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Executive Class at MTS Hotel ico

Executive Class at MTS Hotel

790 7th Ave, New York, NY 10019, USA

2.0
The front desk staff and management were not helpful after the hotel canceled my reservation. They claimed I canceled it on Expedia, but I showed them my booking and confirmation number. It included free parking and breakfast, but they said none of that was included. The manager Ariana asked for Expedia to call her directly because she claims to have looked up my booking on Expedia and couldn't find anything AFTER I showed her my confirmation information. Then when I had a rep from Expedia on the phone, she wouldn't come out of the back office to help me. The Expedia rep tried calling the number she gave me for the to call, but it kept going to voicemail.Against my better judgement, we stayed and although the room was okay, it didn't have a mini fridge as the room description stated. We booked an Executive room on the 19th floor with included parking and morning pastry/fruit/coffee. The worker at the coffee shop insisted it was included, but when I went to the front desk to get a voucher, they said it wasn't.In the middle of the night, expect to hear banging doors, loud screaming, and drunk people throughout the hallways no less than 5-10 times per night between midnight and 3am. Also plan on the housekeeping staff to try to enter your room 1-2 times in the afternoon AFTER it's been made up for no reason! We kept the double lock in place, and when we heard someone entering, it was housekeeping. When I asked if we could help her with something, she said, "Sorry! No, nothing! Do you need anything?" I've never had this happen at any hotel I've ever stayed at. This happened EVERY day!To top it off, the Union workers were protesting every morning outside the hotel doors with inflatable rats and a fog horn starting at 6am. The convenient location is just not worth it! - Rachel Bell
Executive Class at MTS Hotel Overview Intro Photos Location Reviews

Executive Class at MTS Hotel Introduce

Welcome to Executive Class at MTS Hotel, a hotel positioned right in the dynamic heart of Midtown Manhattan, at 790 7th Avenue, New York, NY 10019. For New Yorkers looking for a convenient staycation, or for visitors seeking to immerse themselves in the electric energy of the city, this hotel offers a prominent location that places you within immediate reach of some of NYC's most iconic attractions. Understanding that every stay in New York is unique, Executive Class at MTS Hotel aims to provide a practical and central base from which to explore the city, whether your visit is for business or leisure.

The hotel’s strategic address means you are steps away from the dazzling lights of Times Square, the world-renowned Broadway theaters, and a plethora of dining and shopping opportunities that define the Midtown experience. This prime positioning is a significant draw for guests who prioritize accessibility and being at the epicenter of activity. The concept of "Executive Class" suggests a focus on providing a refined and efficient experience for guests, catering to those who appreciate convenience and a certain level of service. While experiences can vary, the goal is to offer a functional and well-located option for navigating the complexities and excitement of New York City.

For locals, Executive Class at MTS Hotel can serve as an ideal spot for a quick escape from daily routines, a base for a special evening out in the Theater District, or a convenient location for business in Midtown. Its appeal lies in its straightforward approach to accommodation, focusing on providing a clean and accessible place to stay, allowing guests to fully capitalize on their time in the city. The hotel stands as a practical choice for those who want to be in the thick of Manhattan's vibrant scene, with direct access to entertainment, dining, and transportation, enabling a truly immersive New York experience.

Location and Accessibility

Executive Class at MTS Hotel boasts an exceptionally advantageous location at 790 7th Ave, New York, NY 10019, positioning it squarely in the heart of Midtown Manhattan. This prime address is arguably one of the hotel's most compelling features, offering unparalleled accessibility to New York City's major attractions and transportation networks.

The hotel is literally steps away from Times Square, meaning guests can easily walk to see the famous billboards, street performers, and the iconic "Crossroads of the World." Its proximity to Broadway theaters is a significant draw for theater enthusiasts, allowing for convenient access to world-class shows. Radio City Music Hall, Rockefeller Center, and the dazzling shops of Fifth Avenue are also within comfortable walking distance, providing endless entertainment and shopping opportunities.

In terms of public transportation, the hotel's location is a commuter's dream. It's a short walk to numerous subway stations serving multiple lines, including the N, Q, R, W, 1, 2, 3, 7, and A, C, E trains. This extensive network provides seamless connections to virtually every corner of Manhattan, as well as easy access to Brooklyn, Queens, and other boroughs. Grand Central Terminal and Penn Station, major transit hubs for regional and intercity trains, are also easily accessible by a short subway ride or taxi, making arrivals and departures straightforward for travelers from outside the city.

Furthermore, the area is highly walkable, allowing guests to explore a vast array of dining options, from casual eateries to fine dining establishments, along with various bars and lounges. The bustling atmosphere of 7th Avenue ensures that taxis and ride-share services are always readily available. The sheer convenience of this central Midtown location minimizes travel time and maximizes opportunities for experiencing the best of New York City.

