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Courtyard New York Manhattan/Times Square West

307 West 37th Street (West 37th Street &, 8th Ave, New York, NY 10018, USA

4.0
We usually enjoy staying at Marriott properties, but my recent experience at this Courtyard location was shockingly bad. Upon arrival, we noticed that there were no complimentary bottles of water in the room, which most hotels—especially those under the Marriott umbrella—typically provide.When we asked about the missing waters at the front desk, one staff member told us “we’re not a full service hotel”—a confusing and frankly dismissive response. Another staff member added that their tap water is drinkable, despite it being visibly white and cloudy. I’ve attached video proof of the water coming straight from the tap. Anyone can see it looks far from safe or appealing to drink.This experience left a really bad impression. We weren’t expecting five-star service, but basic hospitality and safe drinking water shouldn’t be too much to ask for. We hope Marriott seriously reconsiders what’s being tolerated under their brand. - Mai V
Courtyard New York Manhattan/Times Square West Overview Intro Photos Location Reviews

Courtyard New York Manhattan/Times Square West Introduce

Welcome to the Courtyard New York Manhattan/Times Square West, a Marriott property that offers a modern and remarkably central base for experiencing the unparalleled vibrancy of New York City. For those who prioritize location, comfort, and the convenience of being close to the city's most iconic attractions, this hotel presents a compelling option. It caters to a wide range of guests, from tourists eager to dive into the dazzling lights of Times Square and Broadway, to business travelers seeking easy access to corporate hubs, and even local New Yorkers looking for a convenient staycation or a comfortable place to host visiting friends and family. While some past guest feedback has raised concerns about specific aspects like complimentary water and tap water quality, the overall consensus points to a highly convenient location, comfortable rooms, and generally good service. Our aim is to provide a clear and factual overview of this hotel, emphasizing its significant advantages and what you can generally expect from a stay under the Marriott brand in such a prime location. Understanding these aspects will help you determine if Courtyard New York Manhattan/Times Square West aligns with your travel needs and expectations.

The Courtyard New York Manhattan/Times Square West boasts an exceptionally advantageous location at 307 West 37th Street, nestled between West 37th Street and 8th Avenue, New York, NY 10018, USA. This places guests in the thriving heart of Midtown West, offering unparalleled access to some of New York City's most famous landmarks and entertainment venues. Imagine stepping out and being just a short walk from the electric energy of Times Square, where Broadway theaters light up the night and world-class entertainment awaits. Madison Square Garden, a premier venue for concerts and sporting events, is also conveniently close, making it an ideal choice for event-goers. The hotel's proximity to the Port Authority Bus Terminal provides incredibly easy access for arrivals and departures, streamlining your travel logistics. Beyond the immediate buzz, you're within easy reach of Bryant Park, a beloved urban oasis perfect for a leisurely stroll or enjoying seasonal events, and the diverse culinary scene of Hell's Kitchen. This strategic positioning means that guests can maximize their time exploring the city, minimizing travel time and immersing themselves fully in the quintessential New York experience.

The accessibility of the Courtyard New York Manhattan/Times Square West is a major highlight, thanks to its central location and seamless integration with New York City's extensive public transportation network. Being situated just off 8th Avenue means guests have immediate access to a multitude of subway lines. Major subway stations like Times Square-42nd Street and Port Authority Bus Terminal are within a very short walk, connecting you to an impressive array of subway lines including the A, C, E, N, Q, R, W, 1, 2, 3, 7, and S trains. This comprehensive network ensures that navigating to any part of Manhattan, and even other boroughs, is incredibly straightforward and efficient. Whether you're heading downtown to the Financial District, uptown to the museums along Museum Mile, or exploring the charming streets of Greenwich Village, the subway system makes it all easily accessible. Furthermore, numerous bus routes frequently run along 8th Avenue and nearby cross streets, offering additional convenient options for getting around. This superior level of connectivity is a significant advantage, allowing guests to spend more time enjoying New York City's attractions and less time worrying about how to get there.

Services Offered:

  • 24-hour front desk and concierge services.
  • Daily housekeeping (though some sources mention "limited housekeeping" or "once per stay," it's best to confirm).
  • Complimentary high-speed Wi-Fi and wired internet access in all rooms and public areas.
  • On-site restaurant (The Bistro – Eat. Drink. Connect.®) serving breakfast, dinner, and evening drinks, including Starbucks coffee.
  • 24-hour fitness center with cardio and weight-training equipment.
  • Business center with computers and printing facilities.
  • Meeting room/conference space (657 sq ft).
  • Dry cleaning/laundry services.
  • Self-service laundry facilities.
  • Luggage storage.
  • Multilingual staff (including English, Spanish, Mandarin, and Cantonese).
  • ATM/banking services.
  • Free newspapers in the lobby.
  • Coffee/tea in common areas.
  • Snack bar/deli.
  • Express check-out.
  • Connecting/adjoining rooms available.
  • Cribs/infant beds available upon request.
  • Pet-friendly (with a fee of $250 per stay, maximum 25 lbs, max 1 pet).
  • Tour/ticket assistance.
  • Garden area and picnic tables.
  • Recycling and LED light bulbs usage.

