Fairfield Inn & Suites New York Manhattan/Times Square South Introduce
For anyone planning a visit to the vibrant heart of New York City, finding a comfortable, convenient, and welcoming place to stay is paramount. Look no further than the Fairfield Inn & Suites New York Manhattan/Times Square South. This hotel, part of the trusted Marriott family, offers an appealing blend of modern amenities, attentive service, and an unbeatable location, making it an excellent choice for both leisure travelers eager to explore the city's iconic landmarks and business professionals seeking efficient access to Midtown's commercial hubs. It’s a hotel that understands the pace of New York while still offering a serene retreat at the end of a busy day.
The Fairfield Inn & Suites New York Manhattan/Times Square South consistently aims to provide a reliable and pleasant experience. As one guest enthusiastically noted, "My stay was one of the best ever experienced at a Marriott hotel." This speaks volumes about the dedication of the staff and the quality of the accommodations. The hotel prides itself on making guests feel valued, with personalized touches such as early check-ins and room upgrades for loyalty members, illustrating a commitment to exceptional hospitality. Even in a bustling metropolis like New York, where hotels can often feel impersonal, this Fairfield Inn manages to create a sense of personal connection and acknowledgement from the moment you step into the lobby.
While the hotel can be "very busy," a common characteristic for popular establishments in a city like New York, the team at Fairfield Inn & Suites New York Manhattan/Times Square South goes above and beyond to ensure each guest feels personally attended to. This dedication to service, from the front desk to housekeeping and food service, contributes significantly to a memorable stay. Whether you're in town for a Broadway show, a business conference, or simply to soak in the energy of the city, this hotel provides a solid foundation for your New York adventure.
The Fairfield Inn & Suites New York Manhattan/Times Square South boasts an exceptionally prime location at 338 W 36th St., New York, NY 10018, USA. This address places it squarely in the heart of Midtown West, offering unparalleled accessibility to some of New York City's most iconic attractions and essential transportation hubs.
For those arriving by air, the hotel is conveniently situated with easy access to all major New York City airports, including Newark Liberty International Airport (EWR), LaGuardia Airport (LGA), and John F. Kennedy International Airport (JFK). Public transportation options from these airports, such as the AirTrain to the Long Island Rail Road (LIRR) or subway, provide efficient connections to Midtown Manhattan, often within a short walk of the hotel.
The hotel's proximity to Times Square is a major draw, allowing guests to reach the dazzling lights and entertainment hub with just a short stroll. Broadway theaters, world-class dining, and vibrant nightlife are all within easy reach. Furthermore, its location near Penn Station, a major transit hub for Amtrak, LIRR, and New Jersey Transit, makes it incredibly convenient for travelers arriving by train or those looking to explore beyond Manhattan. The Port Authority Bus Terminal is also very close by, providing extensive bus services to various parts of the city and beyond.
Numerous subway lines are accessible within a few blocks, including the A, C, E, 1, 2, 3, N, Q, R, W, and 7 trains, offering seamless connections to virtually every neighborhood in New York City. This makes it effortless to visit attractions like the Empire State Building, Madison Square Garden, the Jacob K. Javits Convention Center, Hudson Yards, and Bryant Park, all of which are within walking distance or a very short subway ride. For locals, this location is ideal for quick weekend getaways or even staycations, providing a fresh perspective on their own city without the hassle of a long commute.
Services Offered:
- Complimentary hot breakfast served daily, offering a variety of options to start your day.
- Free high-speed Wi-Fi throughout the hotel, ensuring connectivity for work or leisure.
- 24-hour front desk service with attentive and efficient staff for check-in, check-out, and assistance.
- Fitness center with modern equipment for guests to maintain their workout routines.
- Business services, including a business center, ideal for corporate travelers.
- Housekeeping services to ensure a clean and comfortable room during your stay.
- Luggage storage facilities for convenient early check-ins or late departures.
- Elevator access to all floors for easy navigation within the hotel.
- Non-smoking property to ensure a fresh environment for all guests.
Features / Highlights:
- Comfortable and Clean Rooms: Guests consistently praise the comfort of the beds and the overall cleanliness of the rooms. One guest specifically noted, "My room was actually pretty decent and clean enough…most importantly, the best was comfortable." This commitment to basic yet crucial comfort is a cornerstone of the Fairfield Inn experience.
- Efficient and Welcoming Staff: The hotel staff, from bellmen to the front desk and housekeeping, receives high marks for their professionalism and attentiveness. Hanna, a front desk associate, was highlighted for being "great," "polite and efficient at getting me on my way with smooth check in and check out." The team's ability to make guests feel "personally connected and acknowledged" even in a busy environment is a significant highlight.
