Fairfield Inn & Suites New York Manhattan/Fifth Avenue Introduce
Welcome to Fairfield Inn & Suites New York Manhattan/Fifth Avenue, a welcoming and efficient hotel perfectly positioned in the heart of Midtown Manhattan. Located at 21 West 37th Street, this hotel offers a practical and comfortable stay, placing you just steps away from some of New York City's most iconic attractions, world-class shopping, and major transportation hubs. Whether your visit is for business, a family vacation, or a quick city escape, Fairfield Inn & Suites aims to provide a reliable and friendly experience.
What truly sets this hotel apart, as highlighted by numerous guests, is its exceptional staff. From the moment you check in until your departure, the team consistently receives praise for being "amazing," ensuring a smooth and enjoyable stay. This dedication to service creates a genuinely welcoming atmosphere, proving that even in a bustling metropolis like New York, personalized and attentive hospitality can make all the difference. Guests frequently commend the professionalism and friendliness of the entire team, including the top-notch housekeepers, who ensure rooms are kept "private, clean," and well-maintained.
While some guests set their expectations based on the hotel's price point and recognized it as an independently managed Marriott franchise, the overall sentiment points to a property that delivers excellent value, particularly in terms of service and amenities like the highly praised complimentary breakfast. For locals looking to accommodate visiting friends or family, or even planning a Midtown staycation, Fairfield Inn & Suites New York Manhattan/Fifth Avenue offers a compelling blend of prime location, dedicated staff, and essential comforts that contribute to a truly amazing time in the city.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue is superbly located at 21 West 37th Street, New York, NY 10018, USA. This prime address situates the hotel directly in the vibrant and bustling heart of Midtown Manhattan, providing guests with unparalleled access to the best of New York City.
The hotel's location is a key advantage for exploring iconic landmarks and cultural sites. It's just a short walk to Fifth Avenue, renowned for its luxury boutiques and department stores, offering an exceptional shopping experience. Bryant Park, a beloved urban oasis and home to the New York Public Library, is also incredibly close, providing a beautiful green space for relaxation or events. Times Square, the Theater District, and the Empire State Building are all within a comfortable stroll, placing guests at the epicenter of entertainment and tourist attractions. Grand Central Terminal, a magnificent architectural marvel and major transportation hub, is also easily accessible on foot.
Accessibility to and from Fairfield Inn & Suites is excellent, thanks to its proximity to an extensive public transportation network:
Subway Access: The hotel is incredibly well-connected to multiple subway lines. The 42nd Street – Bryant Park station (B, D, F, M lines) is just a few blocks away. The Times Square – 42nd Street station (1, 2, 3, N, Q, R, W, 7, S lines) and the 34th Street – Herald Square station (B, D, F, M, N, Q, R, W lines) are all within easy walking distance. This extensive subway network provides seamless connections to virtually every part of Manhattan, as well as easy transfers to Brooklyn, Queens, and beyond.
Commuter Rail: Grand Central Terminal, a major hub for Metro-North Railroad, is less than a 10-minute walk away, providing convenient access for those traveling from suburban areas north of the city. Penn Station, serving Amtrak, Long Island Rail Road, and NJ Transit, is also within a reasonable walking distance, making it ideal for arrivals from other cities or states.
Bus Routes: Numerous MTA bus routes operate along Fifth Avenue, Sixth Avenue, and other major cross streets near the hotel, offering additional flexibility for city travel.
Walkability: The entire Midtown area is highly walkable. Guests can easily explore the vibrant streets, diverse dining options, and numerous attractions simply by stepping out of the hotel. This high degree of walkability enhances the overall guest experience, allowing for spontaneous discovery and enjoyment of the neighborhood.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue's strategic location and superb accessibility make it an ideal choice for travelers seeking convenience and efficiency in navigating New York City.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue provides a selection of services aimed at ensuring a comfortable, convenient, and value-driven stay for its guests, aligning with the Fairfield Inn & Suites brand standards.
Complimentary Hot Breakfast: A standout service highly praised by guests, the hotel offers a complimentary hot breakfast buffet. This provides a convenient and cost-effective start to the day, often featuring a variety of options including eggs, sausage, fresh fruit, pastries, and more.
Complimentary Wi-Fi: Guests benefit from free high-speed wired and wireless internet access throughout the hotel, including all guest rooms and public areas, ensuring seamless connectivity for both leisure and business needs.
24-Hour Front Desk Service: The hotel maintains a round-the-clock front desk, ensuring that assistance is always available for check-ins, check-outs, local recommendations, directions, and any other inquiries. The staff is consistently highlighted for being "amazing" and "very nice and helpful."
Fitness Center: A well-equipped fitness center is typically available for guests to maintain their workout routines while traveling, offering a convenient option for staying active.
Business Services: The hotel usually provides a business center with complimentary access to computers and printing facilities, catering to the needs of business travelers who might need to print documents or check emails.