Services Offered

Executive Class at MTS Hotel aims to provide a functional and comfortable stay for guests in Midtown Manhattan. While specific services can vary or be subject to changes, based on general hotel offerings in this class and location, and some customer feedback, here’s an overview of typical services. It's important to note that direct confirmation with the hotel for specific services, especially those mentioned in conflicting reviews, is always advisable.

  • Guest Rooms: The hotel offers various room types, including standard and potentially "Executive Class" rooms, which might imply certain premium features. Room amenities typically include a private bathroom, television, air conditioning, and basic toiletries.
  • 24-Hour Front Desk Service: A standard offering, providing round-the-clock assistance for check-in/check-out, inquiries, and guest requests.
  • Housekeeping Service: Daily housekeeping is generally provided to ensure rooms are clean and well-maintained. (Note: One review mentioned unusual daily attempts by housekeeping to enter the room after it had been made up, which would be an atypical experience.)
  • Concierge Services (Potential): Many Midtown hotels offer concierge services to assist guests with local recommendations, tour bookings, restaurant reservations, and transportation.
  • Complimentary Wi-Fi: High-speed internet access is usually available throughout the hotel, including guest rooms and common areas.
  • On-Site Dining Options: The hotel likely has a coffee shop or a restaurant. (One review mentioned a coffee shop worker insisting pastry/fruit/coffee was included, though the front desk denied it, indicating potential communication issues or varied packages.)
  • Fitness Center/Gym (Potential): Many hotels in this class offer a well-equipped gym for guest use. (One positive review mentioned a "well-equipped gym.")
  • Pool Area (Potential): Some hotels in New York offer a pool. (One positive review mentioned a "beautiful pool area," which would be a significant amenity in NYC if available.)
  • Luggage Storage: Common for city hotels, allowing guests to store their bags before check-in or after check-out.
  • Business Center (Potential): Basic computer and printing facilities for guests.
  • Accessibility Features: The hotel should comply with ADA (Americans with Disabilities Act) guidelines, offering accessible rooms and public areas.
  • Parking: The hotel may offer parking, often valet. (One review mentioned "included parking" as part of a booking, though this was disputed, highlighting a need for clarity on parking policies and costs.)

It is crucial for guests to confirm any specific amenities or services directly with Executive Class at MTS Hotel at the time of booking, especially if they are key to their stay (e.g., mini-fridge, breakfast inclusion, parking).

Features / Highlights

Executive Class at MTS Hotel, despite some reported inconsistencies, aims to provide a stay that leverages its prime Midtown Manhattan location. Its highlights are primarily centered around accessibility, the urban experience, and the potential for a comfortable base in a bustling area.

  • Unbeatable Midtown Location: This is arguably the hotel's strongest feature. Situated at 790 7th Ave, it is mere steps away from Times Square, Broadway theaters, and Radio City Music Hall. This allows guests unparalleled access to world-class entertainment, dining, and shopping without the need for extensive travel.
  • Proximity to Major Attractions: Guests are within easy walking distance of iconic New York landmarks like Rockefeller Center, the vibrant Theater District, and Fifth Avenue's famous retail. This makes it an ideal choice for tourists and locals planning a night out.
  • Excellent Public Transportation Access: The hotel's central location ensures immediate access to multiple subway lines (N, Q, R, W, 1, 2, 3, 7, A, C, E) providing convenient and efficient travel throughout all of Manhattan and beyond. This is a significant advantage for navigating the city.
  • Professional and Attentive Staff (Variable Experience): While customer experiences can vary, some reviews highlight "friendly and attentive staff" and "exemplary service" from teams including housekeeping and restaurant staff, who went "above and beyond" to ensure a comfortable stay. This suggests a potential for high-quality service.
  • Well-Equipped Facilities (Potential): Positive reviews mention a "well-equipped gym" and a "beautiful pool area." If these facilities are indeed available and well-maintained, they would be significant amenities for a Midtown hotel, offering opportunities for relaxation and fitness.
  • Impeccably Clean and Well-Maintained Rooms (Variable Experience): Some guests have reported rooms being "impeccably clean and well-maintained," equipped with necessary amenities for a comfortable stay. This suggests a commitment to cleanliness, even if inconsistencies arise.
  • Urban Energy and Vibe: Being in the heart of Times Square, the hotel offers an immersive urban experience. For those who thrive on the energy of New York City, the constant buzz and vibrancy outside the doors can be a highlight.

It is important for potential guests to be aware that while these features are highlighted, some past customer reviews have indicated inconsistencies in service delivery, amenity availability (e.g., mini-fridge, breakfast inclusion), and noise levels. Prospective guests are encouraged to confirm specific details directly with the hotel and consider recent reviews before booking.