- Marriott Bonvoy Benefits: For Marriott Bonvoy members, the hotel excels at acknowledging status and providing benefits. One reviewer enthusiastically shared how the front desk "acknowledged my gold status, upgraded my room, facilitated an early check-in (11:00 am!) explained my benefits and went out of their way to make me feel welcome." This dedication to loyalty program members sets a high standard.
- Prime Times Square South Location: The hotel’s address places it within easy walking distance of Times Square, Broadway theaters, Penn Station, Port Authority, and numerous subway lines. This strategic location offers unparalleled access to New York City's top attractions, entertainment, and transportation, making it incredibly convenient for exploring the city.
- Reliable Brand Standards: As a Marriott property, Fairfield Inn & Suites New York Manhattan/Times Square South adheres to brand standards that ensure a consistent level of quality and service, providing a sense of reliability and trust for travelers.
- Despite some feedback regarding room lighting and occasional breakfast inconsistencies (such as hot foods not being hot or oatmeal flavor not being ideal), the overall guest experience remains overwhelmingly positive due to the comfortable accommodations and exceptional staff service.
Promotions or Special Offers:
As a Marriott property, Fairfield Inn & Suites New York Manhattan/Times Square South frequently participates in Marriott Bonvoy loyalty program promotions. These can include opportunities to earn bonus points, discounted rates for members, or special packages. For the most up-to-date promotions and offers, it is highly recommended to visit the official Marriott website directly and search for the Fairfield Inn & Suites New York Manhattan/Times Square South. You can often find deals based on length of stay, advance booking, or specific travel dates. Additionally, signing up for the Marriott Bonvoy loyalty program is a great way to receive exclusive member-only rates and be notified of upcoming promotions directly. Keep an eye out for seasonal sales or special event packages that might be available for your travel dates.
Contact Information:
Address: 338 W 36th St., New York, NY 10018, USA
Phone: (212) 216-9110
Mobile Phone: +1 212-216-9110
Conclusion: Why This Place is Suitable for Locals
For New Yorkers, the Fairfield Inn & Suites New York Manhattan/Times Square South isn't just a hotel for out-of-towners; it's a fantastic option for a local "staycation," a convenient base for business needs, or an ideal spot for hosting visiting friends and family. Its prime location in Midtown West means unparalleled access to Broadway, Times Square, and the theater district, allowing locals to enjoy a quintessential New York experience without the commute home. Need to catch an early train from Penn Station? Or perhaps an early morning flight from an area airport? The hotel's proximity to major transportation hubs makes it an incredibly strategic choice for seamless travel.
Moreover, the hotel’s consistent focus on excellent service, as evidenced by glowing reviews praising the staff and their attentiveness, ensures a comfortable and pleasant stay. For those who enjoy the benefits of the Marriott Bonvoy program, this hotel is particularly appealing due to its readiness to acknowledge and extend loyalty benefits. While minor issues like room lighting or occasional breakfast inconsistencies might occur, these are often overshadowed by the overall comfort of the rooms and the top-notch professionalism of the team. Ultimately, the Fairfield Inn & Suites New York Manhattan/Times Square South offers a welcoming and efficient experience, allowing New Yorkers to rediscover the magic of their own city from a comfortable and exceptionally well-located vantage point. It's a reliable choice that promises a positive experience every time.
Fairfield Inn & Suites New York Manhattan/Times Square South Photos










Fairfield Inn & Suites New York Manhattan/Times Square South Location
Fairfield Inn & Suites New York Manhattan/Times Square South
338 W 36th St., New York, NY 10018, USA
Fairfield Inn & Suites New York Manhattan/Times Square South
338 W 36th St.
Open To Public
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Fairfield Inn & Suites New York Manhattan/Times Square South Reviews
My room was actually pretty decent and clean enough…most importantly, the best was comfortable. I stayed on the 11th floor with a view to a building that was maybe 20 feet away from my window (or so it seemed). The lighting in the room was not great and not ideal to work in the room.Hanna was great! She was polite and efficient at getting me on my way with smooth check in and check out.The breakfast was a little disappointing. One of the days there hot foods were not hot. Another day the oatmeal was not a good flavor, best that I can describe it…the oatmeal tasted grey.
