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DoubleTree by Hilton Long Island City New York

38-15 9th St, Long Island City, NY 11101, USA

2.0
I recently stayed at the DoubleTree by Hilton in Long Island City and overall, my experience inside the hotel was great. The room was spacious, clean, and the bed was very comfortable — definitely appreciated after long workdays.However, I do have serious concerns about the surrounding area. As a woman traveling alone for business, I did not feel safe. One evening, while following GPS directions to the subway, I was led through a series of buildings where groups of 5-6 men were gathered outside nearly every door. The atmosphere felt extremely unsafe, and I genuinely feared for my safety. Because of this, I would not recommend this hotel to any woman — or group of women — traveling alone.Additionally, I strongly suggest the hotel consider offering a complimentary breakfast. Given how unsafe the area can feel, it would be a valuable and thoughtful amenity that would help guests avoid having to leave the property early in the morning.Unfortunately, due to the concerns with the neighborhood, I do not plan to stay at this property again during future business trips. - Alexandra Linares-Pena
DoubleTree by Hilton Long Island City New York Overview Intro Photos Location Reviews

DoubleTree by Hilton Long Island City New York Introduce

Introduction / Overview

For those seeking a comfortable and well-connected stay in the dynamic New York metropolitan area, the DoubleTree by Hilton Long Island City New York offers a blend of familiar Hilton comfort with the strategic advantage of a Long Island City location. Situated just across the East River from Manhattan, this hotel provides a practical and often more spacious alternative to the typically compact and pricier accommodations found in the heart of the city. Whether you're in town for business, leisure, or hosting visiting friends and family, the DoubleTree by Hilton aims to provide a welcoming and efficient experience, complete with the signature warm chocolate chip cookie upon arrival.

Guests frequently commend the hotel's interior, particularly the spaciousness and cleanliness of the rooms, and the comfort of the beds, which are highly valued after a long day of work or sightseeing. As part of the globally recognized Hilton brand, the DoubleTree maintains a standard of quality and service that travelers have come to expect. While the surrounding neighborhood may present certain considerations for some guests, the hotel itself focuses on delivering a reliable and pleasant internal environment. It serves as a strong contender for those who prioritize a comfortable personal space and easy access to Manhattan's myriad attractions, making it a viable option for a wide range of New York City visitors.

Location and Accessibility

The DoubleTree by Hilton Long Island City New York is located at 38-15 9th St, Long Island City, NY 11101, USA. This address places the hotel in Long Island City (LIC), a vibrant and rapidly evolving neighborhood in Queens known for its artistic community, burgeoning culinary scene, and striking waterfront parks offering panoramic views of the Manhattan skyline. LIC has become a popular choice for visitors to New York City who seek a balance between affordability and convenient access to Manhattan.

The hotel boasts excellent accessibility to New York City's extensive public transportation network. The nearest subway station, 21 St-Queensbridge, is approximately a 9-minute walk from the hotel. This station provides direct access to the F train, which offers quick and efficient service to key Manhattan destinations such as Midtown, Rockefeller Center, and the Theater District. This makes navigating the city for sightseeing, business meetings, or entertainment remarkably straightforward. Other nearby subway lines in Long Island City, including the N, W, R, M, and 7 trains (accessible from stations like Queensboro Plaza, a slightly longer walk or short ride away), further expand transit options, connecting guests to various parts of Manhattan and beyond.

While the interior of the hotel consistently receives positive remarks for its comfort and cleanliness, it is important to address some guest concerns regarding the immediate surrounding area. Some reviews indicate that the neighborhood, particularly when walking to and from the subway, can feel less secure, especially for solo female travelers or at night. The presence of industrial buildings and residential projects nearby has been noted by some guests as contributing to an atmosphere that feels "unsafe." However, other guests have found the area to be safe, especially during the day, and acknowledge that such conditions can be part of urban environments. For those concerned, ride-sharing services are readily available for shorter distances, offering an alternative to walking at night. Despite these specific neighborhood perceptions, the hotel's undeniable advantage remains its quick and easy subway link to the heart of Manhattan.

Services Offered

The DoubleTree by Hilton Long Island City New York provides a range of services designed to offer a comfortable and convenient stay for its guests, upholding the brand's commitment to hospitality.

