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Crowne Plaza HY36 Midtown Manhattan ico

Crowne Plaza HY36 Midtown Manhattan

320 W 36th St., New York, NY 10018, USA

4.0
A very disappointing stay — I won’t be coming back and wouldn’t recommend this hotel to anyone. The pillows and comforter had a disgusting oily smell that was unbearable from the moment we entered the room. We requested a change of bedsheets and pillows. While the sheets and duvet cover were replaced, the new pillows still smelled bad. In the end, we had to ask for extra pillowcases just to mask the odor a bit.One male front desk staff member was extremely rude, with no sense of customer service. Fortunately, the rest of the staff were much better, especially the person who helped with our luggage — he was very kind and professional.In addition, we could hear knocking sounds coming from the walls every night, which seriously affected our sleep. To make things worse, on the last day, a false fire alarm went off and the water was shut off almost whole day without any advanced notification, creating even more chaos and inconvenience.Overall, this hotel falls far short of expectations in terms of service and facilities, especially given the price and brand reputation. A very disappointing experience. - Wenqi Xu
Crowne Plaza HY36 Midtown Manhattan Overview Intro Photos Location Reviews

Crowne Plaza HY36 Midtown Manhattan Introduce

For New Yorkers, the search for a hotel often comes down to a crucial balance: location, comfort, and value. Whether you’re planning a weekend staycation to catch a Broadway show, accommodating visiting family and friends, or seeking a convenient base for business in the bustling heart of the city, the right hotel can truly enhance the experience. The Crowne Plaza HY36 Midtown Manhattan steps into this role, aiming to provide an urban oasis amidst the constant energy of New York City. As an IHG hotel, it carries the promise of a recognized brand standard, offering a blend of modern design, essential amenities, and a strategic location that positions guests perfectly for exploring or conducting business in Midtown West.

A hotel in this vibrant part of Manhattan isn't just about a place to rest your head; it’s about providing a seamless transition into the city's rhythm. The Crowne Plaza HY36 strives to be a haven where guests can work, play, and recharge. From the moment you step into its contemporary lobby, the aim is to offer a refreshing urban escape. While some guests have noted occasional inconsistencies, the overall objective is to deliver a comfortable and efficient stay, with a focus on attentive staff and fundamental amenities that make a difference. For locals, this means a reliable option when you need a temporary home away from home, a comfortable space for family visiting from out of town, or a convenient spot to launch into a day of city adventures, all while knowing you're backed by a global hospitality brand.

The Crowne Plaza HY36 Midtown Manhattan boasts a highly strategic and accessible location at 320 W 36th St, New York, NY 10018, USA. This address places it squarely in the thriving Garment District, a part of Midtown West that has seen significant revitalization and is incredibly well-connected to the rest of New York City. Its proximity to major transportation hubs is a standout feature for both locals and visitors alike.

Just a short walk from the hotel is Penn Station, one of the busiest transportation centers in the world. This provides direct access to Amtrak, NJ Transit, and the Long Island Rail Road, making arrivals and departures incredibly convenient. Equally important for navigating the city, Penn Station also serves as a hub for multiple subway lines (A, C, E, 1, 2, 3), offering swift connections to virtually every borough and major attraction in Manhattan. For those who prefer buses, the Port Authority Bus Terminal is also within easy reach.

Beyond transit, the hotel’s location puts guests within easy walking distance of a wealth of iconic New York City landmarks and popular destinations:

  • Times Square: The dazzling lights and bustling entertainment district of Times Square are just a few blocks east, perfect for catching a Broadway show.

  • Madison Square Garden: Less than 400 meters away, making it incredibly convenient for attending concerts, sporting events, or other large-scale gatherings.

  • Hudson Yards: The hotel is situated within the trendy Hudson Yards development area, offering access to high-end shopping, dining, and architectural marvels like The Edge observation deck.

  • The High Line: A beautiful elevated park, known for its unique urban art and green spaces, is also within comfortable walking distance, leading to Chelsea Market.

  • Macy's Herald Square & Empire State Building: These iconic landmarks are also easily accessible, either by foot or a very short subway ride.

