Residence Inn New York Downtown Manhattan/World Trade Center Area Introduce
For New Yorkers, or those visiting our incredible city for an extended period, finding a hotel that truly feels like a home away from home can make all the difference. The Residence Inn New York Downtown Manhattan/World Trade Center Area, located at 170 Broadway, aims to provide just that, with its emphasis on spacious suites and amenities designed for longer stays. While experiences can vary, one thing consistently stands out: a dedicated staff committed to ensuring a positive visit, as highlighted by glowing reviews praising exceptional customer service.
This Marriott property is designed to cater to a diverse range of guests, from business travelers on assignment in the Financial District to families enjoying an extended vacation. The concept of an "all-suite" hotel means you'll find more than just a room – you'll have a dedicated living space, often including a fully equipped kitchenette. This thoughtful design allows for greater independence and comfort, a true luxury in the dense urban landscape of Manhattan. It’s a place where you can settle in, prepare your own meals, and maintain a routine that feels more akin to living in the city than simply visiting.
The hotel also distinguishes itself with a complimentary breakfast, a valuable perk that starts your day right and saves you money in a city known for its dining expenses. While there may be areas for improvement, the core promise of the Residence Inn brand – comfort, convenience, and a welcoming atmosphere – is clearly present, especially through its highly praised customer service.
The Residence Inn New York Downtown Manhattan/World Trade Center Area is strategically located at 170 Broadway, New York, NY 10007, USA. This address places it squarely in the vibrant heart of the Financial District, directly across from the iconic Trinity Church and just steps away from some of New York City's most significant landmarks and transportation hubs.
For New Yorkers, the hotel's accessibility is a major convenience. It boasts premier access to Midtown Manhattan and the outer boroughs via the Fulton Center subway station, which is just one block north on Broadway. This state-of-the-art transportation hub provides direct access to a multitude of subway lines, including the A, C, J, Z, 2, 3, 4, and 5 trains. The R and W lines are also easily reachable within a short walk. This extensive subway network ensures that guests can navigate the entire city with unparalleled ease, reaching Broadway theaters, Central Park, museums, and various neighborhoods quickly and efficiently.
Beyond mass transit, the hotel's location is a "Walker's Paradise" with a Walk Score of 95, meaning daily errands and exploring nearby attractions can be done entirely on foot. Within minutes, you can reach the 9/11 Memorial & Museum, One World Trade Center and its observation deck, the Westfield World Trade Center for shopping, and the serene Battery Park, offering ferries to the Statue of Liberty and Ellis Island. Wall Street is a mere three-minute walk away, making it ideal for business travelers. The charming South Street Seaport District and Brookfield Place, with its array of shops and eateries, are also well within walking distance. This central, well-connected location truly makes the Residence Inn an excellent base for experiencing all that downtown Manhattan has to offer.
The Residence Inn New York Downtown Manhattan/World Trade Center Area offers a range of services and amenities designed to cater to extended stays and enhance guest comfort:
- Complimentary Buffet Breakfast: Served daily from 6:30 AM to 9:30 AM, offering a variety of hot and cold items, including eggs, yogurt, fruit, and more.
- Full Kitchenettes in Suites: Each suite is equipped with a kitchenette that includes a refrigerator, microwave, dishwasher, coffee/tea maker, cookware, dishes, and utensils, allowing guests to prepare their own meals.
- 24-Hour Fitness Center: Guests have access to a gym open around the clock to maintain their workout routines.
- Free Wi-Fi and Wired Internet: Available in both public areas and guest rooms, ensuring seamless connectivity.
- Bar/Lounge: An on-site bar, "Bar @ The Inn," offers drinks and a relaxed atmosphere. Happy hour is also typically offered.
- 24-Hour Front Desk: Round-the-clock service for check-in/out, assistance, and inquiries.
- Pet-Friendly Accommodation: The hotel welcomes pets (up to two pets, 25 lbs max, with a $100 per pet, per stay fee). Pets are permitted to be unattended in guest rooms.
- Laundry Facilities: Self-serve laundry facilities are available, along with dry cleaning and laundry services (surcharge).
- Business Center: Equipped for guests who need to work or handle business tasks.
- Babysitting Services: Available for a surcharge, providing convenience for families.
- Convenience Store/Snack Bar/Deli: On-site options for quick bites, drinks, and essentials.
- Room Service: Available for dining convenience.
- Complimentary Newspapers in Lobby: A small touch for guests to stay informed.
