Lotte New York Palace Introduce
For New Yorkers seeking a truly iconic and luxurious experience without leaving the vibrant pulse of our city, the Lotte New York Palace stands as an undisputed landmark. More than just a hotel, it's a captivating blend of historical grandeur and contemporary sophistication, offering a unique opportunity to immerse yourself in the rich tapestry of Manhattan's past and present. Located right in the heart of Midtown, "The Palace," as it's affectionately known, provides an exceptional backdrop for any occasion, from a romantic staycation to a special event, or simply a well-deserved indulgence.
The Lotte New York Palace seamlessly integrates the historic Villard Mansion, a stunning architectural masterpiece from the Gilded Age, with a modern, elegant tower. This duality offers guests the best of both worlds: the charm and heritage of a bygone era, coupled with the sleek comfort and amenities expected of a world-class luxury hotel. For locals, it's a chance to step into a piece of New York history, perhaps enjoying a delicious meal in a setting that once hosted society's elite, or simply admiring the breathtaking architecture that has graced countless films and television shows. It's a place where every corner tells a story, and every stay promises an unforgettable chapter in your New York experience.
The Lotte New York Palace boasts one of the most prestigious and central addresses in Manhattan: 455 Madison Ave, New York, NY 10022, USA. This prime location places it directly across from the iconic St. Patrick's Cathedral and mere steps from the bustling energy of Rockefeller Center. For locals, this means unparalleled convenience when exploring the city's best attractions.
Within a short walk, you'll find the high-end boutiques of Fifth Avenue, the cultural treasures of the Museum of Modern Art (MoMA), and the entertainment hub of Broadway's Theater District. Grand Central Terminal, a major transportation nexus, is also just a few blocks away, providing easy access via multiple subway lines (including the 4, 5, 6, 7, and S trains) and Metro-North Railroad. This connectivity ensures that whether you're coming from another borough for a special event or simply meeting friends for a drink, getting to the Lotte New York Palace is a breeze. Its central position in Midtown East makes it not just a destination in itself, but a perfect springboard for experiencing everything that makes New York City so dynamic and exciting.
The Lotte New York Palace is committed to providing an extensive array of services designed to ensure a luxurious and seamless stay for every guest:
- 24-Hour Concierge Service: The dedicated Les Clefs d'Or concierge team is available around the clock to assist with anything from securing theater tickets and making dining reservations to arranging private transportation and offering insider tips for exploring NYC.
- 24-Hour In-Room Dining: Guests can enjoy exquisite gourmet cuisine from the hotel's kitchens delivered directly to their room at any time of day or night.
- Valet Parking: Convenient and secure valet parking services are available, adding ease for guests arriving by car (note: a fee applies).
- State-of-the-Art Fitness Center: A well-equipped fitness center is accessible for guests to maintain their workout routines.
- Full-Service Spa: The hotel features a luxurious spa, offering a range of treatments for relaxation and rejuvenation.
- Laundry and Dry Cleaning Services: Professional laundry and dry-cleaning services are available to ensure guests' attire is always fresh and ready.
- Complimentary Wi-Fi: High-speed wireless internet access is available in rooms and public areas (note: some sources indicate a surcharge for in-room internet, so it's best to confirm directly).
- Meeting and Event Facilities: With over 30,000 sq ft of event space, including the historic Villard Mansion, the hotel is equipped to host everything from grand weddings to corporate conferences.
- Pet-Friendly Policy: The hotel welcomes dogs under 25 lbs (a pet fee applies).
- Maître d'etage Butler Service (The Towers): Guests staying in The Towers section of the hotel benefit from enhanced services including dedicated butler service.
- Packing and Unpacking Service (The Towers): An exclusive amenity for Towers guests, adding an extra layer of luxury and convenience.
- Complimentary Shoe Shine and Pressing (The Towers): Additional perks for those staying in The Towers.
The Lotte New York Palace stands out with several distinctive features and highlights that contribute to its iconic status and appeal:
- The Villard Mansion: This historic landmark, built in 1884, forms the base of the hotel. Its Neo-Italian Renaissance architecture, stunning courtyard, and richly appointed interiors, including the Gold Room and Villard Restaurant, transport guests to the Gilded Age.