Features / Highlights:

  • Prime Midtown Manhattan location, within walking distance to Times Square, Madison Square Garden, Port Authority Bus Terminal, and Bryant Park.
  • Modern 27-story hotel with 224 rooms, built in 2013, offering a fresh aesthetic.
  • Spacious and comfortable rooms for a New York City hotel, designed for both comfort and functionality.
  • Rooms include laptop-friendly workspaces, safes, refrigerators, coffee/tea makers, and 32-inch flat-screen TVs with premium channels.
  • Soundproofed rooms for a quieter stay in a bustling city.
  • Good shower pressure and temperature (based on general Courtyard brand experience).
  • Guest reviews often praise the friendly and helpful staff.
  • Strong Marriott brand reliability.
  • Excellent access to multiple subway lines and bus routes.
  • Pet-friendly policy, a notable feature for those traveling with furry companions.
  • Accessible features for guests with disabilities, including roll-in showers and grab bars.

As a Marriott property, Courtyard New York Manhattan/Times Square West frequently participates in various promotions and special offers. While current specific deals should always be confirmed directly through official channels, guests can often find value through: Marriott Bonvoy member rates (offering exclusive discounts), advance purchase discounts, "Stay Longer and Save" deals for extended stays, or seasonal packages. It's always advisable to check the official Marriott website for Courtyard New York Manhattan/Times Square West, or the general Marriott Bonvoy promotions page. They may also offer tailored promotions for specific groups such as AAA/CAA members, senior citizens, or government/military personnel. Occasionally, you might find promotions that include bonus Marriott Bonvoy points for your stay. Given the competitive nature of the New York hotel market, it's beneficial to sign up for the Marriott Bonvoy loyalty program to unlock member-exclusive benefits and ensure you receive the best available rates. For the most up-to-date information on any active promotions or special offers, contacting the hotel directly via phone at (212) 912-0009 is highly recommended.

For reservations, inquiries, or any further information about the Courtyard New York Manhattan/Times Square West, please use the following contact details:

Address: 307 West 37th Street (West 37th Street &, 8th Ave, New York, NY 10018, USA

Phone: (212) 912-0009

Mobile Phone: +1 212-912-0009

These contact points connect you directly with the hotel's professional staff, who are best equipped to assist you with booking your stay, clarifying specific amenities, discussing accessibility needs, or answering any other questions to ensure your visit to New York City is as seamless and enjoyable as possible. Direct communication is always the most effective way to secure personalized assistance and the most current information.

In conclusion, the Courtyard New York Manhattan/Times Square West offers a compelling lodging option that is highly suitable for locals in New York, as well as for their visiting friends and family. For New Yorkers, it provides an excellent choice for a convenient and comfortable "staycation" right in the heart of the city's most dynamic district. It's perfect for those seeking a weekend getaway to catch a Broadway show, explore Times Square, or attend an event at Madison Square Garden without the hassle of a lengthy commute. For hosting out-of-town guests, this Marriott property provides a clean, modern, and incredibly well-situated base that allows visitors to effortlessly experience the best of New York. While the feedback regarding complimentary water and tap water quality is a valid point for consideration, it is important to weigh this against the hotel's many strengths. Guests consistently praise its prime location, the comfort of its rooms (which are noted as being a good size for NYC), and the helpfulness of the staff. The excellent access to public transportation further enhances its appeal, allowing guests to navigate the city with ease. The presence of a fitness center and an on-site Bistro adds to the convenience, providing essential amenities without needing to leave the property. Despite minor drawbacks, the Courtyard New York Manhattan/Times Square West delivers on its promise of a comfortable and well-located experience, making it a strong contender for anyone looking for a reliable and centrally positioned hotel for their next New York City adventure.

Courtyard New York Manhattan/Times Square West Photos

Courtyard New York Manhattan/Times Square West Picture 1Courtyard New York Manhattan/Times Square West Picture 2Courtyard New York Manhattan/Times Square West Picture 3Courtyard New York Manhattan/Times Square West Picture 4Courtyard New York Manhattan/Times Square West Picture 5Courtyard New York Manhattan/Times Square West Picture 6Courtyard New York Manhattan/Times Square West Picture 7Courtyard New York Manhattan/Times Square West Picture 8Courtyard New York Manhattan/Times Square West Picture 9Courtyard New York Manhattan/Times Square West Picture 10

Courtyard New York Manhattan/Times Square West Location

Courtyard New York Manhattan/Times Square West

307 West 37th Street (West 37th Street &, 8th Ave, New York, NY 10018, USA

Courtyard New York Manhattan/Times Square WestCourtyard New York Manhattan/Times Square West

307 West 37th Street (West 37th Street &

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