Virgin Hotels New York City Introduce
New Yorkers are always on the pulse of what's fresh and exciting in the city, and when it comes to hospitality, Virgin Hotels New York City, located at 1227 Broadway, New York, NY 10001, USA, has quickly established itself as a vibrant and highly sought-after destination. Far from being just another place to lay your head, Virgin Hotels aims to redefine the urban hotel experience, injecting it with the brand's signature playful spirit, cutting-edge design, and a genuine commitment to guest comfort. It’s a place where you can feel the energy of the city while enjoying a truly luxurious and personalized stay.
This hotel, a relatively new addition to the city's diverse hotel landscape, has already garnered significant praise from both visitors and locals for exceeding expectations. As one satisfied guest perfectly put it, "This hotel exceeded our expectations in so many ways and we absolutely loved our visit here. Service, location and rooms were all excellent!" Whether you’re celebrating a special occasion, hosting out-of-town guests, or simply seeking a sophisticated staycation to explore a different side of your own city, Virgin Hotels New York City offers an unparalleled blend of style, comfort, and dynamic social spaces. From its exceptional rooftop pool with stunning city views to its top-tier dining options, it’s designed to be a complete experience, not just a temporary lodging.
Virgin Hotels New York City boasts a truly enviable address at 1227 Broadway, nestled in the vibrant NoMad (North of Madison Square Park) neighborhood of Manhattan. This prime location places guests right in the heart of the action, at the intersection of business, culture, and entertainment. From the hotel, you're just steps away from iconic landmarks and popular attractions. The majestic Empire State Building is within easy walking distance, offering breathtaking views of the city. Madison Square Park, a beloved urban oasis known for its art installations and Shake Shack original location, is also just a short stroll away. The bustling streets around Herald Square, home to Macy's flagship store, provide endless shopping opportunities. The cultural richness of the Flatiron District and the historic charm of Greenwich Village are also easily accessible.
The accessibility of Virgin Hotels New York City is a major advantage for navigating the city. The hotel benefits from being incredibly well-connected to New York City's extensive public transportation network. Several subway lines are within a very short walking distance, including the N, Q, R, W, B, D, F, M, 1, 2, 3, and 6 trains. This comprehensive subway access ensures that guests can quickly and efficiently reach virtually any part of Manhattan, Brooklyn, Queens, and beyond. Whether you're heading to a Broadway show, exploring museums, or commuting to a business meeting, the ease of access to public transit is a significant convenience. Furthermore, numerous bus lines operate along Broadway and nearby avenues, providing additional options for getting around. For those who enjoy walking, the surrounding NoMad and Chelsea neighborhoods are highly pedestrian-friendly, inviting exploration on foot.
Virgin Hotels New York City distinguishes itself through a comprehensive array of services designed to provide a truly seamless, comfortable, and engaging guest experience. The focus is on anticipating needs and delivering thoughtful amenities.
- 24-Hour Front Desk and Concierge: Ensuring assistance and local recommendations are always available.
- Complimentary High-Speed Wi-Fi: Unrestricted bandwidth Wi-Fi is available throughout the property at no additional cost.
- Room Service: Available 24 hours, offering convenience for dining in.
- Full-Service Spa (Exhale Spa): A luxurious spa with 10 treatment rooms, sauna, steam room, hammam, snow room, and a salt room, offering massages, facials, and recovery therapies.
- 24-Hour Fitness Center: A well-equipped gym on the 5th floor with cardio machines (including treadmills, ellipticals, rowing machines), Technogym bikes, and free weights, offering incredible views of the Empire State Building.
- Seasonal Outdoor Rooftop Pool (The Pool Club): A heated outdoor pool on the 4th floor with impressive city views, loungers, and cabanas, open seasonally.
- Multiple Dining & Bar Venues: Includes Everdene (a vibrant New American restaurant with an outdoor patio), The Pool Club Bar (for poolside food and drinks), and an upstairs lounge perfect for a nightcap.