- The Towers: A "hotel within a hotel," The Towers offers an elevated level of luxury with bespoke guest rooms and suites on the top 14 floors. These accommodations are known for their enhanced privacy, exclusive amenities, and often stunning skyline views.
- Iconic Madison Avenue Courtyard: Once the carriage entrance to the Villard Mansion, this beautiful, gated courtyard is a unique architectural gem in Midtown and a perfect spot for photos or a quiet moment.
- Villard Restaurant: An iconic setting within the Villard Mansion, offering an elevated breakfast experience and signature cocktails.
- The Gold Room: A stunning space within the Villard Mansion, often used for shared plates and cocktails, offering a modern interpretation of classic elegance.
- Pomme Palais: A charming boutique bakery and coffee shop on-site, perfect for grabbing artisanal pastries and coffee.
- The Lotte New York Palace Spa: A full-service spa providing a tranquil retreat for relaxation and a range of treatments.
- Complimentary Saturday Tours of Villard Mansion: Guests can join a one-hour guided tour with a Palace Historian, offering fascinating insights into the mansion's history and architecture.
- Proximity to St. Patrick's Cathedral: The hotel's location directly across from this magnificent cathedral offers spectacular views and easy access to one of NYC's most revered landmarks.
- Recognizable Filming Location: The hotel's iconic lobby and facade have been featured in numerous popular TV shows (like "Gossip Girl" and "Succession") and movies, adding to its allure.
The Lotte New York Palace, as a premier luxury destination, regularly offers a variety of promotions and packages designed to enhance your stay. These offers can vary based on the season and current events, so it's always recommended for New Yorkers to check the official Lotte New York Palace website directly or contact their reservations team for the most current and detailed information. Some common types of promotions you might find include:
- New York Weekend Getaway: Often provides savings (e.g., up to 20%) when your stay includes a Saturday or Sunday night, with discounts increasing for longer stays (e.g., 10% off for 2 nights, 15% for 3-4 nights, 20% for 5+ nights). These rates usually require a full deposit and are non-refundable.
- Advance Purchase Rates: Discounts for booking your stay a certain number of days in advance.
- Stay More, Save More: Tiered discounts based on the length of your stay, encouraging longer visits.
- Seasonal Packages: Special offers tied to holidays (e.g., Christmas, New Year's) or specific times of the year, which might include unique amenities or experiences.
- Breakfast Included Offers: Packages that bundle your room rate with daily breakfast for registered guests.
- Spa and Wellness Packages: Combinations of luxurious accommodation with bespoke treatments at the Lotte New York Palace Spa.
- "Only At The Palace" Experiences: Exclusive, curated opportunities that might be part of special packages, such as the St. Patrick's Cathedral VIP Tour.
For locals considering a staycation, it's always worth asking if there are any specific "New York Resident" or "Local Appreciation" rates available, as hotels sometimes offer these to encourage patronage from the immediate community. Booking directly with the hotel ensures you receive the most accurate and up-to-date information on all available offers.
Should you wish to plan your visit, make a reservation, or inquire further about the exquisite offerings at the Lotte New York Palace, you can reach them through the following contact details:
- Address: 455 Madison Ave, New York, NY 10022, USA
- Phone: (212) 888-7000
- Mobile Phone: +1 212-888-7000
Their professional team is ready to assist you in making your experience truly unforgettable.
For New Yorkers, the Lotte New York Palace presents an unparalleled opportunity to experience world-class luxury and historical grandeur right in our own backyard. It’s more than just a place to stay for out-of-towners; it's a magnificent urban retreat perfectly suited for a local escape, a memorable celebration, or simply an indulgent break from the city's ceaseless energy. Imagine trading your daily commute for a serene and opulent setting, stepping into the iconic Villard Mansion, or unwinding in the luxurious comfort of the Towers, all within easy reach of your home.