- Housekeeping: While designed for extended stays, rooms receive regular housekeeping, often with less frequency than traditional hotels but ensuring cleanliness.
The Residence Inn New York Downtown Manhattan/World Trade Center Area offers several features that enhance the guest experience, particularly for those on longer visits:
- Spacious All-Suite Accommodations: This is a standout feature. Guests receive more space than a typical hotel room, with separate living and sleeping areas (in some suite types) and full kitchenettes, providing a more comfortable and functional environment.
- Complimentary Hot Breakfast: The inclusive breakfast is a significant benefit, offering a diverse spread that saves time and money for guests daily. Many reviewers highlight this as a major positive.
- Excellent Customer Service: Reviews frequently praise the hotel staff, with specific mentions of individuals like Jane at the front desk, for being "super nice and friendly," proactive, personable, and professional. This high level of service can significantly elevate a stay, turning a good experience into an exceptional one.
- Prime Downtown Location: Its address on Broadway places guests within walking distance of major historical landmarks (Trinity Church, 9/11 Memorial), cultural sites, shopping (Westfield WTC, Brookfield Place), and the core of the Financial District.
- Full Kitchenettes: The inclusion of a full refrigerator, microwave, and dishwasher in every room is ideal for extended stays, allowing guests to cook their own meals, store groceries, and maintain a sense of normalcy during their travels.
- Pet-Friendly Policy: The hotel's welcoming stance towards pets (with a reasonable fee and the ability for pets to be unattended) is a huge plus for New Yorkers and visitors who travel with their beloved furry companions.
- 24/7 Fitness Center: The availability of a fitness center around the clock ensures guests can work out on their own schedule, a valuable amenity for maintaining wellness.
The Residence Inn New York Downtown Manhattan/World Trade Center Area, like many Marriott properties, offers various promotions and special offers, particularly for longer stays and those booking directly through Marriott's official channels. While specific offers can change, here's what New Yorkers can typically expect:
- Marriott Bonvoy Member Rates: Members of the Marriott Bonvoy loyalty program often receive exclusive discounts, free Wi-Fi, and the ability to earn and redeem points for stays. Signing up for this program is a basic "promotion" that provides ongoing benefits.
- Extended Stay Discounts: As an extended-stay brand, Residence Inn frequently offers reduced rates for longer bookings (e.g., 5+ nights, 7+ nights, or monthly rates). These are ideal for New Yorkers on temporary assignments or visitors planning an immersive trip.
- Package Deals: The hotel may offer packages that bundle the room with other amenities, such as parking (though parking is off-site and paid), or specific attractions. Guests should check the Marriott website for the "Deals" or "Offers" section specific to this hotel.
- "Destination Fee" or "Amenity Fee" Vouchers: It's important to note the additional $25 per night "amenity fee" or "destination fee." While an extra charge, some reviews indicate this fee includes a daily voucher (e.g., $25 credit) for the hotel's canteen/mini-market and may even include tickets for local attractions like a Statue of Liberty cruise for two. Guests should confirm what specifically is included in this fee upon booking or check-in, as contents can vary.
- Government & Military Rates: Special rates are often available for government employees and military personnel.
- AAA/CAA Member Discounts: Members of AAA or CAA may qualify for discounted rates.
For the most accurate and up-to-date promotions, New Yorkers are strongly encouraged to visit the official Marriott website for the Residence Inn New York Downtown Manhattan/World Trade Center Area and check their "Deals" or "Packages" section, or call the hotel directly.
For reservations, inquiries, or any assistance during your stay at the Residence Inn New York Downtown Manhattan/World Trade Center Area, please use the following contact information:
Address: 170 Broadway, New York, NY 10007, USA
Phone: (212) 600-8900
Mobile Phone: +1 212-600-8900
For online bookings, detailed information about suites, amenities, and current promotions, it is best to visit the official Marriott website for this property. The 24-hour front desk is always available to assist guests in person or over the phone.
The Residence Inn New York Downtown Manhattan/World Trade Center Area is particularly well-suited for New Yorkers who prioritize comfort, independence, and exceptional service during their stay, whether for an extended visit or a shorter trip. For locals planning a staycation in the Financial District, or hosting out-of-town guests who appreciate the conveniences of home, this hotel offers a unique advantage with its all-suite accommodations and full kitchenettes. This allows for greater flexibility with meals, dietary needs, and a sense of routine that can be very comforting in a new environment.