- Daily Housekeeping: Ensuring rooms are kept clean and refreshed.
- Luggage Storage: Convenient for early arrivals or late departures.
- Valet Parking: Available for guests, though with a surcharge.
- Pet-Friendly Policy: Welcoming furry friends with special amenities, including pet amenities for companions.
- Meeting and Event Spaces: Including 8 meeting rooms and a banquet hall for various events.
- VIP Check-in/Check-out and Express Check-in/Check-out: Streamlining the arrival and departure process.
- Happy Hour / Spirit Hour: Often available for "The Know" members (Virgin Hotels' loyalty program), offering complimentary cocktails.
- Grocery Shopping Service: A convenient amenity for longer stays or specific dietary needs.
- Children Stay Free Policy: Making it appealing for families traveling with kids.
Virgin Hotels New York City shines with distinctive features and highlights that embody the brand's unique approach to hospitality, making it a standout choice in a city saturated with hotels.
- Signature "Chamber" Layout: Rooms (referred to as Chambers) feature a patented, smart design with two distinct areas: "The Dressing Room" with a full vanity and extra-large shower with a bench, and "The Lounge" with Virgin Hotels' ergonomic lounge bed and convenient amenities for work and play. This separation enhances comfort and functionality.
- Incredible City Views: Many rooms, particularly on higher floors, offer breathtaking views of the New York City skyline, including iconic sights like the Empire State Building. Guests rave about waking up to these expansive vistas.
- The Pool Club - NYC's Rooftop Oasis: A major highlight is the seasonal outdoor rooftop pool on the 4th floor. This chic "Pool Club" provides a glamorous escape with a heated pool, stylish loungers, private cabanas, and a bar offering food and drinks, all against a stunning city backdrop. It’s an undeniable draw during warmer months.
- Everdene - The Social Epicenter: The hotel's main restaurant, Everdene, is more than just a dining spot. It's described as a lively epicenter of cultural activity, occupying the entire third floor with entertainment-anchored spaces that transition from day to night. It offers New-American cuisine, curated cocktails, and sweeping views.
- No Nickel & Diming Policy: Virgin Hotels is known for its transparent pricing, offering perks like unrestricted bandwidth Wi-Fi at no cost and street-priced mini-bar items, which is a refreshing change from typical hotel charges.
- The Know Loyalty Program: Signing up for "The Know" (free to join) grants access to exclusive benefits such as room upgrades, member rate discounts, special event and dining offers, and a complimentary daily "Spirit Hour" cocktail.
- Tech-Forward Guest Experience: The Virgin Hotels App, "Lucy," allows guests to control room temperature, order room service, customize mini-fridge contents, and manage other hotel services directly from their smartphone, enhancing convenience and personalization.
- Pet-Friendly with Style: Unlike many hotels, Virgin Hotels NYC truly welcomes pets, providing amenities and a comfortable environment for them, making it ideal for New Yorkers who want to include their furry friends in their staycation plans.
- Artful and Vibrant Interiors: The hotel's design aesthetic is bold and contemporary, incorporating unique art pieces and vibrant decor that reflect the Virgin brand's playful and edgy personality.
Virgin Hotels New York City frequently rolls out attractive promotions and packages tailored to various traveler needs, including specific offers for New York residents. It's always best to check their official website directly for the most up-to-date and exclusive deals. Here are some typical promotions you might find:
- Love For The Locals: A standout offer, providing up to 30% savings for New York residents, often including two complimentary signature cocktails at Everdene. A valid state ID is typically required at check-in. This is perfect for staycations!
- Stay Longer and Save: Discounts for booking extended stays (e.g., 20% savings for 2+ nights, or even more for longer durations).
- Advance Purchase Rates: Savings (up to 30% has been noted) for booking your stay 14 or more days in advance.
- Breakfast Awaits: A package that includes the best available rate plus daily breakfast at Everdene, ensuring a delicious start to your day.