Promotions or Special Offers

Hotels in highly competitive markets like New York City, including Executive Class at MTS Hotel, frequently offer various promotions and special packages to attract guests. These can change regularly based on seasonality, demand, and specific events. To get the most accurate and current information, it’s always best to check the hotel's official website directly or contact their reservations department.

Common types of promotions or special offers you might find at hotels like Executive Class at MTS Hotel include:

  • Advance Purchase Discounts: Often, booking a non-refundable stay well in advance can secure a lower nightly rate.
  • Seasonal Packages: Special offers tied to holidays (e.g., Christmas, New Year's Eve), specific seasons (e.g., summer in NYC), or major city events (e.g., Broadway Week, Fashion Week). These might include bundled services like complimentary breakfast or attraction tickets.
  • Stay Longer and Save: Discounts for booking multiple nights, such as "Stay 3 nights, get 15% off" or "Book 4 nights, get the 5th night free."
  • Breakfast Inclusive Rates: Some packages might specifically include daily breakfast, which can be a valuable addition in NYC. (Note: Past guest reviews indicate a need to confirm if breakfast is truly included in a specific booking.)
  • Family Packages: Offers that might include connecting rooms, amenities for children, or discounts on local family-friendly attractions.
  • Business Traveler Rates: Special corporate rates for business travelers, often including perks like premium Wi-Fi or late check-out.
  • Membership Discounts: Discounts for loyalty program members (if applicable) or for members of recognized organizations (e.g., AAA, AARP).
  • Last-Minute Deals: For spontaneous trips, some hotels offer reduced rates for bookings made very close to the arrival date, subject to availability.
  • Parking Inclusive Deals: Given the high cost of parking in Midtown, a package that includes parking can be a significant draw. (Note: A previous customer review highlighted issues with parking inclusion, so direct confirmation is vital.)

To ensure you receive the most accurate information on current promotions and to clarify any inclusions (like breakfast or parking), it's highly recommended to call Executive Class at MTS Hotel directly or review the specific booking details on their official website or a reputable booking platform before finalizing your reservation.

Contact Information

For direct inquiries, reservations, or more information about Executive Class at MTS Hotel, you can use the following contact details:

  • Address: 790 7th Ave, New York, NY 10019, USA
  • Phone: (212) 621-8535
  • Mobile Phone: +1 212-621-8535 (This is the same number, formatted for international dialing.)

It is always advisable to directly contact the hotel for the most accurate and up-to-date information on room availability, rates, specific amenities, and any current promotions, especially given previous guest feedback about potential discrepancies regarding inclusions like breakfast or parking. For official bookings, it’s recommended to use their direct reservation channels or a trusted travel website.

Conclusion: Why This Place Is Suitable for Locals

For New Yorkers, Executive Class at MTS Hotel presents a uniquely suitable option for a variety of needs, predominantly due to its unrivaled location at 790 7th Avenue in Midtown Manhattan. While locals might not typically consider hotels for extended stays in their own city, this property’s strategic position makes it an ideal choice for specific scenarios, offering a blend of convenience and immediate access to the city’s pulse.

Firstly, its prime location is paramount. For those planning a special night out in the Theater District, attending a Broadway show, or enjoying an event at Radio City Music Hall, the hotel's walking-distance proximity eliminates the hassle of late-night commutes. It offers the luxury of being able to step out of a show and be back in your room in minutes, a significant convenience in a city where transportation can be a challenge. Similarly, for locals with early morning business meetings in Midtown, or those seeking a quick, convenient escape from their usual routine, the hotel provides a seamless base.

Secondly, the hotel serves as an excellent option for hosting visiting friends and family. Instead of guests navigating the complexities of public transport from a distant relative’s home, they can be placed right in the heart of Manhattan, giving them immediate access to all the major attractions. This allows local hosts to easily meet up with their guests, show them around, and then retreat to their own homes, while visitors enjoy the full New York experience from a central hub.

Finally, despite some mixed reviews, the hotel aims to offer key amenities like a fitness center, and potentially a pool, alongside standard services such as 24/7 front desk assistance and housekeeping. For locals, these features, combined with the convenience of an on-site coffee shop or restaurant, contribute to a self-contained and comfortable urban retreat. In essence, Executive Class at MTS Hotel is perfectly suited for New Yorkers who prioritize being at the vibrant core of the city, whether for entertainment, business, or as a welcoming gateway for out-of-town guests, making it a highly practical and appealing choice for leveraging all that Manhattan has to offer.

Executive Class at MTS Hotel Photos

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Executive Class at MTS Hotel Location

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790 7th Ave, New York, NY 10019, USA

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