliable Check-in Process: Guests should be able to check in efficiently and access their booked room at the agreed-upon time.

    Reported: Customers detail waiting "7 hours" and being "left stranded outside."

  • Expected: Responsive Customer Service/Contact: A functioning accommodation would have a working phone number that is answered or calls returned, especially for urgent check-in issues.

    Reported: "Despite repeated calls to the listed phone number, nobody ever picked up the call nor returned my call."

  • Expected: Access to Booked Accommodation: The fundamental service is access to a clean, safe, and available room as booked.

    Reported: "I didn’t even get a chance to actually STAY or visit the accommodation."

  • Expected: Refund Policy Adherence: If services are not rendered or issues arise, a legitimate business follows its cancellation and refund policies.

    Reported: "Until now still trying to get my money back," despite the booking being "non-cancellable, non-changable and non-refundable."

Other typical hotel services such as housekeeping, in-room amenities (Wi-Fi, TV, bathroom facilities), or common areas (fitness center, breakfast) cannot be confirmed as being available or reliably provided, given that guests reportedly could not even enter the premises. The reviews paint a picture of an entity that, at the time of these incidents, did not provide the most basic and essential services expected of any accommodation, let alone a hotel.

Features / Highlights

Given the extremely negative and consistent customer reviews that highlight a fundamental failure to provide access to the accommodation, it is not possible to describe "features" or "highlights" in the traditional sense for "NYTIME Sweet Sleep." The primary 'feature' that a legitimate hotel offers – a place to stay – appears to be inconsistently, if ever, delivered based on the provided feedback.

However, if we were to discuss the theoretical "highlights" based purely on the stated location, these would be:

  • Unbeatable Times Square Location: Being at 323 W 42nd St places it directly in the heart of the Theatre District, with Times Square and Broadway shows just steps away. This is an objectively prime location for sightseeing and entertainment.

  • Exceptional Public Transport Access: The immediate proximity to the Times Square-42nd Street subway station provides unparalleled access to almost every major subway line, making travel throughout NYC incredibly convenient.

Crucial Caveat: It is absolutely vital to emphasize that these geographical and infrastructural "highlights" are entirely undermined by the operational issues reported by customers. A prime location is meaningless if guests cannot gain access to their booked room or receive any support.

Therefore, based on the provided customer reviews, the most significant "feature" or "highlight" that emerges is a warning sign. The consistent reports of it being a "FAKE SITE," having "no reception," and guests being "left stranded outside" are the defining characteristics that potential bookers must prioritize. Any other theoretical features are secondary to these critical operational failures.

In a legitimate setting, one would expect features like comfortable beds, clean rooms, working utilities, and basic amenities. The reviews, however, suggest that these elements are entirely speculative as guests couldn't even enter.

Promotions or Special Offers

Based on the provided customer reviews, which strongly suggest that "NYTIME Sweet Sleep" has significant operational issues, including allegations of being a "FAKE SITE" and leaving guests stranded without access to accommodation or refunds, discussing "promotions or special offers" in a positive or promotional light would be irresponsible and misleading.

The "offer" that customers seem to have received, according to the reviews, is a non-refundable booking for accommodation that was allegedly never provided or accessible. This is not a "promotion" in the typical sense but rather a serious operational problem.

Therefore, instead of listing potential promotional offers, it is crucial to convey a strong caution regarding any deals or low prices that might appear for "NYTIME Sweet Sleep" on booking platforms.

  • Warning Regarding Non-Refundable Bookings: Customers reported booking with "non-cancellable, non-changable and non-refundable option," which, when combined with a failure to provide access, resulted in significant financial loss and distress. Prospective bookers should be extremely wary of any non-refundable offers from this entity.

  • "Too Good To Be True" Pricing: While not explicitly stated in the reviews, accommodations that consistently fail to deliver basic services might sometimes lure customers with unusually low prices. If "NYTIME Sweet Sleep" appears with significantly discounted rates, this should be a red flag.