Daily Housekeeping: As noted in reviews, the housekeepers are "top notch," ensuring that rooms are kept "private, clean," and well-maintained throughout the duration of your stay.
Luggage Storage: For guests arriving early or departing late, luggage storage services are typically available at the front desk, allowing for hassle-free exploration of the city without the burden of bags.
Air-Conditioned Rooms: All rooms are equipped with air conditioning, providing essential comfort during New York's warmer months.
Safety Deposit Box: A safety deposit box is generally available at the front desk for securing valuables.
Vending Machines: For quick snacks or beverages, vending machines are often available on premises.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue distinguishes itself with several key features and highlights that contribute to a positive and memorable guest experience in Midtown Manhattan.
Outstanding Staff and Service: This is unequivocally the hotel's strongest highlight, as universally praised in guest reviews. The staff, from check-in to check-out, is consistently described as "amazing," "super friendly," "very nice and helpful," and "top notch" (for housekeepers). This commitment to exceptional hospitality creates a genuinely welcoming and supportive environment for all guests, a significant advantage in a city known for its fast pace.
"Absolutely the Best Breakfast": A review specifically highlights the complimentary breakfast as "absolutely the best breakfast I've ever had at a hotel in the 20 years I've been traveling." This indicates a superior complimentary breakfast offering, providing significant value and a great start to the day for guests.
Prime Midtown Manhattan Location: Situated at 21 West 37th Street, the hotel boasts an enviable location just steps from Fifth Avenue, Bryant Park, Times Square, and Grand Central Terminal. This places guests within walking distance of major attractions, shopping, and business districts, offering unparalleled convenience for exploring the city.
Clean and Private Rooms: Despite some general comments about room size preferences in New York City hotels, guests specifically laud the rooms for being "private, clean." The dedication of the housekeeping staff to maintaining high standards of cleanliness is a consistent positive.
Excellent Views: At least one guest noted having an "excellent view from our window," indicating that some rooms offer appealing perspectives of the surrounding Midtown skyline, which can enhance the overall stay experience.
Value for Money in NYC: While one review touches on the "bogus" nature of some rooms at a low price point and the distinction of being an independent franchise, the general sentiment for those with realistic expectations is that the hotel offers good value. For a property in such a prime location with highly rated service and complimentary breakfast, it presents a competitive option for the Midtown area.
Direct Marriott Affiliation (Franchise): While operated as an independent franchise, its affiliation with Marriott provides guests with the reassurance of certain brand standards and the ability to earn/redeem Marriott Bonvoy points, appealing to loyalty program members.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue, as part of the Marriott Bonvoy portfolio, offers various promotions and special offers that can enhance a guest's stay. While specific deals are dynamic and can change frequently, it's always recommended to check directly with the hotel or Marriott's official website for the most current information.
Common promotions and loyalty benefits that guests might find include:
Marriott Bonvoy Member Rates: Marriott Bonvoy members typically receive exclusive discounted rates when booking directly through Marriott channels. Members also earn points on eligible stays, which can be redeemed for free nights, room upgrades, and other travel benefits across the extensive Marriott global network. Elite members may enjoy additional perks like late check-out (subject to availability).
Seasonal and Destination-Specific Offers: The hotel may participate in broader Marriott promotions tied to specific seasons (e.g., summer savings, holiday deals) or New York City events. These could include discounts for extended stays (e.g., "Stay Longer & Save"), or packages that bundle the room rate with other amenities.
Advance Purchase Rates: For travelers with confirmed plans, booking well in advance can often unlock lower, non-refundable rates, providing a cost-saving option.
Corporate and Group Rates: Business travelers whose companies have established agreements with Marriott, or those booking multiple rooms for a group event, can often access special corporate or group rates, providing potential savings.
Breakfast-Inclusive Stays: While complimentary breakfast is a standard offering at Fairfield Inn & Suites, sometimes there might be enhanced breakfast packages or specific meal credits offered as part of a promotion.
It is important to note the review highlighting the difference between a Marriott-owned property and an independently managed franchise under the Marriott name. While brand standards generally apply, specific policies or the handling of complex issues (like "award upgrades" refunds mentioned in another review for a sister property) might vary slightly. Guests should always clarify terms directly with the hotel for specific requests or concerns.
For the most accurate and current information on promotions and special offers, visiting the official Marriott website or contacting the hotel directly by phone is highly recommended.
For direct inquiries, reservations, or any assistance regarding your stay at Fairfield Inn & Suites New York Manhattan/Fifth Avenue, please use the following contact information:
Address: 21 West 37th Street, New York, NY 10018, USA
Phone: (212) 730-6660
Mobile Phone: +1 212-730-6660
The hotel's front desk is available 24 hours a day to assist guests with check-ins, check-outs, and any questions or needs that may arise during your visit. For the most current room availability, rates, and to inquire about specific services or accessibility, it is always best to contact the hotel directly or visit the official Marriott website.