The hotel's prime Midtown location means you're never far from your neighborhood, yet you're transported to a realm of sophisticated elegance. It's an ideal choice for a romantic staycation, allowing you to rediscover New York City's charm from a truly privileged perspective. Whether you're enjoying a gourmet meal, a relaxing spa treatment, or taking the fascinating Saturday tour of the Villard Mansion, the Palace offers a unique blend of historical richness and modern amenities. For those seeking to treat themselves to an extraordinary experience that combines convenience, history, and unparalleled luxury, the Lotte New York Palace is an exceptional choice, proving that sometimes, the most magnificent escapes are found closest to home.
Lotte New York Palace Photos










Lotte New York Palace Location
Lotte New York Palace
455 Madison Ave, New York, NY 10022, USA
Lotte New York Palace
455 Madison Ave
The Towers at Lotte New York Palace
455 Madison Ave
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48 E 50th St
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Lotte New York Palace Reviews
Excellent experience at Lotte Palace. Hotel is a beautiful landmark and interior is gorgeous. Service is top notch. Location is great. Rooms are wonderfully appointed. Food in the restaurant is good. The Saturday tour is highly recommended. Only drawback: there's no lunch offering except room service. My colleagues and I will stay here again.
May 21, 2025 · Geoffrey BaileyThe only good things are the location, the views and the lobby.Beyond that, avoid completely. At the insane price point, the rooms are really aging, and nothing special. The shower is a joke, requiring two levers to be pulled simultaneously to be turned on.The reception staff are brusque and rude, and give no information whatsoever. Not at all the standard of service expected.The breakfast is a joke. The restaurant has to be booked a day in advance, and the tiny coffee shop on site is just that. Hardly any place to sit, and it’s common to see people walking around the lobby in the morning trying to eat a bagel / drink a coffee.There are two halves to the hotel, with the Towers side having nicer, more modern rooms. But the service and breakfast remain the same, and leave much to be desired.
May 24, 2025 · Arjun PachoryVery mediocre experience..Rooms are average, nothing spectacular. The only good thing about this hotel was the location.Front desk staff seem like they are always overwhelmed, not pleasant, not smiling and not welcoming.To ask for a late check out which is a courtesy of having a reservation made by the American Express Platinum card, is like asking for something that I don’t have the right to. The only reason i booked at this hotel was the perks that i get with my card. So you have to appreciate and understand that even if you refuse to provide this complimentary service, you have to do it in a nice way.When I called and asked for a 1pm late check out, the receptionist was very rude, not respectful and very unprofessional. A 2 hour request wasn’t something they were willing to accommodate!The management need to work on improving their service and train their employees to know how to communicate efficiently and respectfully with their guests.If you’re expecting a 5 star service, book somewhere else.I will never return to this place
May 04, 2025 · Izoh AshourFirst the good: the room service here was EXCELLENT. Fast, polite and uniformly delicious. Maybe the best room service I've ever had and that's saying something. And our view of the Cathedral was magnificent and the staff overall were very very nice. The bad: the rooms don't look like they have been updated since the 60s. Furniture, rugs, curtains, etc. were all clean, but very dated. And the NOISE was awful. There was internal construction both mornings and I was woken at 7:00 am two days running. We were paying 1300 a night for a suite and the noise levels were simply unacceptable for a five star hotel. I was told they were working on the elevator but no other attempt was made to make up for this and it was very very troublesome. I would avoid this hotel until they figure out their maintenance issues.
May 13, 2025 · Jenny BWe've just returned from a wonderful family holiday in New York. Our stay at the Lotte New York Palace was the icing on the cake - we couldn't have found a better place to stay!The staff were so friendly and couldn't have done more to help.Jorge at check-in went above and beyond to make sure we had just the perfect rooms. And the wonderful Ray, George and Eddie who made us feel like royalty - you guys were just the best! Your kindness and warm will never be forgotten. Your stories were amazing to hear and your recommendations for places to visit and to eat were truly appreciated.This beautiful hotel is centrally located for all the best places to visit, most of which are only a short distance away. The subways are only a few blocks in either direction too. And the views from the rooms are incredible!We cannot recommend this hotel highly enough and can't wait to visit again. If there were more stars to give, we would give you them all!Thank you so much for making us feel so welcome x
Mar 26, 2025 · M M
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