citizenM New York Times Square Hotel

Introduction / Overview

For New Yorkers seeking a fresh perspective on their own city, or for those welcoming out-of-town guests who desire a truly modern and strategically located base, the citizenM New York Times Square Hotel stands out as a compelling choice. This isn't your traditional, sprawling luxury hotel; instead, citizenM embraces a "smart luxury" concept, offering a highly efficient, technologically advanced, and stylish experience without unnecessary frills. It's designed for the modern traveler who values convenience, connectivity, and a vibrant social atmosphere, all while maintaining a strong commitment to comfort and a prime location.

Located in the electric heart of Times Square, citizenM captures the essence of contemporary urban living. The hotel is renowned for its innovative use of technology, particularly the in-room iPad controls that manage nearly every function, offering a seamless and intuitive guest experience. Beyond the rooms, the communal spaces are designed to be inviting and dynamic, fostering a sense of community among guests. This includes vibrant lobby areas, a 24/7 canteen, and perhaps most notably, a stunning rooftop bar that offers breathtaking panoramic views of the Manhattan skyline. For New Yorkers looking for a convenient "staycation" that puts them in the middle of the action with all the modern comforts, or for those guiding visitors through the city, citizenM New York Times Square provides an exciting and highly functional lodging solution that aims to make every stay special.

Location and Accessibility

The citizenM New York Times Square Hotel boasts an undeniably prime and highly accessible location at 218 W 50th St, New York, NY 10019, USA. Situated in the heart of Midtown Manhattan, this address places guests right in the thick of New York City's most iconic and energetic district. For New Yorkers, this means unparalleled convenience for a night out on Broadway, exploring the dazzling lights of Times Square, or meeting friends for a drink in a central hub.

The hotel is literally steps away from numerous world-famous attractions. Times Square, with its colossal billboards and street performances, is just a minute's walk away. Rockefeller Center, home to NBC Studios, Top of the Rock, and the famous ice-skating rink (seasonal), is also within very easy reach. Radio City Music Hall, the legendary venue, is practically next door. Furthermore, destinations like Broadway theaters, Fifth Avenue shopping, and even Central Park are all just a short stroll from the hotel's front doors. This exceptional proximity means guests never have to "walk far" to reach major "tourist spots around Manhattan," as one reviewer noted.

Accessibility via public transportation is a major highlight. The hotel is incredibly well-connected to New York City's extensive subway system. Multiple subway stations are just steps away, including those serving the 1, B, D, F, M, N, Q, R, and W lines. This vast network provides direct and quick access to virtually every corner of Manhattan and allows for easy connections to other boroughs like Brooklyn and Queens. Whether you're heading downtown to the Financial District, uptown to museums, or across to the East Village, getting around from citizenM is remarkably straightforward. Buses also operate frequently along nearby avenues, offering additional transit options. This supreme connectivity makes citizenM an ideal base for both out-of-town visitors and New Yorkers enjoying a city escape.

Services Offered

citizenM New York Times Square prides itself on offering a focused set of services that enhance the modern, tech-savvy traveler's experience, prioritizing efficiency, comfort, and convenience.

• 24-Hour Check-in/Check-out: The hotel offers express check-in and check-out services, often self-service via kiosks, ensuring a quick and seamless arrival and departure process. Contactless options are also available.

• 24-Hour Front Desk / Ambassadors: While check-in is largely self-service, friendly and professional "ambassadors" are always on hand at the 24-hour front desk to assist guests with any needs, questions, or recommendations.

• High-Speed Free WiFi: Complimentary superfast Wi-Fi is available throughout the entire hotel, including all rooms and communal areas, essential for both leisure and business guests.

• CanteenM: This is citizenM's 24/7 food and beverage concept. It offers a variety of freshly prepared meals, snacks, barista-made coffee, and beverages around the clock, including vegetarian options. A buffet breakfast is also available for a surcharge.

• CloudM Rooftop Bar: A key amenity, this bar offers an "amazing views of the city" and serves "nice and STRONG" drinks, perfect for unwinding after a day of exploring Manhattan.

• 24-Hour Fitness Center: Guests can maintain their workout routines at the well-equipped gym, available anytime they need.

• Communal Living Rooms: Beyond the rooms, citizenM provides stylish and comfortable communal living room areas in the lobby, filled with art, books, and comfortable seating, encouraging guests to relax, work, or socialize.

• Luggage Storage: The hotel offers complimentary luggage storage on arrival and departure days, subject to space availability, a convenient service for guests with early arrivals or late departures.

• Digital Room Control (iPad/App): Every room is equipped with an iPad (or accessible via the citizenM app) that allows guests to control all room functions, including lighting, blinds, curtains, temperature, and TV, offering a high level of personalization and convenience.

• Streaming Connectivity: Smart TVs in the rooms allow guests to easily connect and stream their own devices via Chromecast, enabling them to watch content in their native language or from their personal streaming services.

• Eco-Friendly Practices: The hotel implements various sustainable initiatives, including water-efficient showers, LED lighting, recycling, and eco-friendly toiletries in bulk dispensers.

• Business Center: iMac computers and printing services are available free of charge for guest use.

Features / Highlights

citizenM New York Times Square is packed with distinctive features and highlights that set it apart, creating a memorable and efficient experience for guests.

• Unbeatable Times Square Location: As the name suggests, its most prominent feature is its unparalleled location. Being "central to many of the tourist spots around Manhattan," including Times Square, Radio City Music Hall, and Rockefeller Center, means guests are always in the heart of the action. This saves valuable time on commuting and allows for spontaneous exploration of iconic New York City sights.