This central location ensures that guests can make the most of their time exploring New York, minimizing travel time and maximizing experiences.

The Crowne Plaza HY36 Midtown Manhattan offers a comprehensive array of services designed to cater to the needs of modern travelers, ensuring a comfortable and convenient stay in the heart of the city. While general amenities are common to most hotels, this property strives to provide a thoughtful selection:

  • On-site Dining: The hotel features an on-site restaurant, Burgerology, which serves American dishes for breakfast, lunch, and dinner. There's also a bar with happy hour and a seasonal list of signature cocktails.

  • Room Service: For guests who prefer to dine in the comfort of their room, room service is available during limited hours.

  • 24-Hour Front Desk and Concierge: Staff are available around the clock to assist with check-in/check-out, provide local recommendations, arrange transportation, and offer general assistance.

  • Complimentary Wi-Fi: High-speed wireless internet access is available throughout the hotel, including in guest rooms and public areas, ensuring guests stay connected.

  • 24-Hour Fitness Center: Equipped with treadmills, elliptical machines, free weights, and even Peloton bikes, the fitness center allows guests to maintain their workout routines anytime.

  • Business Center & Meeting Facilities: For corporate travelers, the hotel provides a business center with printing capabilities and offers meeting rooms suitable for various events, including a large banquet hall.

  • Dry Cleaning/Laundry Services: Convenient on-site laundry facilities and dry cleaning services are available.

  • Luggage Storage: The hotel offers luggage storage, a highly valuable service for guests with early arrivals or late departures, allowing them to explore the city unencumbered.

  • Pet-Friendly: The Crowne Plaza HY36 is a pet-friendly hotel, allowing guests to travel with their beloved companions (charges may apply).

  • Accessibility Features: The hotel provides accessible rooms and public areas to ensure comfort and convenience for guests with disabilities.

  • Newspapers in Lobby: Complimentary newspapers are available for guests in the lobby area.

The Crowne Plaza HY36 Midtown Manhattan offers several features and highlights that aim to enhance the guest experience, making it a notable choice in the competitive New York City hotel market. These are designed to provide comfort, convenience, and a touch of local flair.

  • Strategic Midtown Location: Its placement near Penn Station and within the Hudson Yards area is a significant highlight, offering excellent connectivity and proximity to key attractions like Madison Square Garden, Times Square, and the High Line. Guests appreciate being in the heart of the action yet slightly removed from the loudest parts of Times Square.

  • Quiet Rooms (Set Back from Street): A key feature noted by guests is that rooms are not directly on the street, which helps to mitigate the infamous New York City noise, contributing to a more peaceful night's sleep despite the central location.

  • Comfortable and Large Beds: Guests frequently praise the large and very comfortable beds with premium bedding and pillowtop mattresses, often describing them as a highlight for a restful stay.

  • Modern & Sleek Design: The hotel boasts a contemporary, industrial-chic design in its public spaces and rooms, creating a refreshing urban oasis feel. Rooms feature calming tones, mood lighting, and modern amenities like Keurig coffee machines.

  • Attentive Staff (Generally): While there can be isolated incidents, many guests report positive interactions with the staff, noting them as "nice" and "much appreciated" for their helpfulness, such as offering umbrellas on rainy days or assisting with luggage.

  • On-site Dining & Bar: The Burgerology Restaurant & Bar provides convenient dining options for breakfast, lunch, and dinner, along with a bar that includes a happy hour, offering a relaxed space for guests to unwind without leaving the hotel.

  • Well-Equipped 24-Hour Fitness Center: The state-of-the-art fitness studio with treadmills, ellipticals, free weights, and Peloton bikes is a strong highlight for guests prioritizing their health and wellness while traveling.

  • Spacious Bathrooms & Quality Toiletries: Rooms often feature large vanity sinks, rainfall showers, and designer toiletries by Beekman 1802, providing a spa-like feel.