  • Spacious and Clean Rooms: A frequently highlighted service is the provision of spacious and immaculately clean rooms. Guests appreciate the ample space, which is a significant advantage in a city known for compact hotel accommodations.

  • Comfortable Beds: The hotel is praised for its very comfortable beds, ensuring a restful night's sleep, which is essential after a day of city exploration or work.

  • Signature Warm Chocolate Chip Cookie: Guests receive a complimentary warm chocolate chip cookie upon check-in, a signature DoubleTree offering that adds a welcoming touch to the arrival experience.

  • Complimentary WiFi: The hotel provides free Wi-Fi throughout the property, allowing guests to stay connected for business or leisure.

  • Fitness Center: A fitness center is available, enabling guests to maintain their workout routines while traveling.

  • 24-Hour Front Desk: A dedicated front desk staff is available around the clock to assist with check-ins, check-outs, and any guest inquiries or needs, ensuring responsive service.

  • Luggage Storage: For guests with early arrivals or late departures, luggage storage services are typically available, providing flexibility for exploring the city without carrying bags.

  • On-Site Coffee Shop/Cafe: The hotel features a coffee shop or café on-site, offering a convenient option for beverages and light bites.

  • Valet Parking: Valet parking is available, though it comes with a surcharge. This can be a valuable service in an urban environment where parking can be challenging.

  • In-Room Amenities: Rooms are equipped with modern conveniences such as a 50-inch Smart TV with streaming services (Netflix, Hulu), coffee/tea makers, safes, iron/ironing boards, and private bathrooms with complimentary toiletries and hair dryers.

It is important to note that, according to Hilton's official information, complimentary breakfast is not a standard offering at this specific DoubleTree property. Breakfast is available at a cost, either à la carte or as a buffet. This is a point of concern for some guests who expect complimentary breakfast from DoubleTree.

Features / Highlights

The DoubleTree by Hilton Long Island City New York offers several key features that contribute to a comfortable and generally satisfying stay, particularly for those familiar with the Hilton brand.

  • Consistent Hilton Comfort: A significant highlight is the reliable comfort and quality expected from a DoubleTree by Hilton property. Guests frequently praise the spaciousness and cleanliness of the rooms, alongside the very comfortable beds, ensuring a good night's sleep after a busy day in the city.

  • Excellent Room Amenities: Rooms are well-appointed with modern conveniences, including 50-inch Smart TVs with streaming services like Netflix and Hulu, coffee/tea makers, safes, and ample workspace. These amenities cater to both leisure and business travelers, enhancing the in-room experience.

  • Strategic Long Island City Location: Positioned in Long Island City, the hotel provides a strategic base for exploring New York City. It offers a more budget-friendly alternative to Manhattan accommodations while still maintaining excellent subway access to the city's main attractions.

  • Proximity to Subway: Despite some concerns about the immediate surrounding blocks, the hotel's strong proximity to the F train at 21 St-Queensbridge (approximately a 9-minute walk) is a major highlight. This allows for quick and direct access to Midtown Manhattan, simplifying transit for sightseeing and business.

  • On-Site Facilities: The presence of a fitness center and an on-site coffee shop/cafe provides convenient options for guests within the hotel premises. Valet parking, though for a fee, is also a valuable feature in NYC.

  • Hilton Honors Benefits: For Hilton Honors members, staying at this DoubleTree property allows for the accumulation of points and potential access to member-exclusive benefits, which can enhance the value of the stay.

It is important to acknowledge that some guest experiences regarding customer service have been noted as less than ideal, with mentions of "indifference" or "unprofessional" attitudes. However, other guests have reported positive interactions, suggesting variability in service delivery. Similarly, while rooms are generally clean and comfortable, some reviews indicate small room sizes, which can be a point of consideration for some travelers.

Promotions or Special Offers

As part of the extensive Hilton Hotels & Resorts portfolio, the DoubleTree by Hilton Long Island City New York regularly participates in various promotions and special offers throughout the year. These promotions are designed to provide added value and incentives for guests considering a stay. While specific deals can vary based on seasonality, demand, and Hilton's global marketing campaigns, potential guests are always encouraged to check the official Hilton website or contact the hotel directly for the most current and applicable offers.

