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Courtyard Yonkers Westchester County

5 Executive Blvd, Yonkers, NY 10701, USA

4.0
I recently stayed at Marriott Hotel at Yonkers, and unfortunately, my experience was far from pleasant. We stayed at this hotel for 5 days and on the second last day where we had our room cleaned, I noticed that some souvenir personal items had gone missing from our room. I immediately reported this to the front desk, hoping for some clarity or assistance. However, I was met with a lack of urgency and no follow-up from the staff.I had expected the hotel to take the situation seriously, especially when personal belongings are involved, but their response was underwhelming. Despite my repeated requests for an investigation, nothing was done to resolve the issue. The staff seemed disinterested, and I felt like my concerns were brushed aside.It’s incredibly frustrating to stay at a place that you trust, only to have your belongings disappear without any explanation or resolution. The lack of professionalism and communication has left me feeling incredibly disappointed, and I will definitely be reconsidering staying at this hotel again in the future.I would strongly recommend guests be cautious when booking here and ensure they secure their personal belongings. Unfortunately, this experience has left me with a sour impression of the hotel's overall management and customer service. - Janessa Mujer
Courtyard Yonkers Westchester County Overview Intro Photos Location Reviews

Courtyard Yonkers Westchester County Introduce

As a prominent establishment within the "Scenic Spot" platform category, the Courtyard Yonkers Westchester County positions itself as an ideal base for travelers looking to explore the rich cultural and natural beauty of Yonkers and the surrounding Westchester County area. Located at 5 Executive Blvd, Yonkers, NY 10701, USA, this hotel aims to provide a comfortable and convenient stay for guests venturing out to experience local attractions, historical sites, and recreational opportunities.

The hotel's location is a significant draw for those utilizing a "Scenic Spot" platform. Situated in Yonkers, guests have access to a variety of nearby points of interest. While the hotel itself is not a scenic spot, its proximity allows for easy access to numerous local gems. For instance, the Hudson River Museum, offering art, history, and science exhibits, is just a short drive away. Science Barge, a unique floating urban farm and environmental education center, also provides an engaging experience. For nature enthusiasts, Tibbetts Brook Park offers walking trails, a swimming pool, and recreational facilities. The Untermyer Gardens Conservancy, renowned for its stunning Persian-inspired gardens and breathtaking views of the Hudson River, is another highly recommended destination easily reachable from the Courtyard Yonkers Westchester County. These diverse attractions underscore the hotel's value within a "Scenic Spot" context, providing a strategic lodging option for explorers.

When considering the environment of the Courtyard Yonkers Westchester County, it generally aims to offer a modern and functional atmosphere typical of the Courtyard by Marriott brand. Guests can expect common areas designed for both work and relaxation, often featuring a contemporary lobby with flexible spaces for socializing or informal meetings. The Bistro, a signature amenity of Courtyard hotels, typically serves breakfast, dinner, and Starbucks coffee, providing a convenient dining option on-site. While the specific aesthetic may vary slightly, the overall ambiance strives for a welcoming and efficient setting, catering to both business and leisure travelers.

In terms of services, the Courtyard Yonkers Westchester County offers a range of amenities designed to enhance a guest's stay. Standard services typically include complimentary Wi-Fi access throughout the property, a fitness center for guests to maintain their workout routines, and often an indoor pool for relaxation and recreation. The front desk operates 24 hours a day, providing assistance with check-in, check-out, and general inquiries. Business services, such as access to a business center with computers and printing capabilities, are also commonly available, catering to the needs of corporate travelers who might be in the area for events or meetings. The hotel strives to provide a seamless experience, from initial check-in to departure, with staff available to address guest needs.

Regarding features, the guest rooms at the Courtyard Yonkers Westchester County are generally designed with comfort and practicality in mind. They typically include amenities such as flat-screen TVs, work desks, and comfortable bedding. While the specific layout and decor might vary, the aim is to provide a clean and functional space for guests to unwind after a day of exploring local "Scenic Spots" or attending to business. The hotel also typically offers various room types to accommodate different group sizes and preferences, such as rooms with king-sized beds or two double beds. Laundry facilities, either self-service or valet, are often provided for guest convenience, especially for longer stays.

It is important to provide a balanced perspective, and some customer reviews suggest areas where the hotel's service and quality might fall short of expectations. One guest reported a distressing incident of missing personal items after their room was cleaned, expressing dissatisfaction with the hotel's lack of urgency and follow-up in investigating the matter. This highlights the importance of guests securing their valuables. Another customer experienced significant issues upon arrival, including system downtime, a faulty card reader, and a perceived unprofessional response from staff regarding payment. This guest also noted that their advertised king-sized room felt cramped, with visible curly hairs on the floor, dirty furniture, and an extremely loud AC unit, leading to an immediate request for a refund. The customer also expressed frustration with the lack of written confirmation for their refund and a phone call being abruptly ended by staff. These instances suggest potential inconsistencies in customer service and room maintenance, which prospective guests should be aware of. While the hotel aims to deliver a positive experience, these reviews indicate that individual experiences can vary and some guests have encountered significant challenges during their stay. Guests are encouraged to communicate any concerns promptly and clearly to the hotel staff to seek resolution.

For promotional information, while specific, time-sensitive promotions are not provided in the given information, hotels in the Courtyard by Marriott brand often participate in the Marriott Bonvoy loyalty program. This program allows members to earn points on stays, which can then be redeemed for free nights, room upgrades, and other travel benefits. Guests are encouraged to check the official Marriott website or contact the hotel directly at (914) 476-2400 or +1 914-476-2400 for current promotions, packages, or special offers that might be available. These promotions could include discounted rates for extended stays, seasonal deals, or packages that combine accommodation with local attractions, making the Courtyard Yonkers Westchester County an even more attractive option for those exploring the "Scenic Spot" offerings of the region. Booking directly with the hotel or through the official Marriott channels often provides access to the best available rates and ensures eligibility for loyalty program benefits. Prospective guests should also consider calling the hotel directly to inquire about any ongoing deals or corporate rates that might apply to their travel needs.

Courtyard Yonkers Westchester County Photos

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Courtyard Yonkers Westchester County Location

Courtyard Yonkers Westchester County

5 Executive Blvd, Yonkers, NY 10701, USA

Courtyard Yonkers Westchester CountyCourtyard Yonkers Westchester County

5 Executive Blvd

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160 Corporate Blvd

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19 Dudley St

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56 Water Grant St

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Warburton Ave @

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Old Croton Aqueduct Trail

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385 Edwards Pl #399

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Lembo Street

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22 Lembo Street

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