The primary "promotion" that comes to mind in this context is the "promotion" of extreme caution. Any perceived "special offer" from this entity should be critically evaluated against the direct experiences of past customers who reported not receiving the most basic service (a place to sleep) despite having paid.

For legitimate hotels, promotions might include advance purchase rates, seasonal discounts, loyalty program benefits, or package deals. However, for "NYTIME Sweet Sleep," the overwhelming evidence from reviews points to a scenario where the fundamental transaction (booking a room and getting access to it) is not reliably fulfilled.

Contact Information

According to the provided information, the contact details for "NYTIME Sweet Sleep" are:

Address: 323 W 42nd St, New York, NY 10036, USA

Phone: (937) 908-9680

Mobile Phone: +1 937-908-9680

Crucial Context from Reviews:

It is absolutely vital for anyone considering using these contact details to be aware of the severe issues reported by past customers. Reviews explicitly state:

  • "Despite repeated calls to the listed phone number, nobody ever picked up the call nor returned my call."

  • "The neighbor who had the owners number called him. He never took or returned the calls."

This indicates that while a phone number is provided, its functionality as a means of communication for guests, particularly during critical check-in situations, has been reported as unreliable. The absence of a physical reception, as noted by customers, further complicates direct contact.

Therefore, while this contact information is the publicly available data for "NYTIME Sweet Sleep," prospective users should exercise extreme caution and be prepared for potential communication failures. For actual bookings, it is highly recommended to use reputable booking platforms that offer strong customer support and dispute resolution services, as direct communication with "NYTIME Sweet Sleep" appears to be a significant challenge for past guests.

Conclusion: Why this place is suitable for locals

Based on the provided information and, crucially, the consistent and severe customer reviews, "NYTIME Sweet Sleep" at 323 W 42nd St, New York, NY 10036, USA, is not suitable for locals or for anyone seeking reliable accommodation.

While its address is undeniably in a prime, highly desirable location in the heart of Times Square, directly accessible to Broadway shows, major subway lines, and countless attractions, this geographical advantage is entirely nullified by the reported operational failures.

For New Yorkers, who understand the nuances of the city and value reliability, the issues highlighted in the reviews are immediate red flags:

  • Risk of Being Stranded: The most significant concern is the explicit feedback of guests being "left stranded outside" and unable to gain access to the accommodation. For a local planning a staycation or, more importantly, for hosting out-of-town guests, this presents an unacceptable level of risk and potential embarrassment. The very purpose of booking a hotel is to have a guaranteed place to sleep, which seems to be consistently denied here.

  • Lack of Communication and Support: The repeated complaints about unanswered calls and lack of check-in instructions indicate a profound absence of basic customer service. New Yorkers expect a certain level of professionalism and responsiveness from businesses, and this establishment, according to reviews, falls far short.

  • Financial Risk: The struggle to obtain refunds for non-provided services, particularly with non-refundable bookings, means a significant financial loss for the customer. For budget-conscious locals or those managing travel for others, this is a severe drawback.

  • Uncertainty and Stress: Planning any trip, even a local one, should reduce stress, not increase it. The reviews highlight an experience filled with anxiety and uncertainty, which is the antithesis of what a hotel should provide.

In a city like New York, there are countless reputable hotels and guesthouses that, while varying in price and luxury, consistently deliver on the fundamental promise of accommodation. "NYTIME Sweet Sleep," based on the provided customer feedback, appears to operate in a manner that makes it fundamentally unreliable and potentially fraudulent.

Therefore, for any New Yorker, whether seeking a personal retreat, hosting loved ones, or facilitating business travel, the unanimous and severe negative experiences reported by past customers indicate that "NYTIME Sweet Sleep" is unsuitable. The advice from prior guests to "Please look elsewhere" and "Please avoid if you want to be certain you have a place to sleep" should be taken as a definitive recommendation. It is crucial to prioritize proven reliability over any potentially misleading low prices, as the cost of being stranded in New York City far outweighs any perceived savings.

NYTIME Sweet Sleep Photos

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NYTIME Sweet Sleep Location

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