Common types of promotions that guests might find include:

  • Hilton Honors Member Discounts: Members of the free Hilton Honors loyalty program often receive exclusive lower rates, known as "Member Rates." Additionally, members can earn points for their stays, which can be redeemed for free nights, experiences, and other rewards. Joining Hilton Honors is highly recommended for frequent travelers.

  • Advance Purchase Rates: Discounts are often available for booking rooms well in advance, typically requiring non-refundable payment.

  • Stay Longer & Save: Reduced nightly rates may be offered for extended stays, encouraging guests to book for multiple nights.

  • Seasonal and Holiday Promotions: Hilton often runs specific campaigns tied to major holidays, peak travel seasons (e.g., summer, festive periods), or special events in New York City.

  • AAA/AARP Discounts: Special rates are typically available for members of organizations like AAA (American Automobile Association) or AARP.

  • Government/Military Rates: Discounted rates are usually offered for eligible government employees and military personnel.

It's important to note that while some past information or third-party sites might suggest complimentary breakfast, official Hilton channels indicate that breakfast at this DoubleTree property is available at a cost (either à la carte or a buffet for a fee). Therefore, guests should factor this into their budget or look for packages that explicitly include breakfast if it's a desired amenity. Always confirm the details of any promotion directly with the hotel or on Hilton's official website before booking.

Contact Information

For reservations, inquiries about the hotel's services, or any other assistance regarding your stay, the DoubleTree by Hilton Long Island City New York can be reached through the following contact details:

Address: 38-15 9th St, Long Island City, NY 11101, USA

Phone: (718) 707-0102

Mobile Phone: +1 718-707-0102

For online bookings and to view the most current room availability and rates, it is highly recommended to visit the official Hilton website and search for the DoubleTree by Hilton Long Island City New York. This ensures you access the most up-to-date information and any available Hilton Honors member rates or promotions.

Conclusion: Why this place is suitable for locals

The DoubleTree by Hilton Long Island City New York presents a compelling option for New York locals, serving various needs from hosting out-of-town guests to providing a convenient base for a staycation or a business trip within the city. While it has specific considerations regarding its immediate surroundings, its core offerings make it a valuable choice for the savvy New Yorker.

For those with visiting friends or family, this hotel offers the well-regarded comfort and amenities of a Hilton property at a more accessible price point compared to many Manhattan hotels. The "spacious, clean, and very comfortable" rooms provide a much-appreciated haven after a day of exploring, allowing your guests to truly relax. The signature warm chocolate chip cookie upon arrival sets a welcoming tone, characteristic of the DoubleTree brand.

The hotel's location in Long Island City, just across the river from Manhattan, is a key advantage for locals. It offers swift access to the heart of New York City via the subway. The F train, accessible with a short walk, provides direct routes to Midtown, making it incredibly convenient for attending Broadway shows, visiting museums, or conducting business without the need for lengthy commutes. This excellent connectivity means your visitors can easily navigate the city, and you, as a local, can meet them in Manhattan with ease.

While some reviews highlight concerns about the safety and ambiance of the immediate blocks around the hotel, particularly at night, many New Yorkers are accustomed to navigating diverse urban environments and exercising situational awareness. For those who prioritize internal hotel comfort and external connectivity, and are comfortable utilizing ride-sharing services for shorter distances at night if needed, the DoubleTree by Hilton remains a strong contender. It delivers on the promise of a comfortable and well-appointed stay, enabling a productive or enjoyable visit to New York City without the typical Manhattan expense, making it a pragmatic choice for locals and their guests.

DoubleTree by Hilton Long Island City New York Photos

DoubleTree by Hilton Long Island City New York Picture 1DoubleTree by Hilton Long Island City New York Picture 2DoubleTree by Hilton Long Island City New York Picture 3DoubleTree by Hilton Long Island City New York Picture 4DoubleTree by Hilton Long Island City New York Picture 5DoubleTree by Hilton Long Island City New York Picture 6DoubleTree by Hilton Long Island City New York Picture 7DoubleTree by Hilton Long Island City New York Picture 8DoubleTree by Hilton Long Island City New York Picture 9DoubleTree by Hilton Long Island City New York Picture 10

DoubleTree by Hilton Long Island City New York Location

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