- A Suite Offer: Special savings (e.g., up to 20%) on suites, often accompanied by a late checkout benefit, allowing guests to indulge in more spacious accommodations.
- Spa Recovery Retreat: Includes a complimentary day pass to the Hammam, Sauna, Snow Room & Salt Lounge Journey at Exhale Spa, plus a one-time 25% off any spa therapy. This is ideal for those seeking wellness and relaxation.
- Know Member Perks: Guests who sign up for "The Know" loyalty program receive guaranteed benefits like personalized mini-fridge stocking, room upgrades (subject to availability), and access to the "Spirit Hour" with complimentary drinks. During summer, "Know" members might even get guaranteed late check-out.
These promotions are designed to enhance the value of your stay, whether you're planning a quick city escape, a business trip, or a full-fledged luxury vacation. Visiting the "Offers" section on the Virgin Hotels New York City website is highly recommended to find the deal that best suits your plans.
To book your stay, inquire about events, or learn more about the exceptional offerings at Virgin Hotels New York City, please use the following contact details:
Hotel Name: Virgin Hotels New York City
Address: 1227 Broadway, New York, NY 10001, USA
Phone: (212) 213-0090
Mobile Phone: +1 212-213-0090
For direct reservations, more information on services, or to explore current promotions, you can visit their official website, which is typically found by searching "Virgin Hotels New York City official website" online. The website also often provides direct booking portals and detailed menus for their dining establishments. For real-time updates and customer service, calling the hotel directly is often the most efficient method.
For New Yorkers, Virgin Hotels New York City is an exceptionally suitable and exciting destination, offering far more than just a place to sleep. It provides a unique blend of luxury, convenience, and vibrant social experiences that cater perfectly to the local urban lifestyle, making it an ideal choice for staycations, special occasions, or hosting out-of-town guests.
Firstly, its prime NoMad location on Broadway is incredibly accessible from all corners of the city. For locals, this means a hassle-free trip to a luxurious retreat without needing to leave the five boroughs. Whether you’re coming from Uptown, Downtown, or one of the outer boroughs, the excellent subway and bus connectivity ensures a smooth journey, allowing you to seamlessly integrate a hotel stay into your busy city schedule.
Secondly, the hotel's distinctive features, especially the seasonal outdoor rooftop pool and the dynamic Everdene restaurant, offer exceptional entertainment and dining options right within the building. These aren't just amenities for tourists; they're stylish venues that attract a local crowd, providing perfect spots for a night out, a relaxed brunch, or a sophisticated gathering with friends. The availability of a high-end spa and a well-equipped 24/7 gym also means New Yorkers can maintain their routines or indulge in some self-care without having to venture far.
Lastly, Virgin Hotels New York City’s commitment to a "No Nickel & Diming" policy and their "Love For The Locals" promotion (offering significant savings for NY residents) demonstrates a genuine understanding of the local market. The pet-friendly policy is also a major plus for New Yorkers with furry companions, allowing them to truly enjoy a home-away-from-home experience. This combination of prime location, top-tier amenities, and a local-friendly approach makes Virgin Hotels New York City a truly appealing and practical choice for any New Yorker seeking an elevated urban escape.
Virgin Hotels New York City Photos










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Virgin Hotels New York City
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Virgin Hotels New York City Reviews
This hotel exceeded our expectations in so many ways and we absolutely loved our visit here. Service, location and rooms were all excellent! My husband and I stayed here to celebrate our anniversary and we feel like we found a true gem in the city. The staff were friendly and helpful. Rooms were clean and comfortable and staff were always available and willing to help accommodate us as best as possible. We enjoyed the bar while watching a Knicks game, enjoyed the rooftop terrace and strolled the nearby streets( lots to do and see nearby). There was also an upstairs lounge in the hotel that offer great views of the city skyline and was perfect for a nightcap. We also LOVED the breakfast. For value, service and luxury this hotel hits all the marks and more! We look forward to visiting the spa and enjoying the outdoor rooftop pool on a next visit but we did take a peek and they look like amazing spaces to relax and unwind. We will defiantly make this one of our go to places in New York.
