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Hotel Fuego Bronx ico

Hotel Fuego Bronx

4325 Park Ave, Bronx, NY 10457, USA

3.0
I paid for an overnight room. But due to an emergency, was not able to stay for the night. I requested a refund and was told they don't do refunds. I was told it was in their policy and I asked to see where it states that but the check in clerk could not show me. She stated it was on the website but I don't see a website for this hotel. I paid $161 for an overnight that I did not even step foot in and was not refunded. - Ashley Pullen
Hotel Fuego Bronx Overview Intro Photos Location Reviews

Hotel Fuego Bronx Introduce

Hotel Fuego Bronx, situated at 4325 Park Ave, Bronx, NY 10457, USA, presents itself as an accommodation option within the Bronx area. While a hotel might not traditionally be categorized as a "Scenic Spot" in the same vein as a park or a landmark, for local users seeking temporary lodging, its location and amenities contribute to the overall landscape of available services. In this context, a hotel functions as a crucial service provider within the broader "Scenic Spot" category by offering a place to stay, which is often a fundamental need for visitors exploring or conducting business in an area. Its presence on Park Avenue positions it within a well-established urban corridor of the Bronx, providing access to public transportation and neighborhood amenities. The hotel's primary function is to provide overnight accommodation, catering to guests who may be visiting the Bronx for various reasons, including family visits, events, or business.

The environment surrounding Hotel Fuego Bronx is typical of an urban setting along a major thoroughfare. Park Avenue is a significant street in the Bronx, characterized by a mix of residential buildings, local businesses, and vehicular traffic. While the hotel itself is a building and not a sprawling natural landscape, its immediate environment includes the sidewalks, streetscapes, and surrounding architecture of the neighborhood. Guests can expect the sounds and sights of a city street. Depending on its specific location on Park Avenue, there might be nearby public parks or small green spaces within walking distance, offering some respite from the urban environment, though these would not be part of the hotel's direct property. The external appearance of the hotel building itself, like many urban hotels, would contribute to the visual fabric of the street. It's important for potential guests to set their expectations for an urban environment, which typically means proximity to diverse populations, various forms of transportation, and the general dynamism of city life. The hotel's proximity to public transport routes along Park Avenue is an integral part of its environmental context, facilitating guest movement throughout the Bronx and beyond.

The services offered by Hotel Fuego Bronx primarily revolve around providing basic lodging. The fundamental service is the provision of overnight rooms for guests. Based on customer reviews, the hotel operates a front desk for check-in and check-out procedures, and staff are available to address guest inquiries and requests, such as changing rooms or providing fresh linens. The operational hours for check-in are typically in the afternoon, as indicated by a customer checking in at 2 p.m. While specific amenities like Wi-Fi, television, or private bathrooms are generally standard in hotels, detailed information about these services is not explicitly provided in the available data. However, the mention of "cups for our room" suggests some basic in-room provisions. A significant aspect of the hotel's service policy, as highlighted in customer feedback, is a strict "no refunds" policy, even in cases where a guest is unable to stay. This policy is reportedly stated as being on a non-existent website, or at least one not easily accessible to customers. This lack of transparency regarding refund policies is a critical service feature to note. The hotel also, as per a customer's experience, appeared to have challenges in ensuring the cleanliness and readiness of rooms for guests, with issues such as dirty blankets, pillows, sheets, floors, and apparent mold on the ceiling. While new pillows and blankets were eventually provided upon request, the initial state of the room suggests inconsistency in housekeeping services. The presence of phone numbers, (347) 758-6262 and +1 347-758-6262, indicates a direct line for inquiries and customer service, although the effectiveness of problem resolution, particularly regarding refunds or room cleanliness issues, is a subject of concern raised by past guests.

The features of Hotel Fuego Bronx, as discernible from the provided information, center on its basic function as a place to stay in the Bronx. Its primary feature is its location on Park Avenue, offering a point of access to the surrounding Bronx neighborhoods. As a hotel, its essential feature is the provision of individual rooms, each intended to offer a private space for guests. While the specific amenities within each room are not detailed, the expectation for a standard hotel would include a bed, private bathroom, and basic furnishings. However, features like cleanliness are a major point of concern, with customer reviews explicitly mentioning "dirty blankets, dirty pillows, dirty sheets, dirty floor," and "mold on the ceiling." Another concerning feature noted is the presence of "crushed weed on the bed" and "things left over from the last guests," suggesting a lack of thorough cleaning between stays. The "no refunds" policy is a key operational feature that significantly impacts the guest experience and financial commitment. The ability to request new linens, even if the room itself was not fully rectified, is a minor feature of its service. The hotel's apparent frequent full booking, as stated by staff ("the hotel is fully booked" when asked for a room change), suggests a consistent demand for its accommodations, despite the mentioned issues. This could imply a market for its price point or location. The hotel serves as a basic lodging option for short overnight stays, fulfilling a fundamental need for temporary shelter. The concerns raised by customers about cleanliness and management's response indicate areas for significant improvement in its operational features.

Promotional information for Hotel Fuego Bronx, based solely on the provided data, is limited. The most direct "promotional" aspect comes from its public listing with an address and phone numbers: (347) 758-6262 and +1 347-758-6262. These contacts allow potential guests to inquire about availability and rates. The existence of customer reviews, although critical in this instance, also serves as a form of publicly available information that influences perception. While the hotel may not have a readily apparent official website for direct promotion as mentioned by a customer, its presence on online travel agencies or mapping services would serve as its primary means of reaching potential guests. In the context of a "Scenic Spot" category, a hotel's promotion would typically highlight its proximity to local attractions, convenient access, or any unique amenities that enhance a visitor's experience of the area. However, the provided information does not detail such promotional efforts. Instead, the available "promotional information" for this hotel, derived from user experiences, inadvertently highlights challenges related to guest satisfaction and service quality. For any potential guest, the reviews themselves act as a significant piece of information influencing their decision-making process. The hotel's continued operation and apparent full bookings suggest a form of underlying demand, which for some guests might be driven purely by location or price point, rather than extensive positive promotional campaigns. Any future promotional efforts would likely need to directly address the issues raised in customer feedback to build a more positive reputation and attract discerning guests.

Hotel Fuego Bronx Photos

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Hotel Fuego Bronx Location

Hotel Fuego Bronx

4325 Park Ave, Bronx, NY 10457, USA

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