The complimentary daily breakfast is a significant perk, saving both time and money, and allowing guests to start their day energized before exploring the city. While some elements like elevator speed or initial room cleanliness can be inconsistent, the consistent praise for outstanding customer service, as exemplified by team members like Jane, demonstrates a genuine commitment to guest satisfaction. This personal touch can truly transform a stay, making guests feel valued and cared for.
Furthermore, the hotel's prime location on Broadway, just steps from the World Trade Center site, Wall Street, and numerous subway lines, makes it incredibly convenient for navigating the entire city. For New Yorkers, this means easy access to cultural attractions, dining, shopping, and business districts without the hassle of long commutes. Its pet-friendly policy is another valuable feature for locals who wish to travel with their furry family members. Despite any minor drawbacks, the blend of spacious living, essential amenities, and dedicated service makes the Residence Inn New York Downtown Manhattan/World Trade Center Area a suitable and appealing choice for those seeking a practical yet comfortable lodging experience in the heart of our vibrant city.
Residence Inn New York Downtown Manhattan/World Trade Center Area Photos










Residence Inn New York Downtown Manhattan/World Trade Center Area Location
Residence Inn New York Downtown Manhattan/World Trade Center Area
170 Broadway, New York, NY 10007, USA
Residence Inn New York Downtown Manhattan/World Trade Center Area
170 Broadway
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Residence Inn New York Downtown Manhattan/World Trade Center Area Reviews
We stayed at the Residence Inn Downtown and had a mixed experience. The breakfast was definitely the highlight—great variety and well-prepared.Unfortunately, the room itself fell short. The bathroom was dirty when we arrived, and it was clear the toilet had been heavily used and not cleaned beforehand. The view was nonexistent, and the bed sheets were so thin that we had to turn the heat up to 25–26°C just to stay warm.Also worth noting: the hotel charges an extra $25 per night for “amenities”, which seems odd—shouldn’t that be built into the price already?Lastly, the elevators were painfully slow. We regularly waited 5+ minutes just to get up or down. Definitely not ideal when you’re on a schedule.Wouldn’t stay here again unless some improvements are made.
May 13, 2025 · AlwaysSelmaMy experience at the Residence Inn New York Downtown Manhattan/World Trade Center Area yielded some of the best customer service ever experienced.Specifically, Jane at the front desk went out of her way to ensure that my stay exceeded expectations. She greeted me (and my family) by name when we showed up, was proactive in her communication of getting rooms ready when we showed up early, and was personable/professional in all of our interactions. She even followed up with me partway through my stay to ensure everything was going well regarding my stay at the hotel.I am extremely happy with my experience at this hotel and will be staying here when I visit NYC from now on.
May 07, 2025 · Michael HwangWe had a king suite with a sleeper sofa to accommodate my son, husband, and me. It was a spacious room for NYC, and we were very comfortable. I have stayed at another hotel in Times Square, and prefer this one as itis much quieter. It was conveniently located close to WTC and subway, so we could explore the rest of the city. Staff was helpful and courteous. Free breakfast was wonderful. We enjoyed the $25 room credit at the bar; Olgar and Jorge were great bartenders!
Mar 22, 2025 · Tiffani FrostJane at the front desk was an absolute delight and a friendly representative to greet us for our one night stay in lower Manhattan. My wife and I had just rushed out of our taxi and left a pricy reusable water bottle inside the car. Jane was very courteous and gave us phone numbers and websites to place a lost and found look out for the item. However, 20 minutes go by after checking in and Jane calls our room, telling to tell us that our taxi driver is looking to coordinate a drop off of the left behind water bottle. She shared genuine excitement when we were able to retrieve it, and without her and the cab drivers coordination with us, the bottle would have long gone. My wife and I could not be more appreciative of her sincerity and kindness. Room was spacious, comfortable, and clean from top to bottom. Food was fantastic. Great location for quick and easy walks to several attractions around the financial district/WTC complex. Highly recommend!
May 21, 2025 · Benjamin KellyOur stay at the Residence Inn by Marriott was excellent from start to finish. The hotel is in a fantastic location for exploring downtown Manhattan, and the staff was always friendly and helpful. A special mention goes to Jorge, the bartender at the hotel bar—he’s multilingual, professional, and made us feel truly welcomed every evening. The room was cleaned perfectly every day. Highly recommend for a comfortable and warm experience in NYC!
Apr 30, 2025 · Jader Ronconi
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