May 24, 2025 · Leona WhiteI just has a 8-night stay at Virgin Hotels NYC, and it was a good experience overall. My room on level 35 & had an amazing view that truly enhanced my visit. The room size was surprisingly spacious for NYC, which made my stay even more comfortable.The hotel's location is excellent, conveniently situated for whatever you need to do, whether it's a short walk or a quick Uber ride to various attractions. I found the hotel to be clean, and the bed was incredibly comfortable, ensuring a restful night’s sleep with jet-lag.One downside was the lack of daily room service, which felt a bit disappointing given the price point of the room. However, it didn’t significantly impact my overall experience.The gym facilities were outstanding, offering everything you might need for a solid workout. That said, I could have done without the female trainer who seemed to yell at (or talk out loud wihtout condieration) her clients daily; a more supportive approach would have been appreciated.The front-of-house staff exemplified the warm and helpful service that the Virgin brand is known for. They made my stay feel even more welcoming and enjoyable—kudos to the team!Dining at Everdene was a highlight, with first-class breakfast.I would rate my stay a solid 9.3 out of 10. Virgin Hotels NYC is a great choice for anyone looking to enjoy a comfortable and stylish stay in the city, and I will definitely return.
Apr 26, 2025 · 326 218This is far far far from a 5 star hotel. If you want a five star hotel go to The Fifth Avenue hotel. Google it. See for yourself. We paid 50k for an event and room blocks at this hotel and it hurt. There were two event rooms offered to us that were taken off the table. One was the top floor room that got turned into a bar. Second was the pool area only to find out later that it’s not even filled at beginning of May. Then the furniture that we toured in Everdeen library we were told we could have it just the way it was set up but a week before arrival I asked for photos and was saddened all the furniture was removed and turned into a diner set up with 4 tops everywhere. I feel really bad for our salesperson because she was great considering what she had to work with. The furniture available for us to design our own set up was 3 star at best. We made it work but it was a grueling experience. Thank goodness our guests had the most wonderful time food and drink service was really good; and views and weather were stunning. But as a host it was not a 50k experience.
May 10, 2025 · Cynthia StarostaSo I work nearby and never knew the hotel has so much to offer. I was walking by and saw some umbrellas on and tables a few floors up. So I came in and found out they have bar/restaurant on the 3rd fl. As well as the rooftop. Was greeted by Shahab who took me to the outside bar. Two people at the bar took care of me. Carlos and Paula. Both welcoming and friendly. Carlos makes amazing drinks and Paula passed by offered me the menu for food. Everything looked good just wasn’t that hungry to be honest. Will definitely be returning
May 27, 2025 · Paul MOverpriced and Underwhelming – Wouldn’t Stay AgainOur stay at Virgin Hotels New York was a big letdown. While the place looks nice on the surface, the experience was far from smooth. First off, we were hit with a surprise £100 per night deposit that wasn’t mentioned in our booking confirmation—pretty unacceptable for a hotel of this supposed standard, even stated in the booking that all fees and service charges were included.We arrived at 4pm, only to be told our room wasn’t ready. After multiple delays and vague updates, we didn’t get our keys until 7.30pm. Not exactly the welcome you expect after traveling on a 9 hr flight and 2 hour drive to heathrow.We were also promised a drinks voucher on arrival, which was given but after repeated requests, and when we asked for prices on extras, we were either ignored or brushed off.The staff were friendly and the views from the hotel room were good and the room clean, but that’s about the only positive. For the price, there are far better hotels in the area that are more transparent and actually deliver on what they promise. Definitely not worth it and Virgin has a long way to go to deliver.
Apr 30, 2025 · Andrew Bayliss
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