Motto by Hilton New York City Chelsea

Introduction / Overview

Welcome to Motto by Hilton New York City Chelsea, a contemporary and intelligently designed hotel that stands tall in one of Manhattan's most vibrant neighborhoods. This property redefines the urban hotel experience, offering a streamlined, cozy, and efficient stay tailored for both business and leisure travelers. Guests are consistently impressed by its thoughtful design and the palpable positive "vibe" that permeates the entire hotel. While the rooms are designed for efficiency, ensuring that every square foot is utilized effectively, they are lauded for their "intuitive and practical" layouts, providing "plenty of space and storage for two people," even appreciating details like hooks in the shower! For those visiting New York for work, the hotel is an excellent choice, offering a comfortable and functional space that understands the needs of a modern professional. A standout feature is the friendly, helpful, and highly attentive staff, particularly the front desk team, who are praised for going "above and beyond" to accommodate guest needs. This level of service, often described as "in short supply these days," truly elevates the guest experience. The hotel also boasts a "very nice restaurant" with a popular happy hour, adding to the convenience and enjoyment of your stay. From high-floor rooms offering "very nice" city views to quick and easy luggage pick-up after checkout, Motto by Hilton New York City Chelsea consistently "checked all my boxes" for a positive and memorable visit, making it a compelling choice for anyone looking for a smart and stylish stay in the heart of the city.

Location and Accessibility

The Motto by Hilton New York City Chelsea boasts an exceptional location at 113 W 24th St, New York, NY 10001, USA, placing it strategically in the dynamic Chelsea Arts District. This prime address means guests are perfectly situated to explore some of Manhattan's most beloved landmarks and cultural hotspots. Just two blocks away, you'll find the iconic Madison Square Park and the historic Flatiron Building, offering picturesque views and a pleasant stroll. The hotel is also conveniently about a mile from The High Line, Chelsea Market, Times Square, and Greenwich Village, providing a wide array of attractions within easy reach. The surrounding area is brimming with "dozens of unique eateries, bars, museums, and shops," ensuring that culinary adventures and cultural excursions are always just a short walk from the hotel doors. For getting around the city, the Motto by Hilton Chelsea offers fantastic accessibility to public transport. Multiple subway lines are within close walking distance, including access to the 1, N, R, W, F, M, and L trains via nearby stations like 23rd Street, 28th Street, and 6th Avenue. This extensive subway network ensures seamless travel to virtually any part of Manhattan and beyond, making it incredibly convenient for both business and leisure travelers. Its central location also makes it a practical choice for those with events at Madison Square Garden or appointments in the corporate offices of Chelsea and Flatiron. This combination of a vibrant neighborhood and excellent transport links truly underscores why the Motto by Hilton New York City Chelsea is an ideal base for experiencing the Big Apple.

Services Offered

The Motto by Hilton New York City Chelsea is designed to offer a blend of essential services and thoughtful amenities that cater to the modern traveler, ensuring a comfortable and efficient stay:

• 24-Hour Front Desk with Attentive Staff: Guests consistently praise the "nice, helpful and very attentive" staff, with special mentions like "Brittney from the front desk: she is very helpful and friendly." The front desk is available 24/7 to assist with all inquiries and needs.
• On-Site Restaurant & Bar (Lulla's): The hotel features "a very nice restaurant," Lulla's, offering classic Italian food and signature cocktails for breakfast, lunch, and dinner. It is noted for having a "happy hour" (Tuesday-Friday, 4 PM-6 PM at the bar, with specific happy hour bites and drinks). There is also a coffee bar in the lobby area.
• Complimentary Wi-Fi: High-speed Wi-Fi is included in the daily mandatory destination charge, ensuring guests stay connected throughout their stay.
• Fitness Center: The hotel provides a well-equipped 24-hour fitness center, allowing guests to maintain their workout routines. Some packages include a daily choice of a local meditation session or a 45-minute Orange Theory Training class at a local gym.
• Digital Key & Physical Key Options: While the Hilton Digital Key can be "hit or miss" for some (especially with newer iPhone models), the staff are "very happy to accommodate" requests for two physical keys, ensuring reliable room access.
• Luggage Storage: The staff offers quick and easy luggage storage, a convenient service for guests with early arrivals or late departures.
• Daily Housekeeping: Rooms receive daily housekeeping, ensuring cleanliness and tidiness.
• Pet-Friendly Accommodation: The hotel is pet-friendly, allowing pets up to 40 lbs for a non-refundable fee of $150.
• Concierge Services: Concierge assistance is available to help with local recommendations, dining reservations, and other needs.
• Room Amenities: All rooms are equipped with laptop-compatible safes, soundproofing, air conditioning, heating, hair dryers, private bathrooms with showers (some with excellent water pressure and hooks for loofahs!), and cable channels.
• Connecting Rooms: For families or groups, connecting rooms are available upon request.