For New York locals, whether you reside in the city, frequently host visitors, or are planning a Midtown "staycation," Fairfield Inn & Suites New York Manhattan/Fifth Avenue offers several compelling reasons that make it a suitable and valuable choice.
Firstly, its prime Midtown Manhattan location is a significant advantage. For locals living in outer boroughs or even other parts of Manhattan, a stay at this hotel offers an unparalleled opportunity to fully immerse yourselves in the vibrant energy of Times Square, Broadway, Fifth Avenue's shopping, and Bryant Park, all without the late-night commute home. It's perfect for a dedicated theater weekend, a concentrated shopping spree, or simply experiencing the core of Manhattan from a convenient base, maximizing your time for enjoyment and exploration.
Secondly, the overwhelming praise for the hotel's "amazing staff" – from check-in to check-out, including "top-notch" housekeepers – makes this an excellent recommendation for out-of-town friends and family. Locals can confidently suggest this hotel knowing their guests will be met with warm, professional, and genuinely helpful service, ensuring a pleasant and memorable visit to New York. This level of hospitality, as highlighted by guests, is a crucial factor in a positive hotel experience.
Furthermore, the "absolutely the best breakfast" is a standout feature for locals. Providing a complimentary, high-quality hot breakfast offers significant value, saving both time and money in a city where dining out can be expensive. For families or those on a budget, this amenity can greatly enhance the convenience and affordability of a stay, allowing guests to fuel up before a day of sightseeing or business.
While some guests have noted the compact nature of NYC hotel rooms or that it's an independently managed franchise (which may influence expectations), the consistent delivery of clean rooms, excellent service, and a superb breakfast collectively offer strong value. Its superb accessibility via multiple subway lines and proximity to major commuter hubs like Grand Central and Penn Station also makes it highly practical for locals, whether for business or leisure. Fairfield Inn & Suites New York Manhattan/Fifth Avenue provides a practical, comfortable, and highly service-oriented option right in the heart of Midtown, making it a truly suitable choice for a diverse range of local needs.
Fairfield Inn & Suites New York Manhattan/Fifth Avenue Photos










Fairfield Inn & Suites New York Manhattan/Fifth Avenue Location
Fairfield Inn & Suites New York Manhattan/Fifth Avenue
21 W 37th St, New York, NY 10018, USA
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21 W 37th St
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Fairfield Inn & Suites New York Manhattan/Fifth Avenue Reviews
The staff was amazing from check in to check out. We stayed 5 days and had an absolute amazing time. The rooms are private, clean and the housekeepers are top notch. We had an excellent view from our window. I must say that was absolutely the best breakfast I've ever had at a hotel in the 20 years I've been traveling.
Apr 22, 2025 · Q CNot impressed with this hotel at all. Room was bogus. I can’t blame Marriott for this calamity because it is an independent franchise with the Marriott name. Last minute reservation for work. You know what, it was $115, so I was not expecting anything much from this place to begin with. For the people berating this place, maybe you have stayed at the Marquis or JW down the street. When you walk in, it says right at the desk the name of the company that manages the property. It’s obvious not Marriott itself. 😂
Feb 04, 2025 · Steve ValcyDisappointed in the hotel especially being a lifetime Marriott rewards member. If your just looking for a clean bed to sleep for the night then this your spot, but I paid $500 for this hotel a week before NYE and then the price dropped $150 and they wouldn’t budge on helping me out at all. We called prior to our stay asking if there’s a cost for holding our bags prior to check in and the staff member we spoke with was extremely rude. The room was quite disappointing as the furniture closet door was ripped off the hinges, the skirt of the bed was filthy, all the furniture was beat and morning of check out we went to shower and the shower head was no better then a leaking garden hose. Not what you would expect from a 1 night stay for $500 in a Marriot hotel. At best, this place is similar to your average local motel.
Jan 01, 2025 · Nicholas PetersA fantastic experience! The receptionists were incredibly welcoming and made check-in a breeze. They went above and beyond to accommodate my needs, offering great local recommendations and always being available to assist. As I had issues either my national bank limits, the team was super helpful and demonstrated a lot of understanding. Their warmth and professionalism truly made my stay memorable. I’ll definitely be returning!The rooms were pretty space and neat, the cleaning service was great at all times. Breakfasts were diverse and accommodating individual needs (gluten free, lactose free products available).
Oct 01, 2024 · Mariia ArtanovaDespite the location of this hotel being extremely convenient, the room was dirty upon my arrival. When housekeeping came to clean my room (looked like they only made the bed, no actual cleaning took place as evidenced by the dust and hair), they left my hotel door open all day with my belongings inside. Would not recommend this hotel.
Dec 20, 2024 · Shara Levine
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