May 15, 2025 · Karin MichelleMy stay was one of the best ever experienced at a Marriott hotel. From the moment I arrived, the front desk staff acknowledged my gold status, upgraded my room, facilitated an early check-in (11:00am!) explained my benefits and went out of their way to make me feel welcome. Every department, from bellman to housekeeping to food service was top notch and efficient.This is a very busy hotel, however I felt personally connected and acknowledged every time I entered the lobby.Congrats to management and the entire team, I will be back!
Mar 26, 2025 · Becky FinnThis hotel was in the perfect location for what I was doing in the city. Right down the street from Javitz center, easy, walk to the car show. Victor at the front desk during check-in was very helpful with information. About the area, so I could find a couple of things. I forgot when I went to the city that day. With this being a city view room, it was nice to see the curtain head a picture of the city on it. So I didn't have to look at the ugly building across the street.
Apr 27, 2025 · Bill McKayThis is a Faifield and a Springhill in the same building.Boutique rooms...at that the one I got. I'm a Platinum member and got the small room behind the elevator! But I had an awesome view. Trade-offs. All good. I only slept there so only cared about the comfort of the bed. Bed was super comfy.Service is great but the breakfast room is shared by both hotels...so it was crazy busy. Absolutely nuts!Location is pretty good, but you are in Manhattan, so everywhere is probably pretty good.
May 15, 2025 · Stefan LidingtonWe arrived at the hotel at 4 pm. and started the check-in process. However, their system crashed, and we ended up having to wait 20 minutes to get our room keys. My husband overheard that many guests had received vouchers for a free drink at the bar while they waited, We weren't offered anything! I returned to the front desk, and the manager reluctantly gave us TWO vouchers (even there were FOUR of us on the reservation, waiting).Unfortunately, when we went to the bar to order a cocktail, we were told that the vouchers were ONLY good for wine. This was upsetting since they said "complementary drink," and no exclusions were listed. The wine was not very good.On a more positive note, the rooms were very nice. We loved that the beds were queen sized and comfortable (since most NYC hotels have double beds), and we had both a mini fridge and microwave in the room! The bathroom was spacious, and the shower had plenty of hot water and great pressure. The bed linens and the towels were very nice, soft, and plush. We also liked that we could stream Netflix and Prime on the TV.But... we realized very late on our first night that the AC was not working. It was hot and stuffy in the room despite the cooler temp outside. We ended up cracking the window open to stay cool and get fresh air. The next day, we informed the front desk, and maintenance was able to fix the AC. Again, we were offered nothing for the inconvenience, but we slept very well after the AC was fixed.The complementary breakfast buffet was pretty good...bagels, muffins, fruit, eggs, turkey sausage, red potatoes, juice, milk... but no bacon, which is our family fave.The biggest problem occurred after we checked out and arrived at the airport, we realized we were missing a small bag with some valuables. We confirmed that it was not left in the Uber, so we knew that we must have left it in the hotel lobby. It was too late to go back; I would miss our flight. Panicked, I decided that if the hotel had our bag, I would get a later flight and go back to retrieve it. But, I had to reach the hotel right away so they could look for our bag!Desperate, I called the hotel and selected the option for "Lost and Found."" It rang about 50 times, but no one ever picked up. I tried again several times, but still, there was no answer! I called again, but this time, I selected the option for "Guest Services/Hotel Operator." Again, it rang, unanswered.I spent the next 55 minutes calling the hotel and alternating options, but NO ONE would answer the phone! This is EXTREMELY upsetting when (you feel) you are in an emergency situation!Finally, I called Marriott's corporate office, thinking that they must have a direct line for the hotel. But, they, too, were unsuccessful in getting anyone to answer the phone! They opened up a "case" for our missing item and gave me the email address of the hotel. I was in tears and had just about given up when FINALLY someone answered the phone! It is absolutely ridiculous that I had to call 20+ times before someone answered! Thank you, Eric, for not ignoring the phone as everyone else in the hotel did that day!Eric informed me that our bag had been found, and best of all, he said that they could ship it to us! We were so relieved! He emailed me a form to complete, but when I got to "choose a shipping method," my jaw dropped. The options were $113, $89, or $58, depending on which UPS service you choose. There was no place to enter the size or estimated weight for our bag, so where did these rates come from? I ship via UPS daily on Etsy. I can ship a fairly large 10-pound box anywhere in the US for less than $30 via UPS Ground. Our bag weighed about 2 lbs and could be shipped in a small box. The shipping should be less than $15, but our lowest option is $58?Is the hotel actually making a profit off of peoples' lost luggage? It sure seems that way! This is a perfect example of corporate greed! Shame on you, Marriott!
May 29, 2025 · Holly Singletary
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