• Smart, Tech-Savvy Rooms: The hotel truly embraces technology with its "very modern and tech-savvy" rooms. The central control via an "iPad that controlled the functions of the room" (TV, blinds, lighting, temperature) is a major highlight, offering an intuitive and personalized experience. The ability to "easily connect and stream your own devices" to the TV is also incredibly convenient for entertainment.

• Iconic Rooftop Bar (cloudM): The "rooftop bar" is consistently praised for its "amazing views of the city" and being a "great spot for taking cute pics." Offering "nice and STRONG" drinks, it provides a spectacular setting to unwind and soak in the vibrant Manhattan skyline after a busy day, becoming a destination in itself.

• Extremely Comfortable Beds and Pillows: Despite the compact size of the rooms, guest reviews consistently highlight the "extremely comfortable" bed and pillows, ensuring a restful night's sleep even amidst the city's energy. The XL king-sized beds are a particular luxury.

• Modern and Aesthetic Design: The hotel and rooms are described as "very modern and cute," showcasing a contemporary design aesthetic that is both functional and visually appealing. The communal living rooms are also noted for their stylish and art-filled ambiance, encouraging relaxation and social interaction.

• Exceptional Staff Professionalism and Friendliness: Guests frequently commend the "extremely nice" and "exceptionally friendly and responsive" staff. Their professionalism and willingness to "help any way they could" significantly enhance the overall guest experience, creating a welcoming atmosphere.

• Value for Money: Many guests express satisfaction with the "price for what you get," noting it's "one of the cheaper options" for such a prime Times Square location while still delivering a high-quality, modern experience.

Promotions or Special Offers

citizenM New York Times Square, like other citizenM properties, often provides various ways for guests to find value and special offers, beyond simply booking a room. These typically revolve around loyalty programs, direct booking incentives, and seasonal sales.

• mycitizenM+ Membership: This is citizenM's subscription-based loyalty program. Members typically receive:

  • 15% off all stays, always (with potential for up to 30% off during sales).

  • Free late check-out at 2:00 PM (a significant perk in NYC, potentially saving up to $79).

  • 15% off food & drink (excluding breakfast).

  • Early access to sales.

  • Guaranteed room availability and free premium views (if available).

• Seasonal Sales (e.g., Summer Sale): citizenM frequently runs "summer sale" or similar seasonal promotions, offering "up to 30% off stays" when booking for specific periods and minimum night stays (e.g., "Book two nights or more by 16 June and stay between 1 July and 31 August"). These are often available on their official website.

• Direct Booking Benefits: Booking directly through the citizenM app or website often comes with exclusive perks. For instance, booking via the app can earn you a "free drink" voucher (redeemable at their bars for cocktails, coffee, etc.). Direct bookings also ensure access to the lowest available rates and more flexible cancellation policies.

• Child Stays Free Policy: Children aged 10 or younger can often stay free when occupying the parent or guardian's room using existing bedding. This is a great "offer" for families traveling to NYC.

• Breakfast Offers: While buffet breakfast usually incurs a surcharge (around $22 per person), children aged 10 or less can often receive free breakfast if adults purchase theirs, providing a family-friendly saving.

• Cost-Effectiveness for Location: While not a traditional "promotion," citizenM is often highlighted by guests as being one of the "cheaper options" in Times Square for the quality and experience offered, making it a value proposition in itself.

New Yorkers and visitors should always check the official citizenM website and app for the most current promotions and consider signing up for the mycitizenM+ membership if they anticipate frequent stays.

Contact Information

For New Yorkers interested in booking a stay, making inquiries, or needing assistance during their visit to citizenM New York Times Square Hotel, here is the direct contact information:

Address: 218 W 50th St, New York, NY 10019, USA

Phone: (212) 461-3638

Mobile Phone: +1 212-461-3638

Guests can also utilize the citizenM mobile app for various functions, including room control, or contact the hotel's "ambassadors" at the 24-hour front desk for immediate assistance. For general inquiries, checking their official website is also recommended.

Conclusion: Why this place is suitable for locals

For New Yorkers, citizenM New York Times Square Hotel offers a compelling and highly suitable option, whether for a staycation, hosting visiting friends and family, or simply experiencing a different side of their beloved city. Its most undeniable advantage is its "excellent" and "central location." Even for seasoned locals, being just "steps" from Broadway, Times Square, and Rockefeller Center means unparalleled access to world-class entertainment, dining, and shopping without the commute. This convenience allows New Yorkers to truly immerse themselves in the vibrancy of their own city's most iconic district with ease.

The hotel's modern and "tech-savvy" approach, particularly the in-room iPad controls, provides a novel and efficient experience that aligns well with the fast-paced, technologically inclined nature of many New Yorkers. The "comfortable beds" and "extremely comfortable" pillows, along with the "cute" and efficient room design, ensure a restful night's sleep even amidst the city's energy. While some found rooms "on the smaller side," the clever design maximizes space and provides all necessary amenities. The ability to "easily connect and stream your own devices" is also a convenient touch for personalized entertainment.

Moreover, the communal spaces, particularly the stunning "rooftop bar" with its "amazing views of the city," offer fantastic opportunities for socializing and enjoying the Manhattan skyline – a view that even long-time New Yorkers can appreciate. The 24/7 CanteenM and fitness center provide essential services around the clock, catering to varied schedules. Finally, the consistently praised "exceptionally friendly and responsive" staff ensures that even for a local, the stay is welcoming and hassle-free. For New Yorkers seeking a modern, comfortable, and supremely convenient base to re-explore their city or accommodate guests, citizenM New York Times Square provides a smart and exciting choice.

citizenM New York Times Square Hotel

218 W 50th St, New York, NY 10019, USA