As a part of the IHG (InterContinental Hotels Group) family, Crowne Plaza HY36 Midtown Manhattan regularly participates in various promotions and special offers, particularly benefiting members of the IHG One Rewards loyalty program. While specific deals can change seasonally and based on direct booking versus third-party sites, here are common types of promotions you might encounter:

  • IHG One Rewards Member Rates: Joining the IHG One Rewards program (which is free) typically provides access to exclusive discounted rates, allows members to earn points on stays, and offers benefits like complimentary Wi-Fi, late check-out, and personalized offers.

  • Seasonal and Advance Purchase Deals: Hotels often release special rates for bookings made well in advance, or during specific seasonal periods (e.g., "NYC Summer Steal" promotions, which have been observed). These can offer significant savings compared to last-minute bookings.

  • Package Deals: The hotel may offer packages that bundle accommodation with other services, such as breakfast inclusions (though a daily amenity fee may include breakfast for up to two guests, additional breakfasts are à la carte), or tickets to local attractions like The Edge observation deck at Hudson Yards, as seen in past offers.

  • Extended Stay Rates: For guests planning longer visits, discounted nightly rates are frequently available to encourage extended bookings.

  • Pet Getaway Package: Given that it's a pet-friendly hotel, specific packages may include a discounted pet fee and pet-related amenities, like a MetroCard pet toy, as seen in previous promotions.

  • Corporate and Group Rates: Special pricing is often available for corporate accounts, large groups, or those booking meeting and event spaces.

To discover the most current and relevant promotions for your stay, it is always recommended to visit the official Crowne Plaza HY36 Midtown Manhattan website (crowneplazahy36.com), the IHG.com website, or contact the hotel directly. These channels will provide the most up-to-date and exclusive offers available.

To connect with the Crowne Plaza HY36 Midtown Manhattan for reservations, inquiries, or any assistance regarding your stay, you can use the following contact details:

  • Address: 320 W 36th St, New York, NY 10018, USA

  • Phone: (646) 928-3800

  • Mobile Phone: +1 646-928-3800

The hotel's front desk is typically available 24 hours a day to assist with any immediate needs or questions. For detailed information on room types, amenities, or to make an online reservation, visiting the official Crowne Plaza HY36 website or the main IHG.com website and searching for this specific property is the most direct method. You can also reach out to their reservations team via phone for personalized assistance and to inquire about any specific requests for your stay.

For New Yorkers, the Crowne Plaza HY36 Midtown Manhattan offers a compelling and practical choice for a variety of local needs, going beyond just accommodating out-of-town guests. Imagine planning a surprise birthday weekend for a loved one, complete with a Broadway show and a luxurious overnight stay without the trek home – this hotel's prime location makes that dream a seamless reality. If your own apartment is undergoing renovations, or you need a quiet, well-equipped space to focus on a demanding work project for a few days, the modern rooms and 24-hour fitness center provide an ideal temporary sanctuary.

Its excellent connectivity to Penn Station is a huge advantage for locals, whether you're commuting to a suburban office, catching an Amtrak train for a quick getaway, or simply navigating the city's extensive subway system. The fact that many rooms are set back from the street helps in mitigating the city's constant hum, offering a rarer commodity in Manhattan: peace and quiet. While some past reviews mention minor service hiccups, the overall emphasis on friendly staff and quality amenities means you can generally expect a comfortable and reliable experience. For a local, the Crowne Plaza HY36 isn't just a place for visitors; it's a strategic and comfortable option that truly integrates with the dynamic rhythm of New York City living, providing a convenient and pleasant base for whenever you need it.

Crowne Plaza HY36 Midtown Manhattan Photos

Crowne Plaza HY36 Midtown Manhattan Picture 1Crowne Plaza HY36 Midtown Manhattan Picture 2Crowne Plaza HY36 Midtown Manhattan Picture 3Crowne Plaza HY36 Midtown Manhattan Picture 4Crowne Plaza HY36 Midtown Manhattan Picture 5Crowne Plaza HY36 Midtown Manhattan Picture 6Crowne Plaza HY36 Midtown Manhattan Picture 7Crowne Plaza HY36 Midtown Manhattan Picture 8Crowne Plaza HY36 Midtown Manhattan Picture 9Crowne Plaza HY36 Midtown Manhattan Picture 10

Crowne Plaza HY36 Midtown Manhattan Location

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