TownePlace Suites New York Long Island City/Manhattan View

Welcome to the TownePlace Suites New York Long Island City/Manhattan View, a hotel designed to offer a comfortable and convenient stay, particularly for those utilizing a "Scenic Spot" platform to plan their New York City experience. Situated at 38-42 11th St, Long Island City, NY 11101, USA, this hotel provides a practical base for exploring the city's myriad attractions, with contact information available via phone at (718) 392-7600 or mobile at +1 718-392-7600. When considering a hotel within a "Scenic Spot" category, visitors often prioritize accessibility to key landmarks, a pleasant environment, and services that enhance their overall trip. We aim to provide an objective overview of the TownePlace Suites, drawing from available information and customer feedback.

As a "Scenic Spot" accommodation, TownePlace Suites Long Island City aims to cater to guests who are in New York to experience its iconic sights and sounds. Its location in Long Island City offers a unique vantage point, often providing views of the Manhattan skyline, a significant draw for many tourists. The hotel's proximity to the subway, approximately three blocks away, is a major advantage for guests looking to navigate the city efficiently. This direct access to public transportation, particularly the F train, means that renowned "Scenic Spots" like Times Square are easily reachable, with an estimated travel time of around 21 minutes. This accessibility allows guests to maximize their time exploring the city's attractions, from Broadway shows to museums and parks, all of which fall under the broad umbrella of "Scenic Spots."

The environment of the TownePlace Suites New York Long Island City/Manhattan View is generally described as clean and well-maintained within the hotel premises. The hotel strives to provide a comfortable and welcoming atmosphere for its guests. The interior spaces, including guest rooms and common areas, are typically kept tidy. However, it is important for prospective guests, especially those unfamiliar with the area, to be aware of the immediate surroundings outside the hotel. Some past guests have noted the presence of what they perceived as "projects" nearby and have expressed concerns about feeling unsafe when walking in the vicinity, particularly at night, due to observations of groups of people and what they described as rundown stores. There have also been mentions of "unsavory individuals" on the street, although some guests did not feel personally threatened. This external environment is a factor that guests should consider when booking, especially if they plan to walk extensively in the immediate neighborhood after dark.

In terms of services, the TownePlace Suites operates with a front desk and security personnel to assist guests. Customer reviews highlight the professionalism and helpfulness of some staff members. For instance, individuals like Stanley, Jessica, and Christine have been commended for their assistance, including extending room access during unforeseen circumstances, which greatly facilitated guests' travel plans. This level of service is crucial for a "Scenic Spot" traveler who might encounter unexpected delays or changes to their itinerary. The hotel aims to provide a responsive service experience, although there have been instances where guests reported difficulties reaching the front desk via phone, necessitating an in-person visit. Housekeeping services are typically provided to maintain the cleanliness of the rooms.

Key features of the TownePlace Suites, as an extended-stay brand, often include amenities designed for longer visits, such as in-room kitchens or kitchenettes, which can be a significant benefit for "Scenic Spot" visitors looking to save on dining expenses or with specific dietary needs. While not explicitly detailed in the provided information, extended-stay hotels typically offer features like complimentary breakfast, fitness centers, and laundry facilities, which enhance the convenience for travelers. The "Manhattan View" in the hotel's name suggests that certain rooms offer desirable views of the New York City skyline, a highly sought-after feature for tourists eager to soak in the urban landscape from their accommodation.

Regarding promotional information, the provided customer feedback offers insights into potential benefits or areas where guests felt more could be offered. One guest mentioned receiving some points for another hotel within the chain after an unsatisfactory experience, though they felt it was insufficient for a free night's stay. This indicates that the hotel, like many in the hospitality industry, participates in loyalty programs or offers compensation in certain situations. While specific current promotional offers are not detailed in the provided text, it's common for hotels within the "Scenic Spot" category to run seasonal promotions, discounts for extended stays, or packages that include local attractions. Guests interested in specific deals are advised to check the hotel's official website or contact them directly.

It is important to provide an objective introduction, especially when considering the range of customer experiences. While the hotel is generally described as clean and some staff are highly praised for their professionalism, there have been notable issues reported by guests that prospective visitors should be aware of. One significant concern raised by a guest was a disturbance caused by loud music from an adjacent room in the early hours of the morning, which was not promptly or effectively resolved to their satisfaction by the hotel staff, including security. This experience led to significant sleep disruption and dissatisfaction. The guest highlighted issues with the handling of the complaint, including a perceived lack of urgency from staff and a security guard's initial reluctance to intervene, stating the guest had "a right to play music." Such incidents, while hopefully isolated, underscore the importance of hotel responsiveness to guest complaints, especially concerning disturbances that impact comfort and sleep quality. For a "Scenic Spot" traveler who might have early morning plans or late-night returns, a good night's sleep is paramount.

In summary, the TownePlace Suites New York Long Island City/Manhattan View, positioned as a "Scenic Spot" accommodation, offers convenient access to Manhattan via the subway, and its internal cleanliness and the helpfulness of some staff members are positive aspects. However, prospective guests should be mindful of the external environment in the immediate vicinity and consider the implications of past guest experiences regarding noise disturbances and the hotel's handling of such issues. For those prioritizing subway access and a clean room as a base for their New York adventures, and who are comfortable with the surrounding neighborhood, this hotel could be a suitable option. For the most up-to-date promotional information or specific amenity details, direct inquiry with the hotel or checking their official booking channels is recommended.

TownePlace Suites New York Long Island City/Manhattan View

38-42 11th St, Long Island City, NY 11101, USA