Features / Highlights

The Motto by Hilton New York City Chelsea stands out with several key features and highlights that contribute to its exceptional guest satisfaction:

• Stunning City Views: Perched 42 stories high, many rooms, especially those on higher floors (like the 33rd or 27th floor Landmark City View rooms), offer "very nice" and "spectacular" panoramic "city views," providing a truly immersive New York experience.
• Intuitive and Practical Room Layouts: Despite being designed for efficiency, the rooms are praised for their "intuitive and practical" layouts, offering "plenty of space and storage for two people." Guests appreciate thoughtful details like hooks in the shower, which are often overlooked in other hotels.
• Exceptional Staff Attentiveness: The staff are consistently highlighted as "nice, helpful and very attentive," with individual mentions of stellar service (e.g., "All hail Kelvin" from another review and Brittney from this one). Their dedication significantly enhances the overall stay.
• Great Shower and Water Pressure: A frequently praised amenity, the showers offer "great shower and water pressure," providing a refreshing start or end to the day.
• Vibrant On-Site Restaurant (Lulla's) with Happy Hour: The presence of "a very nice restaurant" offering happy hour adds significant value, providing a convenient and enjoyable dining option right within the hotel.
• Modern and Clean Vibe: The hotel embodies a "nice" and clean "vibe," with guests noting the rooms were "clean" and the overall property "checked all my boxes" for cleanliness and atmosphere.
• Soundproofing: While some mention potential noise, guests who live in major cities often find the "soundproofing" adequate, noting that any occasional noise is typical for a busy hotel.
• Efficient Elevator System: Despite some minor "gripes" about waiting, the elevator system is generally efficient for a 40-floor hotel, and not something that significantly impacts the stay.
• Daily Mandatory Destination Charge Benefits: While a charge, it includes valuable perks such as premium Wi-Fi, a daily $10 food & beverage credit, and a daily choice of local meditation or a fitness class, adding tangible value to the stay.

Promotions or Special Offers

As part of the Hilton family of brands, the Motto by Hilton New York City Chelsea frequently participates in various promotions and special offers, primarily through the Hilton Honors loyalty program. These offers are designed to provide added value and incentives for guests. While specific promotions change, common types of deals include:

• Hilton Honors Bonus Points: Members can often earn double, triple, or even more Hilton Honors Points for each night of their stay, helping them earn free nights and other rewards faster. Examples include "2X Points" or "Earn 1,000 Bonus Points on all stays."
• Member-Exclusive Rates: Hilton Honors members consistently receive access to the lowest available rates directly through Hilton's channels.
• Military Family Rate: Active and retired military personnel, veterans, and their families can enjoy exclusive savings at participating hotels.
• Bonus Food & Drink Credit: Certain packages might include a daily incidentals credit (e.g., $10 or $20) for use at the on-site restaurant or coffee bar, providing excellent value for dining. This is notably included in the daily mandatory destination charge for all guests.
• Advance Purchase Discounts: Booking non-refundable rates well in advance can often result in savings.
• AAA/CAA Member Discounts: Members of AAA or CAA can typically receive discounted rates on their bookings.
• Extended Stay Offers: Look for potential discounts when booking for longer durations, such as a minimum of two or more nights.
• Seasonal Sales: Hilton often runs global or regional sales events, where guests can save a significant percentage (e.g., "Save up to 20%") on bookings during specific periods.

To find the most current and comprehensive list of promotions, it is highly recommended to visit the official Motto by Hilton New York City Chelsea page on the Hilton website directly. Booking through official channels ensures you get the best price guarantee and accurate information on all available offers.

Contact Information

For bookings, inquiries, or any assistance during your stay at the Motto by Hilton New York City Chelsea, you can easily reach them through the following contact details:

Address: 113 W 24th St, New York, NY 10001, USA

Phone: (212) 668-8624

Mobile Phone: +1 212-668-8624

Email: fdmottochelsea@hilton.com (as found on official Hilton site)

Conclusion: Why this place is suitable for locals

For New Yorkers, the Motto by Hilton New York City Chelsea offers a compelling and highly suitable option, whether for a convenient staycation, hosting out-of-town guests, or a practical base for work or leisure within the city. Its "fantastic location" in the vibrant Chelsea Arts District means locals are placed at the nexus of culture, dining, and iconic landmarks like Madison Square Park and the Flatiron Building, all within easy walking distance. This allows New Yorkers to experience their own city with a fresh perspective, exploring neighborhoods and attractions they might usually pass by. The hotel's "intuitive and practical" room layouts, while efficient, provide sufficient "space and storage for two people," a valuable commodity in Manhattan, making even compact rooms feel comfortable. The stunning "very nice" views from higher floors offer a unique visual treat that many New Yorkers, even those used to cityscapes, will appreciate. The truly "nice, helpful and very attentive" staff, including standout individuals like Brittney, contribute significantly to a welcoming and stress-free environment, a valued aspect in a busy city. The on-site restaurant, Lulla's, with its "happy hour," provides a convenient and enjoyable dining option, perfect for a local night out without leaving the hotel. Furthermore, the hotel's excellent accessibility to public transport, including multiple subway lines, ensures that any part of New York City is just a short, convenient ride away. For locals seeking a modern, comfortable, and well-located hotel with exceptional service and practical amenities, the Motto by Hilton New York City Chelsea is a highly recommended choice that truly "checked all my boxes" for a great New York stay.

Motto by Hilton New York City Chelsea

113 W 24th St, New York, NY 10001, USA